United States Precious Metals Reviews: Fees, Complaints, Lawsuits, and More

7.3/10 (Expert Score)
Product is rated as #128 in category Dealers
7.3Expert Score
US Precious Metals Review

With a multi-decade legacy, this gold dealer has a ton of bullion products and expertise to offer.

Trust
7
Fees
8
Customer Service
7.5
Reputation
6.5
Pros
  • Large Product Selection
  • IRA Services
  • Experienced Team
Cons
  • Limited Online Presence

United States Precious Metals: Unique Highlights Overview

United States Precious Metals (USPM) is a distinguished dealer in the precious metals industry, offering a range of services and products tailored to both investors and collectors. Here are some unique highlights that set USPM apart:

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Comprehensive Product Range

USPM provides an extensive selection of precious metals, including gold, silver, platinum, and palladium, available in various forms such as coins, bars, and rounds. This diverse inventory caters to a wide spectrum of investment preferences and budgets. 

Emphasis on Customer Satisfaction

Customer satisfaction is a cornerstone of USPM’s business model. The company is composed of numismatic enthusiasts and precious metals investors who share a genuine passion for the products they offer. This dedication ensures that clients receive personalized and attentive service throughout their purchasing journey. 

24/7 Availability

Understanding the dynamic nature of the precious metals market, USPM offers round-the-clock support to its clients. This 24/7 availability ensures that customers can access assistance and make informed decisions at any time, reflecting the company’s commitment to accessibility and customer service. 

Focus on IRA-Approved Metals

USPM places a significant emphasis on IRA-approved metals, assisting clients in diversifying their retirement portfolios with precious metals. They provide guidance on selecting appropriate products that comply with IRS regulations for inclusion in self-directed Individual Retirement Accounts (IRAs). 

Educational Resources

To empower clients in making informed investment decisions, USPM offers a comprehensive Investment Guide. This resource covers various topics, including the benefits of investing in precious metals, understanding certified coins, and the history of the U.S. Mint. Such educational materials reflect the company’s commitment to transparency and customer education. 

Strong Industry Reputation

USPM has worked diligently to establish itself as a leading precious metals company in America. Their dedication to key principles, such as customer satisfaction and integrity, has contributed to a solid reputation within the industry. 

Experienced Team

The company’s team comprises individuals with substantial experience in precious metals investing and numismatics. This expertise enables USPM to offer insightful advice and high-quality products to their clientele. 

In summary, United States Precious Metals distinguishes itself through its comprehensive product offerings, unwavering commitment to customer satisfaction, continuous availability, focus on IRA-approved investments, educational initiatives, strong industry standing, and a team of experienced professionals. 

These unique highlights make USPM a noteworthy option for individuals interested in investing in precious metals.

Who are the People Behind United States Precious Metals?

United States Precious Metals (USPM) is a prominent dealer in the precious metals industry, offering a range of services and products tailored to both investors and collectors. However, specific information about the individuals leading USPM is not readily available in public sources. The company’s official website and other public records do not provide detailed insights into their executive team or key personnel.

This lack of publicly available information is not uncommon in privately held companies, especially in niche markets like precious metals. For potential investors or customers seeking to understand the leadership behind USPM, it is advisable to contact the company directly. 

Reaching out to their customer service or investor relations departments can provide more personalized and detailed information about the company’s leadership and organizational structure.

Does United States Precious Metals Offer IRA Services?

United States Precious Metals (USPM) offers services to help clients incorporate precious metals into their retirement portfolios through self-directed Individual Retirement Accounts (IRAs). Here’s how their process works:

Understanding Precious Metals IRAs

A Precious Metals IRA allows investors to hold physical gold, silver, platinum, or palladium within a tax-advantaged retirement account. This approach provides diversification beyond traditional assets like stocks and bonds. 

The Process with USPM

  • Step 1: Consultation
    • Contact USPM: Reach out to USPM to discuss your retirement goals and explore how precious metals can fit into your investment strategy.
  • Step 2: Establish a Self-Directed IRA
    • Select a Custodian: USPM can assist in connecting you with a reputable custodian specializing in self-directed IRAs, as IRS regulations require that IRA assets be held by a qualified trustee or custodian.
    • Open the Account: Complete the necessary paperwork to establish your self-directed IRA with the chosen custodian.
  • Step 3: Fund the IRA
    • Transfer or Rollover: Fund your new IRA by transferring assets from an existing retirement account or through a rollover, ensuring compliance with IRS guidelines to avoid taxes or penalties.
  • Step 4: Purchase Precious Metals
    • Select Metals: Choose from USPM’s range of IRA-eligible precious metals, which meet IRS fineness standards (e.g., gold must be 99.5% pure).
    • Execute Purchase: Work with USPM and your custodian to purchase the selected metals, ensuring all transactions adhere to IRS regulations.
  • Step 5: Secure Storage
    • Approved Depository: The IRS mandates that physical metals in an IRA be stored in an approved depository. USPM can guide you in selecting a secure storage facility that meets these requirements.

Benefits of a Precious Metals IRA with USPM

  • Diversification: Adding physical metals can enhance portfolio diversification, potentially reducing risk.
  • Inflation Hedge: Precious metals often serve as a hedge against inflation and currency fluctuations.
  • Tax Advantages: Holding metals within an IRA allows for tax-deferred or tax-free growth, depending on the type of IRA.

Considerations

  • IRS Regulations: Strict rules govern the types of metals allowed and their storage; non-compliance can lead to penalties.
  • Fees: Be aware of costs associated with account setup, annual maintenance, purchasing metals, and storage.
  • Market Volatility: The value of precious metals can fluctuate, affecting the overall value of your retirement account.

Getting Started

To initiate the process, contact USPM at (866) 927-2082 to speak with one of their IRA Specialists. They can provide personalized guidance tailored to your retirement objectives. 

Additional Resources

USPM offers educational materials, including guides on the pros and cons of Precious Metals IRAs, to help you make informed decisions. 

In summary, United States Precious Metals facilitates the incorporation of physical precious metals into your retirement strategy through self-directed IRAs, offering diversification and potential financial security for your retirement years.

What Products Can You Purchase at United States Precious Metals?

United States Precious Metals (USPM) offers a diverse range of products tailored to both investors and collectors. Here’s an overview of their offerings:

Gold Products

  • Coins: USPM provides a variety of certified gold coins, including popular options like the American Gold Eagle, Canadian Gold Maple Leaf, and South African Krugerrand. These coins are renowned for their purity and are highly sought after by investors and collectors alike.
  • Bars: For those interested in bullion, USPM offers gold bars in various weights, suitable for different investment levels. These bars are sourced from reputable mints and refineries, ensuring quality and authenticity.

Silver Products

  • Coins: USPM’s silver coin inventory includes items like the American Silver Eagle and Canadian Silver Maple Leaf, known for their high silver content and collectible value.
  • Bars and Rounds: Investors can choose from a selection of silver bars and rounds, available in multiple sizes to accommodate varying investment strategies.

Platinum and Palladium Products

  • Coins and Bars: USPM offers a selection of platinum and palladium coins and bars, providing options for those looking to diversify their precious metals portfolio beyond gold and silver.

IRA-Eligible Products

  • USPM specializes in products that are eligible for inclusion in self-directed Individual Retirement Accounts (IRAs). These items meet the necessary purity standards set by the IRS, allowing investors to incorporate physical precious metals into their retirement planning.

Collectible and Numismatic Coins

  • For collectors, USPM offers a range of rare and historical coins, including certified numismatic pieces that hold significant value beyond their metal content.

Investment Packages

  • USPM provides tailored investment packages designed to meet specific financial goals, whether you’re a novice investor or looking to expand an existing portfolio.

Purchasing Process

  • Consultation: USPM emphasizes personalized service, offering consultations to help clients select products that align with their investment objectives.
  • Secure Transactions: Transactions are conducted securely, with options for insured shipping or storage in approved depositories, especially for IRA investments.

Considerations

  • Market Volatility: The value of precious metals can fluctuate based on market conditions. It’s advisable to stay informed about current market trends when making purchasing decisions.
  • Authenticity Assurance: USPM commits to the verification and authenticity of their products, ensuring that clients receive genuine precious metals.

In summary, United States Precious Metals offers a comprehensive selection of precious metal products, including gold, silver, platinum, and palladium coins and bars, as well as collectible numismatic items. 

Their focus on IRA-eligible products and personalized investment packages makes them a notable option for individuals looking to diversify their investment portfolios with precious metals.

United States Precious Metals Fees and Pricing:

United States Precious Metals (USPM) offers a range of products and services tailored to investors and collectors in the precious metals market. Understanding their fees and pricing structure is essential for making informed investment decisions. Here’s a detailed overview:

Product Pricing

  • Certified Coins: USPM sells graded coins certified by the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC). This certification ensures authenticity and adherence to industry grading standards.
  • Pricing Factors: The prices of coins and bullion are influenced by several factors, including:
    • Market Value: The current spot price of the precious metal.
    • Rarity: Scarcity can increase a coin’s value.
    • Condition: The physical state and grade of the coin.
    • Demand: Market interest in specific items.
    • Historical Significance: Coins with notable backgrounds may carry higher premiums.

Fees and Additional Costs

  • Transaction Fees: USPM does not publicly disclose specific transaction fees on their website. It’s advisable to contact them directly for detailed information.
  • Shipping and Handling: While USPM ensures that all shipments are registered and insured, they do not offer free shipping. Customers should anticipate shipping costs based on the order’s size, value, and destination.
  • Storage Fees: For clients opting to store their precious metals, USPM provides secure storage options. However, specific storage fees are not detailed on their website. Prospective customers should inquire directly to obtain this information.

IRA Services

  • IRA-Eligible Products: USPM offers products suitable for inclusion in self-directed Individual Retirement Accounts (IRAs). While they provide guidance on selecting appropriate products, they do not act as custodians. Clients will need to coordinate with a separate IRA custodian, which may involve additional fees such as account setup, annual maintenance, and storage costs.

Market Volatility and Pricing

  • Real-Time Pricing: The precious metals market is subject to fluctuations. USPM’s pricing reflects real-time market conditions, and prices can change rapidly. It’s important for investors to be aware of this volatility when making purchasing decisions.

Payment Options

  • Accepted Methods: USPM accepts various payment methods, including bank wire transfers, checks, and major credit cards. Each payment method may have associated processing times and potential fees imposed by financial institutions.

Transparency and Customer Service

  • Information Availability: While USPM provides some information on their website, certain details regarding fees and pricing are not explicitly stated. Prospective clients are encouraged to contact USPM directly to obtain comprehensive information tailored to their specific needs.

United States Precious Metals offers a variety of products and services in the precious metals market. 

However, specific details regarding fees, including transaction, shipping, storage, and IRA-related costs, are not fully disclosed on their website. 

Potential customers should conduct thorough due diligence by reaching out to USPM directly to gain a complete understanding of all associated costs before making investment decisions.

What Do United States Precious Metals Reviews Say?

United States Precious Metals (USPM) has a limited online presence, resulting in sparse customer reviews across various platforms. Here’s a summary of the available ratings:

Better Business Bureau (BBB)

  • Accreditation: USPM is accredited by the BBB since June 1, 2003.
  • Rating: The company holds an A+ rating, indicating a strong commitment to resolving customer complaints and maintaining transparent business practices.

Birdeye Reviews

  • Rating: USPM has a 3.7 out of 5-star rating based on 7 customer reviews on Birdeye. While the sample size is small, the feedback provides some insight into customer experiences. 

The limited number of customer reviews and ratings for United States Precious Metals makes it difficult to form a comprehensive assessment of their reputation. 

Why aren’t There Many United States Precious Metals Complaints?

The limited number of complaints about United States Precious Metals (USPM) can be attributed to several factors. Here’s a detailed analysis:

Niche Market

  • Smaller Customer Base: USPM operates in a specialized industry, catering primarily to precious metals investors and collectors. This limits the volume of transactions compared to mainstream businesses.
  • Targeted Audience: Their clientele is generally more informed and deliberate about purchases, reducing the likelihood of dissatisfaction due to unmet expectations.

Strong Reputation and Longevity

  • Established Presence: USPM has been in business for over two decades, building a reputation for reliability and trustworthiness.
  • BBB Accreditation: Their A+ rating with the Better Business Bureau (BBB) suggests a commitment to resolving issues promptly, reducing the chances of public complaints.

Proactive Customer Service

  • Resolution-Oriented: USPM emphasizes customer satisfaction and likely addresses issues internally before they escalate to public complaints.
  • Personalized Attention: By offering personalized consultations and guidance, they reduce misunderstandings and miscommunications that could lead to dissatisfaction.

Transparent Business Practices

  • Clear Policies: USPM provides educational resources and transparent pricing, helping customers make informed decisions and minimizing disputes.
  • Emphasis on Authenticity: Their focus on selling certified and IRA-eligible products ensures that customers receive high-quality, compliant investments.

Limited Online Presence

  • Fewer Public Platforms: USPM’s relatively low online profile means fewer opportunities for customers to leave reviews or complaints.
  • Traditional Communication Channels: Customers may prefer direct communication with the company to resolve issues rather than airing grievances publicly.

Loyal Customer Base

  • Repeat Clients: Long-standing clients who have positive experiences are less likely to post complaints and more likely to recommend the company.
  • Word-of-Mouth Recommendations: USPM may rely heavily on referrals, where satisfied customers vouch for their reliability.

Emphasis on Quality and Trust

  • Certified Products: Selling certified coins and verified precious metals reduces the potential for quality-related complaints.
  • Educational Approach: By empowering clients with knowledge, USPM minimizes unrealistic expectations and misunderstandings.

Conservative Marketing

  • Avoiding Overpromises: USPM’s marketing approach appears conservative and focused on facts, reducing the risk of customer disappointment from unrealistic claims.

The lack of significant complaints about United States Precious Metals likely stems from their targeted market, emphasis on quality, transparent practices, and proactive customer service. However, potential investors should still exercise due diligence by contacting the company directly and reviewing available testimonials or references before engaging in transactions.

Are There Any United States Precious Metals Lawsuits?

No.

We didn’t find any lawsuits involving this company.

Can You Trust United States Precious Metals? Is United States Precious Metals Legit?

Yes.

They are a legit company with a lot to offer.

If you’re wondering if a company is legit or not, just follow these tips:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

United States Precious Metals Review Summary:

Overall, they seem like a decent choice for investors.

They have several decades of experience in the precious metals industry.

We’d love to know what you think of USPM. Let us know in the comments.

United States Precious Metals Reviews: Fees, Complaints, Lawsuits, and More
United States Precious Metals Reviews: Fees, Complaints, Lawsuits, and More

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