Sanctuary Metals Reviews: Fees, Products, Complaints, and More

7.4/10 (Expert Score)
Product is rated as #206 in category Dealers
7.4Expert Score
Sanctuary Metals

They are a relatively new precious metals dealer that has quickly garnered many positive reviews due to its exceptional services.

Trust
7.5
Fees
7.5
Customer Service
7
Reputation
7.5
Pros
  • Transparent Pricing
  • Strong Reputation
  • IRA Services Available
Cons
  • Limited Publicly Available Pricing Details
  • No Online Purchasing Portal

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1

What is Sanctuary Metals?History, Location, and More

Sanctuary Metals is a company specializing in the investment and acquisition of precious metals, primarily gold and silver. These metals have long been considered safe-haven assets due to their ability to maintain value during economic downturns and market fluctuations. Sanctuary Metals offers individuals and investors the opportunity to protect and diversify their wealth by purchasing and storing these valuable resources.

Understanding Sanctuary Metals

Sanctuary Metals provides a platform for investors to buy physical gold and silver, either through direct cash purchases or by incorporating them into a self-directed Individual Retirement Account (SDIRA). 

The approach of Sanctuary Metals allows individuals to secure their financial future by including tangible assets that can serve as a hedge against inflation, currency devaluation, and stock market volatility.

Key Features of Sanctuary Metals

  1. Precious Metal Investments
    Sanctuary Metals specializes in gold and silver, offering high-purity bullion, coins, and bars for investors looking to own physical assets rather than paper-based financial instruments.
  2. Retirement Protection Through SDIRAs
    One of the core services of Sanctuary Metals is helping clients establish self-directed IRAs backed by gold and silver. This enables individuals to have more control over their retirement funds and safeguard their wealth with assets that have historically retained value.
  3. Wealth Preservation and Security
    By investing in physical metals, clients can reduce their exposure to market volatility. Unlike stocks and bonds, which can be impacted by economic downturns, gold and silver have consistently been used as a store of value for centuries.
  4. Market Education and Guidance
    Sanctuary Metals is committed to educating investors on the benefits and risks of precious metal investments. The company provides market insights, historical analysis, and expert guidance to help clients make informed decisions.
  5. Accreditation and Trust
    Sanctuary Metals is accredited by the Better Business Bureau (BBB) and has received positive customer feedback for its transparency, reliability, and ethical business practices.

Why Invest in Sanctuary Metals?

Precious metals have always played a crucial role in wealth preservation, especially during times of economic instability. Gold and silver have intrinsic value, unlike fiat currency, which can be affected by inflation and government policies. Investing in these metals can help individuals achieve financial security and long-term growth.

Sanctuary Metals offers a strategic approach to investing in gold and silver, providing options for both individual purchases and retirement accounts. With its focus on education, customer service, and asset protection, the company is positioned as a valuable resource for those seeking to safeguard their financial future.

For individuals looking to diversify their portfolios and protect their wealth, Sanctuary Metals presents a reliable and secure option for investing in precious metals.

2

Who are the People Behind Sanctuary Metals?Leadership & Team

Sanctuary Metals, a precious metals investment firm based in Ladera Ranch, California, is led by CEO Luke Losinsky. Under his leadership, the company emphasizes personalized service, often conducting transactions over the phone to provide detailed explanations and ensure customer satisfaction.

While specific details about other key team members are not publicly available, the company’s approach reflects a commitment to transparency and client education, aiming to help individuals diversify and protect their retirement portfolios through investments in physical gold and silver.

3

Does Sanctuary Metals Offer IRA Services?And if they do, how do they work?

Sanctuary Metals specializes in offering Gold and Silver Individual Retirement Accounts (IRAs) to help investors diversify their retirement portfolios with precious metals. Their streamlined process involves three key steps:

  1. Opening a Gold IRA Account: Investors can initiate the setup by contacting Sanctuary Metals at (949) 861-7727, where an IRA representative will assist with the necessary paperwork.
  2. Funding the Account: Funding options include transferring funds from an existing IRA, rolling over assets from eligible accounts such as 401(k)s or 403(b)s, or making direct contributions.
  3. Selecting Precious Metals: Sanctuary Metals offers a range of IRA-eligible gold and silver coins and bars. Once selections are made, the metals are securely shipped to a chosen depository, with tracking information provided.

For secure storage, Sanctuary Metals collaborates with reputable depositories, including Brink’s Global Services, Delaware Depository Service Company, and International Depository Services, ensuring compliance with IRS regulations.

Customer feedback highlights Sanctuary Metals’ competitive pricing, efficient setup process, and personalized service, reflecting their commitment to client satisfaction.

For more information or to begin the process of adding precious metals to your retirement strategy, visit Sanctuary Metals’ official website or contact them directly.

How to open a gold IRA with Sanctuary Metals
Here are the steps you’d need to follow to open a gold IRA with Sanctuary Metals:
Research and Consultation
Before opening a Gold IRA, it’s essential to understand how it works. Sanctuary Metals provides educational resources and offers a free consultation. Explain the benefits of a Gold IRA. Answer any questions about investment requirements. Guide you through the rollover or transfer process.
Choose an IRS-Approved Custodian
A self-directed IRA requires a custodian who will manage your account and ensure compliance with IRS rules. Sanctuary Metals can help you select a trusted custodian from their network, or you can choose one independently.
Open and Fund Your Gold IRA
Once you’ve chosen a custodian, you need to open your Gold IRA account and fund it. There are three main funding options: Rollover from an Existing Retirement Account, Transfer from an Existing IRA, and Make a New Contribution.
Select IRS-Approved Precious Metals
Once your account is funded, you can select IRS-approved precious metals to hold in your Gold IRA.
Secure Storage in an IRS-Approved Depository
IRS rules prohibit Gold IRA owners from storing precious metals at home. Your metals must be held in an IRS-approved depository for safekeeping.
Track and Manage Your Investment
Once your Gold IRA is fully set up, you can track its performance through Quarterly Statements from Your Custodian, Market Reports & Trends, and Consultations with Sanctuary Metals’ Experts.
Take Distributions in Retirement
At age 59½, you can start withdrawing from your Gold IRA without early withdrawal penalties. At age 73, Required Minimum Distributions (RMDs) must be taken.
4

What Products Can You Purchase at Sanctuary Metals?Coins? Bars? Both?

Sanctuary Metals is a precious metals dealer that offers a variety of products and services to help investors diversify their portfolios and protect their retirement savings. 

Specializing in gold and silver assets, the company provides options for both direct purchase and inclusion in Individual Retirement Accounts (IRAs).

Product Offerings:

  • Gold and Silver Coins: Sanctuary Metals offers a selection of gold and silver coins, which are popular among investors for their purity and liquidity.
product of Sanctuary Metals
  • Asset Management Services: Beyond physical products, Sanctuary Metals provides asset management services to assist clients in effectively incorporating precious metals into their investment strategies.
  • Retirement Investment Options: The company offers solutions for integrating precious metals into retirement accounts, such as IRAs, allowing for diversification and potential protection against market volatility.

For more detailed information on specific products and services, it’s recommended to contact Sanctuary Metals directly or visit their official website.

5

Sanctuary Metals Fees and Pricing:How much will they affect your wallet?

✔Account Setup Fees$30
✔Annual Maintenance Fees$75
✔Storage FeesNot publicly disclosed*
✔Custodian FeesNot publicly disclosed*
✔Markup FeesNot publicly disclosed*
✔Liquidation ChargesNot publicly disclosed*
✔Wire Transfer Charges$25 to $50
Min. Investment RequirementNot publicly disclosed*

*Contact the company to learn more

Sanctuary Metals offers a transparent and competitive fee structure for investors interested in purchasing precious metals or establishing a Gold or Silver Individual Retirement Account (IRA).

Product Pricing:

  • Bullion Purchases: Sanctuary Metals provides gold and silver bullion at a rate of 1% over dealer cost, ensuring clients receive favorable pricing on their investments.

IRA Services:

  • Account Setup and Maintenance: While specific fees related to the setup and maintenance of Gold or Silver IRAs are not detailed on the company’s website, it’s common for such services to involve initial setup fees, annual maintenance charges, and storage fees.
  • Storage and Custodial Fees: Precious metals held within an IRA must be stored in an approved depository. Sanctuary Metals collaborates with reputable storage facilities, and associated fees typically cover storage and insurance.

For precise and up-to-date information regarding fees and pricing, it’s recommended to contact Sanctuary Metals directly at (949) 861-7727 or visit their official website.

6

What Do Sanctuary Metals Reviews Say?Are they legit?

RatingReviewsNotes
BBB⭐A-Accredited Business
Trustpilot⭐4.9/5 stars93 reviews
Google Reviews⭐5/5 stars10 reviews
Yelp
Sitejabber
ConsumerAffairs⭐5/5 stars70 reviews

#1. Investing in metals for retirement felt safe and smart, thanks to Sanctuary Metals. They provided me with excellent assistance, carefully leading me through the procedure. 

I now have more confidence in my retirement plans because of Sanctuary Metals, which has shown me the way to stability.

review 1 of Sanctuary Metals

#2. Sanctuary Metals’ emphasis on metals has revolutionized my retirement planning. I feel secure in my financial future now that the move was managed with such skill. Because of their outstanding service, Sanctuary Metals is my go-to option for retirement security.

review 2 of Sanctuary Metals

#3. I had doubts about leaving my 401(k), but Sanctuary Metals dispelled my doubts. The assistance was excellent, and the procedure was simple.

review 3 of Sanctuary Metals
7

Why aren’t There Many Sanctuary Metals Complaints?Reasons explained.

Sanctuary Metals has garnered a reputation for exceptional customer satisfaction, as evidenced by the limited number of complaints across various review platforms. Several factors contribute to this positive standing:

1. Transparent Business Practices: Sanctuary Metals is accredited by the Better Business Bureau (BBB) since November 14, 2024, and holds an A- rating. This accreditation reflects the company’s commitment to transparency, ethical business practices, and prompt resolution of any customer concerns.

2. Positive Customer Feedback: Reviews on ConsumerAffairs highlight the company’s legitimacy and customer satisfaction. Clients appreciate Sanctuary Metals’ competitive pricing, efficient setup processes, and personalized service, which collectively contribute to a high level of trust and minimal complaints.

3. Proactive Customer Support: The company’s emphasis on responsive and helpful customer service ensures that potential issues are addressed promptly, preventing escalation into formal complaints. This proactive approach fosters strong client relationships and contributes to overall positive feedback.

In summary, Sanctuary Metals’ dedication to ethical practices, customer satisfaction, and proactive support has resulted in a notable absence of significant complaints, underscoring their reliability in the precious metals industry.

8

Are There Any Sanctuary Metals Lawsuits?Should you be concerned?

As of February 2025, Sanctuary Metals has not been involved in any publicly reported lawsuits. This absence of legal disputes suggests a commitment to ethical business practices and customer satisfaction. 

It’s important to distinguish Sanctuary Metals from similarly named entities; for instance, Sanctuary Wealth, a separate firm, has faced legal challenges, including a breach-of-contract lawsuit with EverNest Financial Advisors, which was settled amicably in January 2025.

Additionally, Sanctuary Capital, another distinct entity, has been involved in legal proceedings unrelated to Sanctuary Metals.

Therefore, Sanctuary Metals’ clean legal record reflects its dedication to maintaining trust and integrity within the precious metals industry.

9

Sanctuary Metals Review SummaryAnd our takeaways.

Sanctuary Metals, established in November 2023, has quickly built a reputation for reliability and customer satisfaction in the precious metals industry. Accredited by the Better Business Bureau (BBB) since November 2024, the company holds an A- rating, reflecting its commitment to ethical business practices and transparency. 

Customer reviews on platforms like ConsumerAffairs highlight the personalized investing experience offered by Sanctuary Metals, with clients appreciating direct access to the company owner and competitive pricing. 

Specializing in gold and silver coins, asset management, and retirement investment options, Sanctuary Metals caters to both novice and seasoned investors.

Their emphasis on customer service and integrity has resulted in minimal complaints, further solidifying their standing as a trustworthy partner for precious metals investments.

Sanctuary Metals Reviews: Fees, Products, Complaints, and More
Sanctuary Metals Reviews: Fees, Products, Complaints, and More

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