Sanctuary Metals Reviews: Fees, Products, Complaints, and More

7.4/10 (Expert Score)
Product is rated as #206 in category Dealers
7.4Expert Score
Sanctuary Metals

They are a relatively new precious metals dealer which has quickly garnered many positive reviews due to its exceptional services.

Trust
7.5
Fees
7.5
Customer Service
7
Reputation
7.5
Pros
  • Transparent Pricing
  • Strong Reputation
  • IRA Services Available
Cons
  • Limited Publicly Available Pricing Details
  • No Online Purchasing Portal

Sanctuary Metals: Unique Highlights Overview

Sanctuary Metals, established in November 2023, is a precious metals firm based in Ladera Ranch, California. Specializing in gold and silver investments, the company offers a range of services designed to help clients diversify and protect their retirement portfolios.

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Company Overview

Sanctuary Metals provides clients with opportunities to invest in physical gold and silver, aiming to safeguard retirement assets against market volatility. 

The firm’s offerings include cash purchases of precious metals and the establishment of self-directed Individual Retirement Accounts (SDIRAs), allowing for greater control over investment choices.

Asset Protection and Diversification

Understanding the importance of asset preservation, Sanctuary Metals emphasizes the role of precious metals in a diversified investment strategy. 

The company assists clients in creating qualified retirement plans that incorporate gold and silver, aiming to mitigate risks associated with traditional markets such as stocks, bonds, and real estate. 

By offering exclusive institutional investment opportunities, Sanctuary Metals strives to enhance clients’ financial security and future growth.

Commitment to Education

Sanctuary Metals strongly emphasizes educating clients about the benefits and risks of investing in precious metals. The firm provides resources and guidance to help individuals make informed decisions regarding their retirement assets, ensuring they understand the potential impact of market fluctuations and the protective qualities of gold and silver investments.

Accreditation and Trustworthiness

In November 2024, Sanctuary Metals earned accreditation from the Better Business Bureau (BBB), reflecting its commitment to upholding high standards of trust and integrity in its business practices. The company’s A- rating from the BBB further underscores its dedication to customer satisfaction and ethical operations.

Client Testimonials

Clients have praised Sanctuary Metals for its trustworthy and knowledgeable approach to precious metals investments. Reviews highlight the firm’s commitment to providing exceptional service and personalized investment strategies tailored to individual retirement goals.

For those seeking to protect and diversify their retirement assets through precious metals, Sanctuary Metals offers a comprehensive suite of services backed by a commitment to education, integrity, and client satisfaction.

What are the Sanctuary Metals?

Sanctuary Metals is a company specializing in the investment and acquisition of precious metals, primarily gold and silver. These metals have long been considered safe-haven assets due to their ability to maintain value during economic downturns and market fluctuations. Sanctuary Metals offers individuals and investors the opportunity to protect and diversify their wealth by purchasing and storing these valuable resources.

Understanding Sanctuary Metals

Sanctuary Metals provides a platform for investors to buy physical gold and silver, either through direct cash purchases or by incorporating them into a self-directed Individual Retirement Account (SDIRA). 

This approach allows individuals to secure their financial future by including tangible assets that can serve as a hedge against inflation, currency devaluation, and stock market volatility.

Key Features of Sanctuary Metals

  1. Precious Metal Investments
    Sanctuary Metals specializes in gold and silver, offering high-purity bullion, coins, and bars for investors looking to own physical assets rather than paper-based financial instruments.
  2. Retirement Protection Through SDIRAs
    One of the core services of Sanctuary Metals is helping clients establish self-directed IRAs backed by gold and silver. This enables individuals to have more control over their retirement funds and safeguard their wealth with assets that have historically retained value.
  3. Wealth Preservation and Security
    By investing in physical metals, clients can reduce their exposure to market volatility. Unlike stocks and bonds, which can be impacted by economic downturns, gold and silver have consistently been used as a store of value for centuries.
  4. Market Education and Guidance
    Sanctuary Metals is committed to educating investors on the benefits and risks of precious metal investments. The company provides market insights, historical analysis, and expert guidance to help clients make informed decisions.
  5. Accreditation and Trust
    Sanctuary Metals is accredited by the Better Business Bureau (BBB) and has received positive customer feedback for its transparency, reliability, and ethical business practices.

Why Invest in Sanctuary Metals?

Precious metals have always played a crucial role in wealth preservation, especially during times of economic instability. Gold and silver have intrinsic value, unlike fiat currency, which can be affected by inflation and government policies. Investing in these metals can help individuals achieve financial security and long-term growth.

Sanctuary Metals offers a strategic approach to investing in gold and silver, providing options for both individual purchases and retirement accounts. With its focus on education, customer service, and asset protection, the company is positioned as a valuable resource for those seeking to safeguard their financial future.

For individuals looking to diversify their portfolios and protect their wealth, Sanctuary Metals presents a reliable and secure option for investing in precious metals.

logo of Sanctuary Metals

Who are the People Behind Sanctuary Metals?

Sanctuary Metals, a precious metals investment firm based in Ladera Ranch, California, is led by CEO Luke Losinsky. Under his leadership, the company emphasizes personalized service, often conducting transactions over the phone to provide detailed explanations and ensure customer satisfaction.

While specific details about other key team members are not publicly available, the company’s approach reflects a commitment to transparency and client education, aiming to help individuals diversify and protect their retirement portfolios through investments in physical gold and silver.

Does Sanctuary Metals Offer IRA Services?

Sanctuary Metals specializes in offering Gold and Silver Individual Retirement Accounts (IRAs) to help investors diversify their retirement portfolios with precious metals. Their streamlined process involves three key steps:

  1. Opening a Gold IRA Account: Investors can initiate the setup by contacting Sanctuary Metals at (949) 861-7727, where an IRA representative assists with the necessary paperwork.
  2. Funding the Account: Funding options include transferring funds from an existing IRA, rolling over assets from eligible accounts such as 401(k)s or 403(b)s, or making direct contributions.
  3. Selecting Precious Metals: Sanctuary Metals offers a range of IRA-eligible gold and silver coins and bars. Once selections are made, the metals are securely shipped to a chosen depository, with tracking information provided.

For secure storage, Sanctuary Metals collaborates with reputable depositories, including Brink’s Global Services, Delaware Depository Service Company, and International Depository Services, ensuring compliance with IRS regulations.

Customer feedback highlights Sanctuary Metals’ competitive pricing, efficient setup process, and personalized service, reflecting their commitment to client satisfaction.

For more information or to begin the process of adding precious metals to your retirement strategy, visit Sanctuary Metals’ official website or contact them directly.

What Products Can You Purchase at Sanctuary Metals?

Sanctuary Metals is a precious metals dealer that offers a variety of products and services to help investors diversify their portfolios and protect their retirement savings. 

Specializing in gold and silver assets, the company provides options for both direct purchase and inclusion in Individual Retirement Accounts (IRAs).

Product Offerings:

  • Gold and Silver Coins: Sanctuary Metals offers a selection of gold and silver coins, which are popular among investors for their purity and liquidity.
product of Sanctuary Metals
  • Asset Management Services: Beyond physical products, Sanctuary Metals provides asset management services to assist clients in effectively incorporating precious metals into their investment strategies.
  • Retirement Investment Options: The company offers solutions for integrating precious metals into retirement accounts, such as IRAs, allowing for diversification and potential protection against market volatility.

For more detailed information on specific products and services, it’s recommended to contact Sanctuary Metals directly or visit their official website.

Sanctuary Metals Fees and Pricing:

Sanctuary Metals offers a transparent and competitive fee structure for investors interested in purchasing precious metals or establishing a Gold or Silver Individual Retirement Account (IRA).

Product Pricing:

  • Bullion Purchases: Sanctuary Metals provides gold and silver bullion at a rate of 1% over dealer cost, ensuring clients receive favorable pricing on their investments.

IRA Services:

  • Account Setup and Maintenance: While specific fees related to the setup and maintenance of Gold or Silver IRAs are not detailed on the company’s website, it’s common for such services to involve initial setup fees, annual maintenance charges, and storage fees.
  • Storage and Custodial Fees: Precious metals held within an IRA must be stored in an approved depository. Sanctuary Metals collaborates with reputable storage facilities, and associated fees typically cover storage and insurance.

For precise and up-to-date information regarding fees and pricing, it’s recommended to contact Sanctuary Metals directly at (949) 861-7727 or visit their official website.

What Do Sanctuary Metals Reviews Say?

#1. Investing in metals for retirement felt safe and smart thanks to Sanctuary Metals. They provided me with excellent assistance, carefully leading me through the procedure. 

I now have more confidence in my retirement plans because of Sanctuary Metals, which has shown me the way to stability.

review 1 of Sanctuary Metals

#2. Sanctuary Metals’ emphasis on metals has revolutionized my retirement planning. I feel secure in my financial future now that the move was managed with such skill. Because of their outstanding service, Sanctuary Metals is my go-to option for retirement security.

review 2 of Sanctuary Metals

#3. I had doubts about leaving my 401(k), but Sanctuary Metals dispelled my doubts. The assistance was excellent, and the procedure was simple.

review 3 of Sanctuary Metals

Why aren’t There Many Sanctuary Metals Complaints?

Sanctuary Metals has garnered a reputation for exceptional customer satisfaction, as evidenced by the limited number of complaints across various review platforms. Several factors contribute to this positive standing:

1. Transparent Business Practices: Sanctuary Metals is accredited by the Better Business Bureau (BBB) since November 14, 2024, and holds an A- rating. This accreditation reflects the company’s commitment to transparency, ethical business practices, and prompt resolution of any customer concerns.

2. Positive Customer Feedback: Reviews on ConsumerAffairs highlight the company’s legitimacy and customer satisfaction. Clients appreciate Sanctuary Metals’ competitive pricing, efficient setup processes, and personalized service, which collectively contribute to a high level of trust and minimal complaints.

3. Proactive Customer Support: The company’s emphasis on responsive and helpful customer service ensures that potential issues are addressed promptly, preventing escalation into formal complaints. This proactive approach fosters strong client relationships and contributes to overall positive feedback.

In summary, Sanctuary Metals’ dedication to ethical practices, customer satisfaction, and proactive support has resulted in a notable absence of significant complaints, underscoring their reliability in the precious metals industry.

Are There Any Sanctuary Metals Lawsuits?

As of February 2025, Sanctuary Metals has not been involved in any publicly reported lawsuits. This absence of legal disputes suggests a commitment to ethical business practices and customer satisfaction. 

It’s important to distinguish Sanctuary Metals from similarly named entities; for instance, Sanctuary Wealth, a separate firm, has faced legal challenges, including a breach-of-contract lawsuit with EverNest Financial Advisors, which was settled amicably in January 2025.

Additionally, Sanctuary Capital, another distinct entity, has been involved in legal proceedings unrelated to Sanctuary Metals.

Therefore, Sanctuary Metals’ clean legal record reflects its dedication to maintaining trust and integrity within the precious metals industry.

Can You Trust Sanctuary Metals? Is Sanctuary Metals Legit?

Yes, 

They are reputable gold dealers with vast experience.

Before working with a precious metals company, do your research.

Here are some tips to ensure a gold IRA company’s legality:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

Sanctuary Metals Review Summary:

Sanctuary Metals, established in November 2023, has quickly built a reputation for reliability and customer satisfaction in the precious metals industry. Accredited by the Better Business Bureau (BBB) since November 2024, the company holds an A- rating, reflecting its commitment to ethical business practices and transparency. 

Customer reviews on platforms like ConsumerAffairs highlight the personalized investing experience offered by Sanctuary Metals, with clients appreciating direct access to the company owner and competitive pricing. 

Specializing in gold and silver coins, asset management, and retirement investment options, Sanctuary Metals caters to both novice and seasoned investors. Their emphasis on customer service and integrity has resulted in minimal complaints, further solidifying their standing as a trustworthy partner for precious metals investments.

Sanctuary Metals Reviews: Fees, Products, Complaints, and More
Sanctuary Metals Reviews: Fees, Products, Complaints, and More

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