PGS Gold and Coin Reviews: Legit or Not? Find Out Here

7.1/10 (Expert Score)
Product is rated as #119 in category Dealers
7.1Expert Score
PGS Gold and Coin Review

We found this coin dealer to be quite impressive with plenty of positive reviews available online.

Trust
8
Fees
6
Customer Service
7
Reputation
7.5
Pros
  • Large Product Selection
  • Multiple Locations
  • Experienced Team
Cons
  • Limited Online Presence

PGS Gold and Coin: Unique Highlights Overview

PGS Gold & Coin, established in 2008 and family-operated, has become a premier and trusted rare coin and precious metals dealer in the Midwest region and Chicagoland area. 

Here are some unique highlights that distinguish PGS Gold & Coin:

Find the Best Gold IRA Company of Your State

AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY DC

Comprehensive Range of Services:

  • Buying and Selling: PGS Gold & Coin deals in a wide array of items, including coins, bullion, jewelry, diamonds, and collectibles. They facilitate both the purchase and sale of these items, catering to collectors and investors alike.
  • Appraisals: The company offers free evaluations, estate and insurance appraisals, safe deposit box appraisals, and coin grading submission services, ensuring clients receive accurate assessments of their valuables.

Certified Expertise:

  • Professional Accreditations: PGS Gold & Coin is a certified coin dealer recognized by the Professional Coin Grading Service (PCGS), Numismatic Guaranty Corporation (NGC), and Paper Money Guaranty (PMG). These certifications underscore their commitment to authenticity and quality in numismatics. 

Diverse Product Inventory:

  • Extensive Selection: Their inventory includes rare coins, antique silver coins, U.S. and foreign gold coins, silver dollars, type coins, ancient coins, medals, tokens, old U.S. currency, foreign currency, and Confederate currency. This variety caters to a broad spectrum of collector interests.
  • Collectibles and Antiques: Beyond coins and bullion, PGS Gold & Coin offers fine watches, autographed sports memorabilia, historical documents, militaria, comic books, vintage toys, musical instruments, rare stamps, estate jewelry, luxury fur coats, designer handbags, and more, appealing to diverse collector markets.

Community Engagement through Gold Parties:

  • Gold & Silver Parties: PGS Gold & Coin hosts social events where certified precious metal specialists evaluate items for attendees, offering immediate cash payments. These events provide a unique and engaging way for individuals to appraise and sell their valuables in a social setting.
  • Fundraising Opportunities: They also organize corporate gold parties and gold party fundraisers, donating a percentage of the total payout to chosen charities, thereby supporting community initiatives.

Commitment to Customer Education and Satisfaction:

  • Educational Support: PGS Gold & Coin emphasizes educating clients about their investments, helping them understand the nuances of different gold and silver products, and providing insights into the value and potential of their collections.
  • Positive Customer Experiences: The company is known for exceptional customer service, with testimonials highlighting their patience, informative approach, and commitment to fair pricing.

These unique highlights reflect PGS Gold & Coin’s dedication to providing comprehensive services, fostering community engagement, and ensuring customer satisfaction in the realm of precious metals and collectibles.

Who are the People Behind PGS Gold and Coin?

PGS Gold & Coin, established in 2008, is a family-owned and operated business specializing in rare coins, precious metals, and collectibles. While specific details about the individuals leading the company are limited, the business is recognized for its knowledgeable and professional staff. 

The company holds certifications from reputable organizations, including PCGS (Professional Coin Grading Service), NGC (Numismatic Guaranty Corporation), and PMG (Paper Money Guaranty). 

PGS Gold & Coin has multiple retail locations in the Chicago suburbs, including Palatine, Wheaton, Schaumburg, and Villa Park, Illinois.

Does PGS Gold and Coin Offer IRA Services?

Yes, PGS Gold & Coin offers services to help clients incorporate precious metals into self-directed Individual Retirement Accounts (IRAs). Here’s an overview of how their process works:

Establishing a Self-Directed IRA:

  • Account Setup: PGS Gold & Coin assists clients in setting up a self-directed IRA, which allows for investments in alternative assets like precious metals. They provide guidance through the account setup process.
  • Funding the Account: Clients can fund their new IRA through contributions, transfers, or rollovers from existing retirement accounts. PGS Gold & Coin can assist in this process to ensure a smooth transfer of funds.

Selecting Precious Metals:

  • Eligible Metals: The IRS permits certain forms of precious metals—gold, silver, platinum, and palladium—to be held in IRAs, provided they meet specific fineness standards. PGS Gold & Coin offers a range of IRS-approved bullion and coins for inclusion in your IRA.
  • Product Selection: Clients can work with PGS Gold & Coin to select the precious metals that best fit their investment goals. They offer a variety of IRA-approved products, including Gold American Eagles, Gold Canadian Maples, and various silver and platinum options.

Purchasing and Storage:

  • Transaction Execution: Once you’ve selected your desired metals, PGS Gold & Coin facilitates the purchase within your IRA. They coordinate with your IRA custodian to ensure the transaction complies with IRS regulations.
  • Secure Storage: IRS regulations require that precious metals in IRAs be stored in approved depositories. PGS Gold & Coin coordinates with these facilities to ensure compliance and security. They have partnerships with top agencies to ensure your precious metals are securely stored.

Ongoing Management:

  • Portfolio Monitoring: Clients have the flexibility to adjust their holdings within the IRA without immediate tax implications, allowing for strategic responses to market changes. PGS Gold & Coin provides guidance on managing your precious metals investments to align with your retirement goals.
  • Reporting: Clients can monitor their investments and account performance through statements provided by their IRA custodian. PGS Gold & Coin remains available to answer any questions and provide support as needed.

Advantages of a Self-Directed IRA with PGS Gold & Coin:

  • Tax Benefits: Investments grow tax-deferred or tax-free, depending on the IRA type. By using an IRA to purchase precious metals, the investor either saves taxes now or in the future.
  • Diversification: Including precious metals can enhance portfolio diversification and act as a hedge against economic volatility. Precious metals like gold, silver, platinum, and palladium can be an important part of a well-diversified retirement portfolio, allowing you to invest in something tangible that can weather a financial crisis.
  • Expert Support: With over 42 years of experience, PGS Gold & Coin offers knowledgeable support throughout the investment process. They are a certified coin dealer recognized by the Professional Coin Grading Service (PCGS), Numismatic Guaranty Corporation (NGC), and Paper Money Guaranty (PMG).

Considerations:

  • Fees: While specific fees are not detailed on their website, it’s important to inquire about account setup, storage, and transaction costs. PGS Gold & Coin can provide detailed information on any associated fees upon request.
  • Market Risks: As with all investments, precious metals can experience price fluctuations. It’s important to consider your risk tolerance and investment horizon when adding precious metals to your retirement portfolio.

What Products Can You Purchase at PGS Gold and Coin?

PGS Gold & Coin offers a diverse array of products catering to collectors, investors, and enthusiasts. Here’s an overview of the items you can purchase:

Bullion:

  • Gold Bullion: Includes items like the 1 oz Gold Eagle (BU Type 1, various years) and 1 oz Gold Bars (.9999 fine, carded).
  • Silver Bullion: Features products such as the American Silver Eagle 1 oz (Type 1, random year) and various silver bars from reputable mints.
  • Platinum and Palladium Bullion: Offers a selection of platinum and palladium bars and coins for diversification.

Rare and Collectible Coins:

  • U.S. Coins: A wide range of pre-1933 gold coins, silver dollars, and other rare U.S. coinage.
  • Foreign Coins: Includes coins from various countries, appealing to international collectors.
  • Ancient Coins: For those interested in historical numismatics, a selection of ancient coins is available.

Paper Currency:

  • U.S. Paper Money: Large and small-size notes, including silver certificates and legal tender notes.
  • World Paper Currency: Banknotes from various countries for currency collectors.

Jewelry and Diamonds:

  • Fine Jewelry: A selection of gold, silver, and platinum jewelry pieces, including rings, necklaces, and bracelets.
  • Loose Diamonds and Gemstones: Certified diamonds and gemstones for custom jewelry or investment.

Collectibles:

  • Sports Memorabilia: Autographed items, trading cards, and other sports-related collectibles.
  • Military Collectibles: War memorabilia, including uniforms, medals, and antique firearms.
  • Comic Books and Vintage Toys: Items for enthusiasts of various genres and eras.

Coin Supplies:

  • Storage and Display: Assorted empty U.S. Mint and proof set boxes, commemorative boxes with Certificates of Authenticity (COAs), and other supplies to protect and showcase your collection. 

PGS Gold and Coin Fees and Pricing:

PGS Gold & Coin offers a variety of services, each with its own fee structure. Here’s a detailed breakdown:

Appraisal Services:

  • In-Store Verbal Appraisals: These are typically complimentary, providing customers with immediate assessments of their items.
  • Written Appraisals: For formal documentation, the fee is $250 per hour, per appraiser, with a minimum charge of $250.
  • Off-Site Appraisals and Travel: When appraisers travel to a client’s location, the rate is $250 per hour, plus travel expenses. Travel fees are calculated from the PGS main office in Palatine to the client’s location and back. For distant locations requiring air travel, clients are billed for business-class airfare and moderate lodging accommodations.

Auction Services:

  • Consignment Fee: PGS Gold & Coin offers auction services with a consignment fee of 5% based on the final “hammer price” of the item sold. 

Coin Grading Submission Services:

  • Grading Fees: As a certified coin dealer, PGS Gold & Coin facilitates coin grading submissions to top-tier grading services. The grading fees are determined by the grading service selected and the specifics of the submission. It’s advisable to consult directly with PGS Gold & Coin for detailed information on these fees. 

Buying and Selling Precious Metals:

  • Pricing: The prices for buying and selling precious metals like gold, silver, platinum, and palladium are influenced by current market rates, which can fluctuate daily. PGS Gold & Coin aims to offer competitive pricing aligned with the prevailing market conditions. For the most accurate and up-to-date pricing, it’s recommended to contact them directly or visit their official website. 

Additional Considerations:

  • Shipping and Insurance: For transactions involving shipping, such as online purchases or remote appraisals, there may be additional fees for shipping and insurance. These costs can vary based on the item’s value, size, and destination. Specific details can be obtained by consulting with PGS Gold & Coin.
  • Payment Methods: Accepted payment methods may include cash, credit/debit cards, bank transfers, or other forms, each potentially carrying its own processing fees. It’s advisable to inquire about any associated fees when choosing a payment method.

What Do PGS Gold and Coin Reviews Say?

PGS Gold & Coin has garnered positive ratings across various platforms, reflecting strong customer satisfaction and trust. Here’s an overview of their ratings:

Better Business Bureau (BBB):

  • Accreditation: PGS Gold & Coin is an accredited business with the BBB, holding an A+ rating.
  • Customer Reviews: The company boasts an average rating of 4.93 out of 5 stars, based on 107 customer reviews.

Verified Reviews:

  • Customer Feedback: On Verified Reviews, PGS Gold & Coin has received 558 five-star ratings, 11 four-star ratings, and only 1 one-star rating, indicating a high level of customer satisfaction. 

Birdeye:

  • Overall Rating: The company holds a 5-star rating based on 582 customer reviews, highlighting consistent positive feedback. 

Examples of PGS Gold and Coin Reviews Online:

He had recently stopped at PGS Gold & Coin to purchase some Peace Dollars. The staff had been very friendly, attentive, and knowledgeable. He was quite at ease dealing with them. He found that the pricing, at least for certain coins, was based on current retail and was fair.

He decided he would stop in again.

Scott was a really good guy. He had helped her pick out some coins that day for her nephews and had hooked her up with some really cool gifts to give to the kids. They were going to love them. The radio show was very informative, and they learned a lot just by listening to him on there. They were definitely planning to return to purchase more items.

The customer service was remarkable, providing honest answers and showing a willingness to assist with any questions at that time or in the future. They assisted him in sorting through his father’s house filled with various items to obtain cash for what they could. They provided guidance on items that held little value and educated him on recognizing the signs of what was valuable and what was not, even conducting research on his behalf.

Why aren’t There Many PGS Gold and Coin Complaints?

The scarcity of complaints about PGS Gold & Coin can be attributed to several positive business practices and structural factors that contribute to high customer satisfaction and a trustworthy reputation. Here’s an analysis:

Positive Business Practices

  1. Exceptional Customer Service:
    • Personalized Attention: PGS Gold & Coin is a family-operated business, which often results in a more personalized and attentive customer experience.
    • Transparency: The company is known for providing clear information about pricing, appraisals, and transaction processes, reducing misunderstandings and dissatisfaction.
  2. High Professional Standards:
    • Certifications: PGS Gold & Coin is a certified coin dealer through reputable organizations like PCGS (Professional Coin Grading Service), NGC (Numismatic Guaranty Corporation), and PMG (Paper Money Guaranty), which ensures trust and quality in their offerings.
    • A+ BBB Rating: Their accreditation and strong performance on the Better Business Bureau (BBB) reflect a commitment to resolving any customer issues promptly and effectively.
  3. Comprehensive Offerings:
    • Diverse Inventory: The company offers a wide range of products, from bullion to rare collectibles, meeting the needs of both investors and collectors.
    • Free Appraisals: Providing complimentary appraisals helps customers feel confident in their decisions, reducing post-transaction complaints.
  4. Proactive Problem Resolution:
    • Customer Support: PGS Gold & Coin’s responsive customer service ensures that issues are addressed quickly, often before they escalate into formal complaints.
    • Positive Review Engagement: Actively managing customer feedback and taking corrective actions fosters trust and loyalty.

Structural Factors

  1. Niche Market Focus:
    • The company primarily serves collectors and investors in precious metals and coins, a customer base that often has specific and informed expectations.
    • These knowledgeable customers are less likely to have unrealistic expectations or misunderstandings about their purchases.
  2. Reputation and Longevity:
    • With over a decade of experience in the industry, PGS Gold & Coin has established trust through consistent performance.
    • Repeat customers and referrals from satisfied clients likely reduce the likelihood of public complaints.
  3. Limited Online Visibility of Negative Feedback:
    • Dominance of Positive Reviews: Platforms like BBB, Verified Reviews, and Birdeye showcase overwhelmingly positive feedback, which may overshadow occasional negative experiences.
    • Low Dispute Escalation: Customers may feel their issues are better resolved directly with the company rather than filing formal complaints.

Factors Reducing Complaints

  1. Fair Pricing and Offers:
    • Competitive pricing for buying and selling ensures customers feel they receive good value for their transactions.
  2. Education-Focused Approach:
    • Educating clients about their investments and purchases helps set realistic expectations, minimizing dissatisfaction.
  3. High Operational Standards:
    • By following industry best practices and maintaining clear policies, PGS Gold & Coin avoids many pitfalls that lead to customer dissatisfaction.

Are There Any PGS Gold and Coin Lawsuits?

No.

We didn’t find any lawsuits involving PGS Gold and Coin.

It’s a great sign as it shows the company has a spotless track record.

Can You Trust PGS Gold and Coin? Is PGS Gold and Coin Legit?

Yes.

They are a legit company with significant experience in the precious metals market.

However, whenever you’re curious about a gold dealer, keep these tips in mind:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

PGS Gold and Coin Review Summary:

Overall, PGS Gold and Coin seems like a reliable gold dealer..

Nevertheless, it’s always best to conduct your own research and browse the market to see your available options.

Do you have any experience with these guys? We’d love to hear from you.

Share your thoughts in the comments!

PGS Gold and Coin Reviews: Legit or Not? Find Out Here
PGS Gold and Coin Reviews: Legit or Not? Find Out Here

David
We will be happy to hear your thoughts

Leave a reply

Your total score

Gold IRA Directory
Logo