Orion Metal Exchange Review: Legit or Not? (Our Honest Take)

7.7/10 (Expert Score)
Product is rated as #16 in category Dealers
7.7Expert Score
Orion Metal Exchange

This gold IRA provider has reputed custodians and storage partners to ensure their clients can easily open a precious metals IRA.

Trust
7.8
Fees
7.5
Customer Service
7.9
Reputation
7.7
Pros
  • Educational Resources
  • Secure Storage Solutions
  • Customer Service
Cons
  • Limited Physical Locations
  • Product Availability

Orion Metal Exchange: Unique Highlights Overview

Orion Metal Exchange stands out in the precious metals industry as a well-regarded firm that provides comprehensive services tailored to both individual investors and institutional clients. With years of expertise in the field, Orion Metal Exchange specializes in the buying, selling, and management of precious metals, offering a range of investment opportunities in gold, silver, platinum, and palladium.

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Comprehensive Services for Diverse Needs Orion Metal Exchange offers an extensive suite of services that cater to various investment preferences and strategies. Their offerings include physical delivery of precious metals, secure storage solutions, and the facilitation of Precious Metals IRAs. This diversity allows investors to choose options that best fit their financial goals, whether they are looking for direct ownership of metals or planning for retirement with a tax-advantaged IRA.

Educational Commitment and Client Empowerment Education is a cornerstone of Orion Metal Exchange’s approach. They provide a wealth of resources and educational materials to help clients understand the intricacies of precious metals investments. This educational commitment empowers clients, enabling them to make informed decisions tailored to their personal investment strategies.

Security and Peace of Mind Understanding the importance of security in investments, Orion Metal Exchange partners with reliable custodians and utilizes secure storage facilities to ensure the safety of clients’ assets. These measures provide clients with peace of mind, knowing their investments are protected under stringent security standards.

Personalized Customer Service Orion Metal Exchange places a strong emphasis on personalized customer service. Each client receives tailored advice and support from experienced advisors who are committed to addressing individual needs and questions. This personalized approach helps build lasting relationships and ensures that clients’ investment journeys are as smooth and successful as possible.

Orion Metal Exchange excels by offering a blend of comprehensive services, dedicated educational resources, secure investment solutions, and personalized customer care, making it a preferred choice for investors looking to navigate the precious metals market confidently and effectively.

What is the Orion Metal Exchange?

The Orion Metal Exchange is a reputable precious metals firm that provides investors with comprehensive services for buying, selling, and managing investments in gold, silver, platinum, and palladium. Established to cater to both individual and institutional clients, Orion Metal Exchange differentiates itself with a strong emphasis on customer education and support. 

They offer a variety of investment options, including physical possession of metals, secure vault storage, and the setup of Precious Metals IRAs, allowing clients to enhance their portfolios and plan for retirement in a tax-advantaged manner. 

With a commitment to providing high-level security for clients’ assets through partnerships with trusted custodians and secure storage facilities, Orion Metal Exchange prioritizes the safety and satisfaction of its clients. Their personalized approach ensures that each investor receives tailored advice and insights from experienced advisors, making the Orion Metal Exchange a reliable and effective choice for those looking to invest in the precious metals market.

logo of Orion Metal Exchange

Who are the People Behind Orion Metal Exchange?

The Orion Metal Exchange is backed by a dedicated team of seasoned professionals whose expertise spans various sectors including finance, precious metals, and customer service. These individuals bring together a wealth of knowledge and experience that drives the company’s success in the competitive precious metals industry.

Leading the team is the CEO, who boasts an extensive background in financial management and investment strategies. With a deep understanding of market dynamics and a keen insight into economic trends, the CEO guides Orion Metal Exchange with a strategic vision that focuses on sustainable growth and client-centric services.

Supporting the CEO is a group of expert precious metals advisors. These advisors are not only skilled in assessing market conditions but are also adept at understanding client needs. They provide personalized investment advice, helping clients navigate the complexities of investing in gold, silver, platinum, and palladium. Their expertise ensures that clients are well-informed and able to make decisions that best suit their financial goals.

The operations team at Orion Metal Exchange is crucial to its day-to-day functions. This team ensures that all transactions are executed smoothly and that client investments are handled with the utmost care. From managing logistics to overseeing secure storage solutions, their meticulous attention to detail underpins the operational excellence of the firm.

Orion Metal Exchange also places a high value on compliance and security. The compliance team is responsible for ensuring that all business practices adhere to industry regulations and standards, providing peace of mind to clients and safeguarding the company’s integrity.

Together, the people behind Orion Metal Exchange create a robust framework that supports a secure, profitable, and client-friendly investing environment. Their collective dedication to transparency, client education, and personalized service establishes Orion Metal Exchange as a trusted leader in the precious metals industry.

Does Orion Metal Exchange Offer IRA Services?

The Orion Metal Exchange is backed by a dedicated team of seasoned professionals whose expertise spans various sectors including finance, precious metals, and customer service. These individuals bring together a wealth of knowledge and experience that drives the company’s success in the competitive precious metals industry.

Leading the team is the CEO, who boasts an extensive background in financial management and investment strategies. With a deep understanding of market dynamics and a keen insight into economic trends, the CEO guides Orion Metal Exchange with a strategic vision that focuses on sustainable growth and client-centric services.

Supporting the CEO is a group of expert precious metals advisors. These advisors are not only skilled in assessing market conditions but are also adept at understanding client needs. They provide personalized investment advice, helping clients navigate the complexities of investing in gold, silver, platinum, and palladium. Their expertise ensures that clients are well-informed and able to make decisions that best suit their financial goals.

The operations team at Orion Metal Exchange is crucial to its day-to-day functions. This team ensures that all transactions are executed smoothly and that client investments are handled with the utmost care. From managing logistics to overseeing secure storage solutions, their meticulous attention to detail underpins the operational excellence of the firm.

Orion Metal Exchange also places a high value on compliance and security. The compliance team is responsible for ensuring that all business practices adhere to industry regulations and standards, providing peace of mind to clients and safeguarding the company’s integrity.

Together, the people behind Orion Metal Exchange create a robust framework that supports a secure, profitable, and client-friendly investing environment. Their collective dedication to transparency, client education, and personalized service establishes Orion Metal Exchange as a trusted leader in the precious metals industry.

What Products Can You Purchase at Orion Metal Exchange?

Orion Metal Exchange provides a diverse array of precious metal products suitable for both individual collectors and investors focusing on wealth preservation and growth. Their selection encompasses traditional bullion, collectible coins, and options suitable for inclusion in Precious Metals IRAs.

Gold and Silver Bullion

At the core of Orion Metal Exchange’s offerings are gold and silver bullion products. Investors can choose from a variety of gold and silver bars and coins sourced from some of the world’s most trusted mints and refineries. These bullion products are favored for their liquidity and purity, making them an ideal choice for those looking to hedge against economic instability or currency devaluation.

product of Orion Metal Exchange

Platinum and Palladium 

Recognizing the diverse needs of precious metals investors, Orion Metal Exchange also offers platinum and palladium products. These include both bullion bars and coins, providing additional diversification opportunities for investors. Platinum and palladium are less prevalent than gold and silver but offer unique industrial applications that can drive demand and potentially enhance investment returns.

product of Orion Metal Exchange

Numismatic and Collectible Coins

For collectors and investors interested in numismatic value, Orion Metal Exchange offers a range of collectible coins. These coins are valued not only for their metal content but also for their rarity, historical significance, and aesthetic appeal. Collectible coins can serve as both a potential investment and a treasured addition to any collection.

Precious Metals IRAs

For those planning for retirement, Orion Metal Exchange facilitates the inclusion of precious metals in self-directed IRAs. This service allows individuals to diversify their retirement portfolios with gold, silver, platinum, and palladium, taking advantage of the potential tax benefits associated with IRA investments. Orion Metal Exchange provides guidance on eligible products and assists with the logistical arrangements needed to include these assets in retirement accounts.

Thus, Orion Metal Exchange’s extensive product range caters to a wide spectrum of precious metal investors and collectors. Whether clients are interested in pure bullion for investment, rare coins for collection, or precious metals for retirement savings, Orion Metal Exchange offers high-quality products and expert guidance to meet varied investment goals and preferences. Their commitment to providing a broad selection of products ensures that every client can find options that perfectly align with their investment strategies and financial objectives.

Orion Metal Exchange Fees and Pricing:

Orion Metal Exchange is known for its transparency and competitive pricing in the precious metals market. Here’s a detailed look at the fees and pricing structures that potential investors can expect when dealing with Orion Metal Exchange.

Initial Setup and Transaction Fees

Investors looking to purchase precious metals or set up a Precious Metals IRA with Orion Metal Exchange will encounter various fees, starting with initial setup costs. For IRA setups, the firm charges a one-time fee that covers the cost of account creation and the necessary paperwork to establish a self-directed IRA. Additionally, transaction fees may apply for buying or selling metals, which are typically calculated as a percentage of the transaction volume.

Annual Maintenance and Storage Fees

Orion Metal Exchange charges an annual maintenance fee for the ongoing management of Precious Metals IRAs. This fee covers administrative services such as account servicing, record keeping, and ensuring compliance with IRS regulations. Storage fees are also a significant consideration, as precious metals require secure and insured storage. These fees depend on the choice between segregated or non-segregated storage, with segregated storage typically costing more due to the additional security and individualized space it provides for the investor’s metals.

Pricing of Metals

The pricing of precious metals at Orion Metal Exchange is influenced by the current market spot prices, which fluctuate due to market conditions. The firm adds a markup to these prices, which covers the costs associated with procuring, handling, and selling the metals. The markup varies depending on the type of metal and the form (bars, coins, rounds), but Orion Metal Exchange aims to keep their markups reasonable to ensure competitiveness and affordability for their clients.

Transparency in Pricing

One of the key strengths of Orion Metal Exchange is its commitment to pricing transparency. The company provides all potential fees upfront and ensures that clients fully understand the total cost of their investment decisions. This approach helps build trust and enables investors to plan their investments without fearing hidden costs.

Therefore, Orion Metal Exchange’s fee structure and pricing are designed to be straightforward and competitive, reflecting their commitment to providing value and excellent service to their clients. Whether you are buying precious metals for immediate ownership or as part of a retirement strategy, understanding these fees and the pricing model can help you make informed decisions that align with your financial goals.

What Do Orion Metal Exchange Reviews Say?

#1. First time buying coins and it was seamless, very friendly and explained the process so I can understand and made it very easy for a beginner. Would highly recommend can’t see myself going anywhere else.

review 1 of Orion Metal Exchange

#2. We have worked with Orion for almost 4 years, and thus far, we have only heard good things about their business. The team we worked with is excellent; they constantly walk us through transactions from beginning to end, which is soothing when you’re new to the metals. They have always been very wonderful at explaining everything and made every transaction easy for us. Like the rest of the staff, Jacob is a pleasure to deal with.

review 2 of Orion Metal Exchange

#3. Michael Charles was really instructive; he offered me his recommendation and addressed all of my inquiries. He never once forced me to buy anything, and he always maintained in contact with me to update me on developments. Anyone looking to purchase precious metals should contact Michael, in my opinion.

review 3 of Orion Metal Exchange

#4. Your entire staff was outstanding and gave us a nice and informed experience. As novices, Daniel, Jacob, and Griselda were kind and helpful in giving us the knowledge we needed to hopefully safeguard our future. We’ll make sure to inform anyone who might be interested about the fantastic July purchase incentive.

Again, thank you, and may God bless you all! Sue and Bob.

review 4 of Orion Metal Exchange

Why aren’t There Many Orion Metal Exchange Complaints?

Orion Metal Exchange is committed to maintaining high standards of customer satisfaction and integrity within the precious metals industry. The company has implemented a robust procedure to effectively address and resolve customer complaints, ensuring that each concern is treated with urgency and respect.

Proactive Customer Service

Orion Metal Exchange prides itself on its proactive customer service approach. The firm encourages open communication and has established multiple channels through which customers can express concerns or issues. This proactive stance helps in addressing potential problems before they escalate, facilitating a smoother resolution process.

Dedicated Support Team

At the heart of Orion Metal Exchange’s complaint resolution process is its dedicated support team. This team is specifically trained to handle inquiries and complaints efficiently and empathetically. They serve as the first point of contact for customers, ensuring that all complaints are logged, analyzed, and addressed promptly. This approach not only streamlines the resolution process but also ensures that every client feels heard and valued.

Escalation and Resolution

For complaints that require further attention, Orion Metal Exchange has an escalation protocol that involves higher management in the decision-making process. This ensures that more complex issues receive the appropriate level of oversight and are resolved with the best possible outcome in mind. Once a resolution is determined, the support team communicates directly with the customer to explain the solution and ensure that it meets their satisfaction.

Follow-Up and Feedback

After resolving a complaint, Orion Metal Exchange conducts follow-up communications to confirm that the customer is satisfied with the resolution and to gather feedback on the process. This feedback is crucial as it helps the company to continuously improve its services and customer interactions.

Furthermore, Orion Metal Exchange’s structured approach to resolving customer complaints underscores its dedication to excellent customer service and business integrity. By addressing issues promptly and thoroughly, Orion Metal Exchange reinforces its commitment to building lasting relationships based on trust and satisfaction with its clients.

Are There Any Orion Metal Exchange Lawsuits?

As of the latest available information, Orion Metal Exchange has not been involved in any significant public lawsuits that could impact its reputation or operations. This absence of litigation suggests that the company is successful in maintaining strong compliance with industry regulations and upholding high standards in customer relations and business practices.

Orion Metal Exchange operates within the heavily regulated precious metals industry, which requires adherence to strict federal and state regulations. The lack of lawsuits indicates effective internal management, including rigorous compliance protocols, transparent business dealings, and a proactive approach to customer service. These measures are critical in preventing legal issues and fostering trust among clients and industry peers.

The company’s emphasis on customer education and transparent communication likely contributes to its clean legal track record. By ensuring that clients are well-informed about their investments and the terms of service, Orion Metal Exchange minimizes misunderstandings that could potentially lead to disputes. Moreover, the firm’s dedicated customer support team plays a vital role in addressing and resolving issues swiftly and efficiently, further reducing the likelihood of conflicts escalating into legal challenges.

However, it is essential for potential and current clients to remain informed about any changes in the company’s legal standing. As with any investment service, clients should perform due diligence and stay updated on the company’s operations and industry performance. This includes reviewing any new legal developments or customer reviews that might affect their investment decisions.

In summary, the apparent lack of significant lawsuits involving Orion Metal Exchange should reassure clients and investors of the company’s commitment to regulatory compliance and customer satisfaction. Nonetheless, continuous vigilance and informed decision-making are advised when engaging with any financial institution.

Can You Trust Orion Metal Exchange? Is Orion Metal Exchange Legit?

Yes, 

They are reputable gold dealers with vast experience.

Before working with a precious metals company, do your research.

Here are some tips to ensure a gold IRA company’s legality:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

Orion Metal Exchange Review Summary:

Orion Metal Exchange is a reputable company in the precious metals industry, known for providing high-quality investment options in gold, silver, platinum, and palladium. The company specializes in both direct purchases and facilitating investments through Precious Metals IRAs, making it a versatile choice for a range of investors.

Clients of Orion Metal Exchange benefit from a comprehensive suite of services designed to support both novice and experienced investors. The company stands out for its strong focus on customer education, offering extensive resources that help clients understand market dynamics and the value of incorporating precious metals into their investment portfolios. This educational approach empowers clients, enabling them to make informed decisions that align with their financial goals.

Security is a key priority for Orion Metal Exchange, which offers secure storage solutions for physical metals. This not only ensures the safety and integrity of the investments but also provides peace of mind to clients. The company’s partnerships with trusted custodians and storage facilities underscore its commitment to providing secure and compliant investment services.

Customer service at Orion Metal Exchange is another highlighted strength. The firm is noted for its responsive and knowledgeable customer support team, which is adept at addressing inquiries and resolving any issues promptly. This commitment to excellent service enhances the overall client experience and builds lasting relationships.

However, like any company, Orion Metal Exchange faces challenges and areas for improvement. Some clients have mentioned a desire for even more competitive pricing and lower fees for storage and management. Addressing these concerns could help Orion Metal Exchange enhance its market competitiveness further.

Thus, Orion Metal Exchange receives positive reviews for its educational initiatives, secure investment solutions, and exceptional customer service. These factors make it a reliable and recommended choice for investors looking to delve into the precious metals market.

Orion Metal Exchange Review: Legit or Not? (Our Honest Take)
Orion Metal Exchange Review: Legit or Not? (Our Honest Take)

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