Nashville Coin Gallery Reviews: Fees, Complaints, Products, and More 

7.8/10 (Expert Score)
Product is rated as #19 in category Dealers
7.9Expert Score
Nashville Coin Gallery

With a multi-decade legacy, this family-owned enterprise is a great place for any numismatist.

Trust
8
Fees
7.9
Customer Service
8
Reputation
7.5
Pros
  • Family-owned
  • Large Product Selection
  • Experienced Team
Cons
  • Limited Online Presence

Nashville Coin Gallery, established in 2002 by lifelong coin enthusiast Pete Dodge, has evolved into a nationally recognized dealer in rare coins, paper money, and precious metals bullion products, with millions of dollars in annual sales. 

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Comprehensive Range of Products and Services

The gallery offers a diverse selection of products, including gold, silver, platinum, and palladium coins and bullion, catering to both collectors and investors.

Their inventory features items such as American Eagle gold coins, Saint-Gaudens Double Eagles, American Silver Eagles, and Morgan Silver Dollars.

Additionally, they provide services like appraisals, grading, and Precious Metals IRAs, ensuring clients have access to a full spectrum of numismatic and investment opportunities. 

Personalized Customer Experience

Operating by appointment only from their Brentwood, Tennessee location, Nashville Coin Gallery ensures each client receives focused attention and expertise. This personalized approach caters to both seasoned collectors and newcomers, offering tailored experiences that educate and satisfy. Their commitment to transparency and education guides clients through purchasing or selling journeys with informed advice.

 

Competitive Pricing and Fair Transactions

Nashville Coin Gallery emphasizes competitive pricing through a business model that operates on low margins and utilizes an extensive network of buying and selling channels. This strategy benefits customers by providing fair market value for both purchases and sales. Their transparent and market-reflective pricing ensures fairness in every transaction, making them a trusted partner for collectors and investors alike. 

Educational Resources and Community Engagement

The gallery is dedicated to fostering a knowledgeable community of collectors and investors. Through educational seminars, events, and a knowledgeable staff, they provide valuable insights into the factors that contribute to a coin’s value and strategies for enhancing collections. This commitment to education empowers clients to make informed decisions and deepens their appreciation for numismatics. 

In summary, Nashville Coin Gallery distinguishes itself through its comprehensive product range, personalized customer service, competitive pricing, and dedication to education within the numismatic community.

Nashville Coin Gallery, established in 2002 by founder and sole owner Pete Dodge, operates as a full-service dealer in precious metals and rare coins. Originally from Brockton, Massachusetts, Pete is a lifelong coin collector who transitioned from a career as a computer programmer and analyst, including service in the United States Air Force from 1980 to 1984, to pursue his passion for numismatics. As the Head Numismatist, he serves as the chief buyer and seller of coins, paper money, and precious metals bullion products. 

The gallery’s team comprises several dedicated professionals:

  • Jackson Taylor: Joining the company in February 2016, Jackson studied economics and accounting at Mississippi State University. His responsibilities encompass marketing, accounting, online SEO, and data analytics. He has also assisted in the Shipping Department when needed.
  • Brad Henderson: A licensed Tennessee attorney since October 2012, Brad graduated from the Cecil C. Humphreys School of Law at the University of Memphis. After a successful career in the healthcare field, he joined Nashville Coin Gallery, combining his legal expertise with his passion for collecting rare items. His duties include human resources, compliance, and serving as a numismatic apprentice.
  • JoAnne Allen: Residing in Franklin, Tennessee, JoAnne is a 5th generation Clarksvillian and an Austin Peay State University graduate with a degree in General Business and a Minor in Marketing. With experience in real estate and office management, she contributes to the gallery’s accounting and office management functions.
  • Brian Roan: Born in Illinois and raised in the Dallas, Texas area, Brian has called Tennessee home since 1990. He joined Nashville Coin Gallery in May 2022 as a Shipping & Receiving Specialist, bringing his attention to detail and passion for photography to the role.
  • Donovan Miller: Originally from the Indianapolis, Indiana area, Donovan moved to Nashville after college. With a background in Healthcare Finance/IT and a personal interest in silver bullion collecting, he joined the team in late 2023. His role involves learning all aspects of the business, effectively serving as a versatile team member.

This team combines diverse professional backgrounds and a shared passion for numismatics, contributing to Nashville Coin Gallery’s reputation for exceptional customer service and industry expertise.

Yes, Nashville Coin Gallery offers Precious Metals Individual Retirement Accounts (IRAs), allowing clients to diversify their retirement portfolios by including physical gold, silver, platinum, and palladium. Here’s an overview of how their Precious Metals IRA services work:

Establishing a Precious Metals IRA

  1. Open a Self-Directed IRA: Begin by selecting a Self-Directed IRA custodian that permits investments in physical precious metals. Nashville Coin Gallery collaborates with both local and out-of-state IRA custodians and can provide the necessary forms to facilitate the process.
  2. Fund Your IRA: Transfer or roll over funds from an existing retirement account into the new Self-Directed IRA. The chosen IRA custodian will assist with this process to ensure compliance with IRS regulations.
  3. Select a Precious Metals Dealer: Designate Nashville Coin Gallery as your precious metals dealer by completing a Buy Direction Letter or similar form provided by your IRA custodian. This authorizes the purchase of metals through the gallery.
  4. Choose IRA-Approved Precious Metals: Work with Nashville Coin Gallery to select suitable precious metals that meet IRS fineness requirements for IRAs. They offer a range of IRA-approved products, including gold, silver, platinum, and palladium coins and bars.
  5. Purchase and Storage: Once the IRA is funded and metals are selected, the IRA custodian will facilitate the purchase. The acquired metals must be stored in an approved depository to maintain the tax-advantaged status of the IRA. Nashville Coin Gallery can coordinate with depositories to arrange secure storage.

Benefits of a Precious Metals IRA

  • Tax Advantages: Investing in precious metals through an IRA can offer tax-deferred or tax-free growth, depending on the type of IRA. Profits from the sale of metals within the IRA are not taxed until distributions are taken.
  • Diversification: Including physical precious metals in your retirement portfolio can provide a hedge against inflation and economic uncertainty, potentially enhancing the portfolio’s overall stability.
  • Sales Tax Exemption: Purchases of precious metals through an IRA are exempt from state sales tax, provided the metals are stored in an approved depository. As of May 27, 2022, Tennessee has removed sales tax from certain sales of gold, silver, platinum, and palladium coins and bullion products.

Considerations

  • IRS Regulations: Ensure that all transactions comply with IRS rules regarding precious metals IRAs, including restrictions on the types of metals allowed and storage requirements.
  • Custodian and Storage Fees: Be aware of any fees associated with the IRA custodian and the storage depository, as these can impact the overall returns on your investment.

Please note: It’s advisable to consult with a financial advisor or tax professional to fully understand the implications of investing in a Precious Metals IRA and to ensure it aligns with your individual retirement goals.

Nashville Coin Gallery offers a comprehensive selection of products catering to both collectors and investors. Their inventory includes:

Gold Products

Gold Coins: Featuring items such as American Eagle Gold Coins and Saint-Gaudens Double Eagles.

Gold Bars and Rounds: Available in various sizes to accommodate different investment scales.

Silver Products

Silver Coins: Including American Silver Eagles, Morgan Silver Dollars, and other collectible coins.

Silver Bullion: Offering bars and rounds for those interested in investing in silver.

Platinum and Palladium Products

Platinum Coins and Bullion: Such as the American Platinum Eagle, known for its purity and design.

Palladium Products: Providing options for those looking to diversify their portfolios with this rarer metal.

Numismatic Coins

A diverse range of rare and collectible coins for enthusiasts and serious collectors.

Precious Metals IRAs

Services that allow individuals to include gold, silver, platinum, and palladium in their retirement portfolios.

Nashville Coin Gallery, established in 2002, is a reputable dealer specializing in rare coins, precious metals bullion products, and paper money. They are known for offering competitive pricing and fair transactions to both buyers and sellers.

Pricing Structure

  • Competitive Pricing: Nashville Coin Gallery operates on low margins, allowing them to offer exceptional prices whether you’re buying or selling. They utilize an extensive network of buying and selling channels to ensure fair market value for their clients.
  • Spot Prices: They provide up-to-date spot prices for precious metals on their website, ensuring transparency and helping customers make informed decisions.

Fees

  • Sales Tax: As of May 27, 2022, Tennessee has removed sales tax from certain sales of gold, silver, platinum, and palladium coins and bullion products. This exemption applies to items sold for investment purposes, potentially reducing the overall cost for buyers.
  • IRA Services: While Nashville Coin Gallery offers Precious Metals Individual Retirement Accounts (IRAs), specific information regarding fees associated with setting up and maintaining these accounts is limited. It’s advisable to consult directly with them or with a financial advisor to obtain detailed information about any custodial or administrative fees involved.

Customer Feedback

Customers have praised Nashville Coin Gallery for their fair pricing and transparency. Reviews highlight the knowledgeable staff and the competitive offers made for both purchasing and selling precious metals and coins. 

Additional Considerations

  • Market Fluctuations: Prices for precious metals can fluctuate due to market conditions. Nashville Coin Gallery strives to provide precise spot prices; however, during times of market volatility, prices may not be to-the-minute accurate. 

Nashville Coin Gallery, established in 2002, has garnered a strong reputation in the numismatic and precious metals community. Here’s an overview of their ratings and customer feedback across various platforms:

Better Business Bureau (BBB)

  • Rating: A+
  • Customer Reviews: The gallery has received mixed feedback on BBB’s platform. One review from June 2023 expressed dissatisfaction, stating, “I think this man should be jailed for robbing people.” It’s important to note that customer reviews are not used in the calculation of BBB ratings.

Birdeye

  • Rating: 5.0 out of 5, based on 616 reviews
  • Customer Feedback: Clients have praised the gallery for its professionalism, fairness, and knowledgeable staff. One reviewer mentioned, “The best in the business. Pete is all class and very fair.” Another noted, “Top notch review. 5 Stars Plus! Impressed with Nashville Coin and Pete Dodge.”

Overall, Nashville Coin Gallery maintains a strong reputation, with high ratings and positive feedback across multiple platforms. While the majority of reviews commend their professionalism, fairness, and customer service, it’s advisable for potential clients to consider all feedback and conduct thorough research before engaging in transactions.

They had a great experience there. Pete had been very quick in his email responses. Their appointment had been friendly and efficient. He had a strong understanding of his subject. The prices offered had been well above other quotes that had been received locally. The whole process had been quick and simple, a rarity in life at that time.

She had the pleasure of meeting with Pete, and like everyone else’s experience, he was charismatic and very personable. It had been a learning experience for him to gain knowledge about precious metals and the process of buying and selling. They had a great first-time experience and decided they would come back in the future.

The first time she met Pete had been at his other location in 2011. She had been very impressed with him then. He was very nice, kind, and knowledgeable. She walked in the day before, and he recognized her name from 13 years prior. That was impressive! He had recently inherited some coins from his mother. He immediately knew who he was going to see. He had coins, silver, and some silver flatware. Pete had his other employees work on those tasks while he examined the coins. He had asked her to guess what the total she would be getting was. He had no idea. She provided him with a number and expressed that she would be content with that. To their surprise, it had been three times that. It was needless to say that he was ecstatic. They would not hesitate to recommend Pete to anyone.

They visited the Nashville Coin Gallery the previous week to sell some gold coins, having known almost nothing about precious metals. They had been somewhat apprehensive due to that fact. However, the owner, Pete Dodge, set their minds at ease and answered all of their questions patiently and knowledgeably. They received great value for their sale and left knowing they would return in the future.

Pete had been an absolute pleasure to work with. They inherited a collection of coins and were completely in the dark about their value. Pete had expertly guided them through the process, making it incredibly smooth. Their offer far exceeded the initial appraisal, which was a pleasant surprise. They wholeheartedly recommended Pete for his knowledge and professionalism.

The relative scarcity of complaints about Nashville Coin Gallery is likely due to several factors that contribute to their positive reputation and customer satisfaction:

Exceptional Customer Service

  • Personalized Attention: Nashville Coin Gallery operates by appointment only, allowing them to focus on each client individually. This ensures that customers receive dedicated service tailored to their needs, minimizing dissatisfaction.
  • Educational Approach: The gallery emphasizes educating clients about the numismatic and precious metals market, which fosters trust and confidence in their services.

Transparency in Transactions

  • Fair Pricing: Nashville Coin Gallery is known for offering competitive prices for both buying and selling precious metals and coins. They maintain transparency by providing current spot prices and ensuring fair market value in transactions.
  • Clear Communication: The team openly discusses the value of items, market trends, and transaction processes with clients, reducing the likelihood of misunderstandings.

Professional and Knowledgeable Staff

  • Expertise: Staff members, including founder Pete Dodge, bring years of experience and professionalism to the business. Their expertise reassures customers and creates a positive impression.
  • Training: Employees are trained to provide accurate appraisals, reliable advice, and courteous service, which enhances client satisfaction.

High-Quality Product Offering

  • Wide Selection: Nashville Coin Gallery offers a broad range of products, from rare coins to precious metals, catering to a diverse clientele.
  • Authenticity Guarantee: They ensure all products are authentic, which builds trust among buyers and sellers.

Positive Reputation

  • Strong Reviews: High ratings on platforms like Birdeye, Bullion.Directory, and the Better Business Bureau (BBB) reinforce trust and attract satisfied customers.
  • Word of Mouth: Satisfied clients often recommend the gallery to others, reducing the pool of potential negative reviews.

Compliance and Ethics

  • Adherence to Regulations: Nashville Coin Gallery follows all applicable laws and regulations, including those related to Precious Metals IRAs, ensuring compliance and ethical practices.
  • Low Risk of Complaints: Ethical conduct minimizes the potential for disputes or regulatory issues.

Effective Handling of Issues

  • Proactive Resolution: If issues arise, Nashville Coin Gallery likely addresses them promptly and effectively, preventing customers from escalating problems to public complaints.
  • Commitment to Satisfaction: Their focus on ensuring positive outcomes for clients reduces the likelihood of dissatisfaction.

Selective Clientele

By Appointment Only: This model attracts serious buyers and sellers, filtering out casual inquiries or individuals who may be less familiar with the industry. This approach creates a professional environment with fewer opportunities for conflict.

No.

Based on our research, we didn’t find any lawsuits involving this company.

Certainly, they put a lot of emphasis on resolving any possible disputes amicably and efficiently.

Yes.

They are a legit company with significant experience in numismatics.

If you’re ever curious about the legitimacy of any gold dealer, just keep these tips in mind:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

Overall, Nashville Coin Gallery stands out as an amazing rare coins dealer.

Have you had any experience with them?

Let us know in the comments below! We’d love to hear from you. 

Nashville Coin Gallery Reviews: Fees, Complaints, Products, and More 
Nashville Coin Gallery Reviews: Fees, Complaints, Products, and More 

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