GoldSilver.com, founded in 2005 by renowned precious metals expert Mike Maloney, is a leading platform for individuals interested in learning about, purchasing, and storing gold and silver. Over the years, the company has grown from providing educational tools about investing in precious metals to becoming one of the most trusted sources for buying, selling, and securely storing these valuable assets.
In addition to its vast product selection, GoldSilver.com distinguishes itself by offering educational resources, drawing on the knowledge and experience of Mike Maloney and his team, including professionals like Jeff Clark and Alan Hibbard. The company’s mission is clear: to help people make informed investment decisions and safeguard their wealth through precious metals.
This article will provide an in-depth exploration of GoldSilver.com’s founder, the team, the products offered, the services provided, and how the company continues to educate and support its customers.
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About GoldSilver.com
Mike Maloney is not just the founder of GoldSilver.com; he is a best-selling author, speaker, and educator in the field of precious metals. Maloney is widely recognized for his educational series, Hidden Secrets of Money, which delves into the history of money and the impending shifts in the global financial system. His Guide to Investing in Gold and Silver, a best-selling book, has helped countless individuals understand the importance of precious metals as part of their investment portfolio.
Maloney’s educational contributions go beyond just books and videos. His extensive travels to places like Silicon Valley and Rome have enabled him to share insights into the global economy, making complex financial topics accessible to the everyday investor.
The Great Gold & Silver Rush of the 21st Century
In his work, The Great Gold & Silver Rush of the 21st Century, Maloney predicts a looming financial crisis that will significantly impact the global economy. He believes that this crisis will bring about fundamental changes to the world’s monetary systems, emphasizing the importance of investing in precious metals to protect and grow wealth during such turbulent times.
The Modern Ancients Collection
One of Mike Maloney’s notable contributions is his creation of the Modern Ancients collection, a unique set of silver coins designed to resemble ancient currency. These coins celebrate historical civilizations and are available in various sizes, appealing to both collectors and investors.
The GoldSilver.com Team
GoldSilver.com’s success can be attributed not only to Mike Maloney’s leadership but also to a team of experienced professionals who share his passion for precious metals investing.
Jeff Clark
Jeff Clark, a senior precious metals analyst, brings a wealth of experience and knowledge to GoldSilver.com. He works alongside Maloney to ensure that the company offers top-notch products and services while educating customers on the best investment strategies.
Alan Hibbard
Alan Hibbard’s journey into precious metals investing began in 2007. Despite completing his MBA in Finance, Hibbard found that traditional educational institutions did not answer all his questions about money and its real-world impact. His discovery of Mike Maloney’s Hidden Secrets of Money series transformed his understanding of economics, particularly the Austrian school of thought. In 2019, Hibbard joined forces with Maloney, contributing to research and the creation of educational materials, including charts for Maloney’s second best-selling book.
Products Offered by GoldSilver.com
GoldSilver.com offers a wide range of products for both novice and experienced investors. These include gold and silver coins, bars, and unique collectibles, catering to diverse investment needs and preferences.
Gold Products
GoldSilver.com provides a variety of gold products that suit investors of all levels. One popular offering is InstaVault Gold, which allows investors to purchase fractional shares of gold bars stored in secure vaults. This is a great option for those who want to invest in gold but prefer not to store it themselves.
For those who prefer to hold physical gold, the company offers 1-ounce gold bars from reputable manufacturers like PAMP Suisse, Royal Canadian Mint, and Perth Mint. Prices for these bars start around $2,455.60, with larger options like 10-ounce and 1-kilo bars available for more substantial investments.
Silver Products
Silver is another significant focus for GoldSilver.com. The company offers products like InstaVault Silver, which allows investors to purchase silver in 1-troy-ounce increments. For those interested in larger investments, 100-ounce silver bars are also available.
Popular silver coins, such as the American Silver Eagle and Canadian Silver Maple Leaf, are among the bestsellers, with prices starting around $33.22 and $30.97, respectively. Other notable options include the South African Silver Krugerrand, Australian Silver Kangaroo, and the Silver Britannia Coins.
IRA-Eligible Precious Metals
GoldSilver.com caters to investors looking to include precious metals in their Retirement Accounts (IRAs). Specific gold and silver products meet the IRS’s criteria for IRA investments, ensuring that individuals can diversify their retirement portfolios with physical assets.
Gold for IRAs
GoldSilver.com offers a range of IRA-eligible gold products, such as 1-ounce gold bars and American Gold Eagle coins. These products are priced competitively, starting at approximately $2,455.70 for bars and $2,522.56 for coins. Smaller denominations, such as 1/10-ounce American Gold Eagles, are available for investors looking to make more modest contributions to their IRA.
Silver for IRAs
Similarly, several silver products qualify for IRA inclusion. Investors can choose from 1-ounce silver rounds, 100-ounce silver bars, and popular coins like the American Silver Eagle. These products offer a secure way to diversify retirement savings with a tangible asset that has historically held its value during economic downturns.
Jewelry Offerings: AUVERE
GoldSilver.com has partnered with AUVERE, a luxury brand specializing in high-quality gold jewelry. AUVERE’s pieces are made from 22K and 24K gold, providing a level of purity rarely found in traditional jewelry. These pieces are not just aesthetically pleasing but also act as a form of wealth preservation, blending elegance with financial security.
Unlike many jewelry brands, AUVERE offers direct-to-consumer pricing, making their products more affordable compared to typical retail stores. Owning gold jewelry from AUVERE represents both good taste and a smart investment strategy.
Services Provided by GoldSilver.com
GoldSilver.com offers more than just a marketplace for purchasing precious metals. The company provides a range of services that cater to the diverse needs of investors, from storage solutions to educational programs.
Gold & Silver IRA Investing
One of the most popular services offered by GoldSilver.com is IRA investing in precious metals. This allows individuals to enjoy tax benefits while investing in physical gold and silver. GoldSilver.com recommends custodians such as Equity Trust, New Direction Trust Company, and Strata Trust Company to help manage these accounts.
The GoldSilver Insider Program
The GoldSilver Insider Program is a membership-based service that provides exclusive access to educational content, market insights, and investment strategies. After purchasing a certain amount of gold or silver (500 ounces of silver or 10 ounces of gold), customers qualify to become Insiders.
Insiders receive direct communication from Mike Maloney, who shares his personal investment decisions and insights into the gold and silver markets. This program is a valuable resource for investors looking to stay informed and make smarter investment choices.
Vault Storage Services
For investors who prefer not to store their gold and silver at home, GoldSilver.com offers secure vault storage through partners like Brinks and the International Depository Service (IDS). These vaults are located in the U.S. and internationally, and customers can buy, sell, or retrieve their metals at any time.
Storage fees are low, typically around 0.06% of the metal’s value per month, and the assets are fully insured and regularly audited for security.
Sell to Us Service
GoldSilver.com provides an easy and transparent way for customers to sell their precious metals back to the company. The process is straightforward, requiring customers to log in, start a callback, receive approval, and ship their items securely. The service ensures a seamless experience for those looking to liquidate their investments.
Educational Resources
One of GoldSilver.com’s greatest strengths lies in its commitment to educating investors. The company offers a wealth of resources designed to help both novice and experienced investors make informed decisions about their precious metals purchases.
Gold & Silver Industry News
GoldSilver.com regularly updates its website with the latest news affecting the gold and silver markets. This section of the site covers important events, economic shifts, and trends that can influence the price of precious metals.
Investing Guide
The Investing Guide provides a comprehensive introduction to investing in precious metals. It covers topics like why gold and silver are valuable investments, how to get started, and the different strategies that can be employed to maximize returns.
Gold Price Chart
The Gold Price Chart is an invaluable tool for investors looking to track the price of gold over time. It allows users to view historical price data, making it easier to spot trends and make informed buying or selling decisions.
Hidden Secrets of Money
Mike Maloney’s Hidden Secrets of Money series is a cornerstone of GoldSilver.com’s educational offerings. The series explores the history of money, economic cycles, and why investing in gold and silver is a prudent financial strategy. The series aims to provide investors with a broader understanding of how the global financial system operates and how precious metals fit into that system.
GoldSilver.com Customer Support and App
GoldSilver.com takes pride in offering excellent customer support. Their website features a searchable help center where customers can quickly find answers to common questions. If additional assistance is needed, customers can easily submit requests for more personalized support. GoldSilver.com ensures that all inquiries are addressed, providing a high level of service to help customers make informed investment decisions.
The GoldSilver.com Mobile App
For investors who prefer to stay updated on the go, GoldSilver.com offers a mobile app available for both iPhone and Android users. The app allows users to track real-time gold and silver prices across seven different currencies and provides access to live price charts, making it easier for investors to monitor their assets.
In addition to price tracking, the app includes a Virtual Vault, enabling users to manage their precious metal investments easily. The app also gives users access to the latest news and educational content, including Mike Maloney’s Hidden Secrets of Money series, allowing them to stay informed and make timely investment decisions.
Shipping Policies
GoldSilver.com offers worldwide shipping, ensuring that customers from various regions can access their products. The company uses plain packaging to discreetly ship precious metals, ensuring both security and privacy.
For orders within the United States, free shipping is available on purchases over $499. Orders below this amount and shipments to storage vaults incur a $25 shipping fee. International shipping rates vary depending on the size, weight, and destination of the package, and all shipments are fully insured and tracked for added peace of mind.
One thing to keep in mind is that international customers are responsible for any customs duties or taxes that may apply once their orders reach their destination. To avoid these fees, customers can opt to store their metals in one of GoldSilver.com’s secure vaults.
Customer Reviews and Ratings of GoldSilver
GoldSilver.com has garnered mixed reviews across various review platforms, which provide a comprehensive insight into their customer satisfaction and service quality. Here’s a detailed analysis based on key review sites:
Better Business Bureau (BBB)
- Rating: F
- Details: GoldSilver.com is not BBB accredited and holds a F rating from the BBB. This rating indicates some issues with customer satisfaction and responsiveness. The presence of a low rating suggests that there have been some customer complaints that were not resolved to the satisfaction of the complainant or that the company has not engaged sufficiently with the BBB’s process .
Trustpilot
- Rating: 4.1 out of 5 stars
- Volume: Over 1,200 reviews
- Customer Feedback: The majority of reviews on Trustpilot are positive, with many customers praising the company for its reliable customer service and straightforward transaction processes. A 4.1-star rating indicates that most customers have had a satisfactory experience, though there are a few less favorable reviews that might point to specific areas needing improvement .
Yelp
- Rating: 1.5 out of 5 stars
- Volume: 4 reviews
- Insights: Yelp shows a significantly lower rating, which may reflect isolated incidents or specific customer grievances that aren’t as prevalent in broader feedback channels. The small number of reviews on Yelp also suggests that these ratings might not represent the full scope of customer experiences .
SiteJabber
- Rating: 3 out of 5 stars
- Volume: 5 reviews
- Analysis: SiteJabber presents a moderate rating. Similar to Yelp, the limited number of reviews may not fully capture the overall customer sentiment but does indicate a range of experiences .
Trustlink
- Rating: 5 out of 5 stars
- Volume: 3 reviews
- Commentary: While only based on a few reviews, a perfect score on Trustlink suggests those customers had excellent experiences, particularly highlighting effective service and satisfaction with the investment products offered .
Google Reviews
- Note: At the time of the last review, there were no recent ratings available on Google Reviews for GoldSilver.com .
Summary and Conclusion
The diverse range of ratings for GoldSilver.com across multiple platforms indicates varied customer experiences. High ratings on Trustpilot and Trustlink suggest that many customers are satisfied with their services and customer interactions. However, the lower ratings on BBB, Yelp, and SiteJabber highlight potential issues with customer service and responsiveness that could affect overall customer satisfaction.
Potential customers should consider these varied reviews as they may reflect different aspects of the company’s service, including customer support, product satisfaction, and the efficiency of transaction processes. As always, it’s advisable for customers to conduct thorough research and possibly reach out directly to the company with any specific questions or concerns before making investment decisions.
#1. We are really fortunate to have Sam as our customer success agent. Not only is she bright and kind, but she also keeps the customer’s best interests in mind. When it comes to my experience with her and Gold Silver, I simply do not have enough words. Thank you once again, Sam, for your assistance today.
#2. Having placed two orders within the span of two weeks, my recommendation is that you should not make any adjustments. Not a single thing went wrong.
#3. I know goldsilver did the best they could but the FedEx company is hard to deal with. They give you an eight-hour window that you have to stay and wait for them to make the delivery. If you go to the bathroom and miss them, it’s all over. I prefer to go to the FedEx office and pick up my goods. Thank you, Russell Zavala.
#4. My formal request to transfer my individual assets to my joint account was sent two weeks ago, and it has been two weeks since I sent it. I keep following up, but the issue has not been rectified. It shouldn’t take that much time at all.
#5. Two separate deliveries were made in response to the initial order. Smaller add-on items arrived first, and a signature was required for them. The original item was sent back to you, but the zip code was incorrect! Finally, it arrived without requiring a signature, didn’t it?
Is GoldSilver.com a Legitimate Company?
Despite the mixed reviews, GoldSilver.com remains one of the most reputable online bullion dealers. The company’s transparency in pricing, wide range of product offerings, and commitment to customer education make it a strong choice for those looking to invest in gold and silver.
GoldSilver.com was founded by Mike Maloney, a well-known expert in the precious metals space, and the company has built a solid reputation for helping individuals learn about and invest in gold and silver. The educational resources provided by the company, including Maloney’s Hidden Secrets of Money series, are highly regarded in the industry.
Moreover, GoldSilver.com’s commitment to offering secure vault storage and a buyback guarantee further establishes the company’s legitimacy. For those interested in adding gold and silver to their investment portfolio, GoldSilver.com provides a comprehensive platform with plenty of options.
Tip #1: Check Their Regulatory Compliance and Accreditation
Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).
Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).
It will help you check how credible they are.
Tip #2: Look into The Company’s Background
- Research the company’s history, including years in business and any name changes.
- Examine the Better Business Bureau (BBB) rating and accreditation status.
- Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.
Tip #3: Does the Company Offer Good Resources?
- Assess the clarity of information provided about fees, storage options, and buyback policies.
- Evaluate the quality and depth of educational resources offered to investors.
- Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.
Tip #4: What are Their Product Offerings and Pricing?
- Ensure the company offers IRS-approved precious metals for IRA investments.
- Compare pricing with other reputable dealers to ensure competitiveness.
- Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.
Tip #5: Confirm the Storage and Custodian Partnerships
Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.
You’ll need a certified third-party storage provider.
Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.
Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.
Keep in mind that storage providers charge extra for segregated storage.
Some popular custodians include Equity Trust and Goldstar Trust.
Red Flags to Watch For in Gold IRA Companies
- Promises of guaranteed returns or claims of “secret” investment strategies.
- Pressure to act immediately or make large investments without proper consideration.
- Lack of physical address or unclear company ownership structure.
- Unwillingness to provide detailed information about fees or policies in writing.
By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.
Conclusion
In conclusion, GoldSilver.com is a comprehensive platform for those interested in learning about and investing in precious metals. The company offers a wide selection of gold and silver products, including coins, bars, and collectible items. Additionally, their secure vault storage, educational resources, and buyback program make it a reliable option for both novice and experienced investors.
Ultimately, for those looking to diversify their portfolios with physical gold and silver, GoldSilver.com is a solid option. The company’s emphasis on education and its founder’s expertise in the field provide customers with the knowledge and confidence needed to make informed investment decisions. However, it’s essential to weigh the pros and cons carefully before making any significant investment decisions.
