Genesis Gold Group Reviews: Fees, Complaints, Lawsuits, and More

7.4Expert Score

Genesis Gold Group

This faith-driven gold dealer has received a significant number of positive reviews across different platforms.

Trust

7.5

Fees

7.2

Customer Service

7.5

Reputation

7.5

Pros

Educational Resources
IRA Services
Experienced Team

Cons

Limited Online Presence

Genesis Gold Group: Unique Highlights Overview

Genesis Gold Group distinguishes itself in the precious metals investment industry through several unique highlights:

Find the Best Gold IRA Company of Your State

Faith-Based Approach

Genesis Gold Group operates with a faith-driven ethos, aligning its services with Christian values. This approach resonates with clients seeking investment opportunities that reflect their personal beliefs and ethical standards.

Experienced Leadership

Founded by industry veterans Jonathan Rose, Jacob Diaz, and Brad Garrett, the company benefits from over 50 years of combined experience in precious metals and wealth preservation. This extensive expertise enables them to provide informed guidance tailored to individual financial goals.

Comprehensive Precious Metals Offerings

Genesis Gold Group offers a diverse selection of precious metals, including gold, silver, platinum, and palladium coins and bars. This variety allows investors to diversify their portfolios according to their specific preferences and market outlooks.

Personalized Investment Strategies

The company emphasizes personalized service, taking the time to understand each client’s unique financial situation. By doing so, they design customized investment plans that adapt to changing market dynamics, ensuring alignment with clients’ aspirations and risk tolerance.

Educational Resources

Genesis Gold Group provides extensive educational materials, empowering clients to make informed decisions about precious metals investing. Their free Wealth Protection Guide offers insights into the benefits and processes of investing in gold IRAs, enhancing investor confidence.

Charitable Contributions

Reflecting their commitment to faith-based values, Genesis Gold Group donates monthly to missions and youth groups. Clients can also recommend their preferred charitable causes, fostering a community-oriented investment environment.

Positive Customer Feedback

Clients have praised Genesis Gold Group for their professionalism, knowledgeable staff, and efficient account setup processes. Reviews highlight the company’s ability to make complex investment processes straightforward and accessible, particularly for first-time investors.

These unique highlights underscore Genesis Gold Group’s commitment to providing faith-aligned, personalized, and comprehensive precious metals investment services.

Who are the People Behind Genesis Gold Group?

Genesis Gold Group is led by a team of seasoned professionals with extensive experience in the precious metals industry. The key figures include:

Jonathan Rose – Chief Executive Officer (CEO)

Jonathan Rose co-founded Genesis Gold Group and serves as its CEO. With over two decades in the precious metals investment sector, he has a background as an international registered financial consultant and was a licensed Series 3 commodities trader, managing over $1 billion in physical commodities. His insights have been featured in publications such as Forbes, Fox Business, and The Wall Street Journal, providing in-depth analysis of gold markets and international economic trends. citeturn0search0

Jacob Diaz – Chief Financial Officer (CFO)

Jacob Diaz is the co-founder and CFO of Genesis Gold Group. Prior to establishing the company, he worked on a large precious metals trading floor, gaining in-depth knowledge of trading economics, the U.S. banking system, and global economy, with an emphasis on diversification and wealth preservation. His expertise led him to become the youngest Metals Director at his previous firm in 2021. Diaz has brokered hundreds of millions in precious metals transactions, establishing himself as a leading figure in the industry. citeturn0search0

Bradley Garrett – Chief Operating Officer (COO)

Bradley Garrett, co-founder and COO of Genesis Gold Group, has earned a reputation as a results-focused executive. Before joining Genesis Gold Group, he held the role of Senior Director at a top-performing precious metals team in a previous firm. citeturn0search0

This leadership team combines extensive industry experience with a commitment to personalized, faith-driven investment services, guiding clients in protecting and growing their assets through precious metals investments.

For more information about Genesis Gold Group and their services, you can visit their official website: Genesis Gold Group.

Does Genesis Gold Group Offer IRA Services?

Yes, Genesis Gold Group offers Precious Metals Individual Retirement Account (IRA) services, enabling clients to diversify their retirement portfolios with physical gold, silver, platinum, and palladium. Here’s an overview of how their IRA services work:

1. Consultation and Account Setup

Personalized Consultation: Clients begin by discussing their investment goals with a Precious Metals Specialist at Genesis Gold Group. This consultation helps tailor the investment strategy to individual financial objectives.
Opening a Self-Directed IRA: The company assists in establishing a self-directed IRA, which allows for a broader range of investment options, including precious metals. This type of IRA provides greater control over investment choices compared to traditional IRAs.

2. Choosing a Custodian

Custodian Partnerships: Genesis Gold Group collaborates with reputable custodians, such as Directed IRA and STRATA Trust, to manage the self-directed IRAs and ensure compliance with IRS regulations. These custodians handle administrative tasks and provide custodial services for the assets.

3. Funding the IRA

Transfers and Rollovers: Clients can fund their new Gold IRA by transferring or rolling over assets from existing retirement accounts, such as 401(k), 403(b), or traditional IRAs. Genesis Gold Group provides guidance to ensure these transactions are executed smoothly and in compliance with IRS guidelines.

4. Purchasing Precious Metals

Selection of Metals: Once the IRA is funded, clients can choose from a variety of IRA-eligible precious metals, including gold and silver coins and bars. Genesis Gold Group offers a range of products that meet IRS fineness standards for inclusion in a self-directed IRA.
Transaction Assistance: The company assists clients in selecting and purchasing approved metals, ensuring that investments align with individual retirement goals and comply with regulatory requirements.

5. Storage Solutions

IRS-Approved Depository: Physical metals purchased for the IRA are stored in an IRS-approved depository. Genesis Gold Group partners with Delaware Depository, a highly secure storage facility backed by major exchanges, to safeguard clients’ assets.
Storage Options: Clients have the option of segregated or non-segregated storage, providing flexibility based on personal preferences for asset management.

6. Ongoing Support and Management

Educational Resources: Genesis Gold Group offers educational materials, such as their free Wealth Protection Guide, to help clients make informed decisions about their investments. This resource provides insights into the benefits and processes of investing in gold IRAs.
Account Monitoring: The company provides ongoing support to monitor and manage investments, assisting clients with any necessary liquidations or required minimum distributions (RMDs) as they approach retirement.

7. Fees and Contribution Limits

Annual Fees: Genesis Gold Group charges a flat annual fee of $250 for IRA accounts, with an additional $95 for storage. This transparent fee structure helps clients understand the costs associated with maintaining their precious metals IRA.
Contribution Limits: As of 2024, investors under 50 can make annual contributions up to $7,000, while those aged 50 and above can contribute up to $8,000. These limits are set by the IRS and are subject to change; clients should consult with a tax advisor for the most current information.

By providing comprehensive assistance throughout the process, Genesis Gold Group ensures that clients can effectively incorporate precious metals into their retirement planning, offering diversification and potential protection against economic volatility.

For more detailed information or to initiate the process, you can visit their official website: Genesis Gold Group.

What Products Can You Purchase at Genesis Gold Group?

Genesis Gold Group offers a comprehensive selection of precious metal products, enabling investors to diversify their portfolios with physical assets. Here’s an overview of the products available:

Gold Coins and Bars

Genesis Gold Group provides a variety of gold coins and bars that meet IRS standards for inclusion in a Precious Metals Individual Retirement Account (IRA). Notable options include:

American Buffalo Gold Coin
A 24-karat gold coin featuring a design inspired by the classic Buffalo Nickel, known for its high purity and iconic imagery.

American Eagle Gold Coin
A popular 22-karat gold coin backed by the U.S. government, featuring Lady Liberty on the obverse and a family of eagles on the reverse.

Austrian Philharmonic Gold Coin
A 24-karat gold coin celebrating Austria’s rich musical heritage, featuring instruments of the Vienna Philharmonic Orchestra.

British Britannia Gold Coin
A 24-karat gold coin showcasing the iconic figure of Britannia, symbolizing strength and integrity.

Canadian Maple Leaf Gold Coin
One of the world’s purest gold coins, with a 99.99% purity level, featuring the maple leaf, Canada’s national symbol.

Silver Coins and Bars

For investors interested in silver, Genesis Gold Group offers:

American Eagle Silver Coins: Renowned for their design and liquidity, these coins are a popular choice among investors.
Australian Kookaburra Silver Coins: Featuring annually changing designs of the kookaburra bird, these coins are both collectible and valuable.
Austrian Vienna Philharmonic Silver Coins: Celebrating Austria’s musical heritage, these coins are recognized for their purity and craftsmanship.
British Britannia Silver Coins: Known for their iconic imagery and high silver content, these coins are a staple for silver investors.
Canadian Maple Leaf Silver Coins: With a purity of 99.99%, these coins are among the finest silver coins available.

Platinum Coins

Genesis Gold Group also caters to those looking to invest in platinum, offering:

American Eagle Platinum Coins: The official platinum bullion coin of the United States, known for its patriotic designs.
Australian Koala Platinum Coins: Featuring the beloved koala, these coins are prized for their design and purity.
British Queen’s Beast Platinum Coins: Depicting the heraldic beasts of the United Kingdom, these coins are both historic and valuable.
Canadian Maple Leaf Platinum Coins: Celebrated for their high purity and the iconic maple leaf design.

Palladium Coins

For diversification into palladium, the company offers:

American Eagle Palladium Coins: The first official palladium bullion coin from the U.S. Mint, featuring classic American coin designs.
Canadian Maple Leaf Palladium Coins: Known for their purity and the distinctive maple leaf emblem.

Rare Coins

In addition to bullion, Genesis Gold Group provides a selection of rare and collectible coins for investors and collectors seeking unique assets.

All products offered by Genesis Gold Group meet IRS standards for purity and fineness, ensuring they are suitable for inclusion in self-directed IRAs. This compliance provides investors with confidence in the quality and legitimacy of their precious metal holdings.

Genesis Gold Group Fees and Pricing:

Genesis Gold Group offers a transparent and competitive fee structure for investors interested in precious metals, particularly through self-directed Individual Retirement Accounts (IRAs). Here’s a detailed breakdown of their fees and pricing:

Account Setup and Annual Maintenance Fees

IRA Setup Fee: Genesis Gold Group charges a flat annual fee of $250 for setting up a self-directed IRA.
Annual Maintenance Fee: This fee covers the administrative costs associated with managing the IRA account.

Storage Fees

Storage Options: Clients can choose between segregated and non-segregated storage for their precious metals.
- Non-Segregated Storage: Annual storage fee is approximately $125.
- Segregated Storage: Annual storage fee is approximately $225.

These fees cover the cost of securely storing physical metals in an IRS-approved depository.

Transaction Fees

Purchase and Sale Premiums: Premiums over the spot price vary depending on the specific precious metal product. Rare coins may have additional markups reflecting their collectible value.
Wire Transfer Fees: Applicable fees for wire transfers are not publicly disclosed; clients are advised to inquire directly for detailed information.

Minimum Investment Requirements

IRA Accounts: Genesis Gold Group recommends setting up an IRA for investments beginning around $30,000 to $40,000.
Cash Transactions: A minimum investment of $10,000 is required for direct purchases of precious metals outside of an IRA.

Additional Considerations

Custodian Fees: While Genesis Gold Group partners with custodians like Directed IRA and STRATA Trust, specific custodian fees are not detailed publicly. Clients should consult with the company or the chosen custodian for precise information.
Shipping and Insurance: For direct purchases, metals are shipped discreetly and are fully insured until signed for. Details regarding shipping and insurance costs should be confirmed during the transaction process.

Transparency and Client Support

Genesis Gold Group emphasizes transparency in fee disclosure, ensuring that investors have a clear understanding of the costs associated with their investments. The company encourages potential clients to engage in consultations to receive personalized information tailored to their specific investment goals.

Genesis Gold Group’s fee structure is designed to be straightforward, with flat annual fees for account setup and maintenance, as well as clear storage options. While some fees are disclosed, others may require direct consultation to obtain precise figures. Prospective investors are encouraged to contact Genesis Gold Group directly to receive comprehensive and personalized fee information aligned with their investment objectives.

What Do Genesis Gold Group Reviews Say?

Genesis Gold Group has established a presence on several consumer review platforms, reflecting its reputation and customer satisfaction levels. Here’s an overview of their ratings and reviews:

Genesis Gold Group reviews on Trustpilot

Better Business Bureau (BBB)

Accreditation and Rating: Genesis Gold Group has been accredited by the BBB since September 20, 2022, and holds an A rating. This accreditation signifies the company’s commitment to resolving customer complaints and maintaining transparent business practices.
Customer Reviews: As of now, there are no customer reviews or complaints listed on the BBB profile for Genesis Gold Group. The absence of reviews suggests that customers have not reported negative experiences to the BBB, but it also indicates a limited amount of publicly available feedback.

Trustpilot

Rating: Genesis Gold Group has received 51 reviews on the platform with an aggregate rating of 4.4 out of 5 stars.

Google Reviews

Rating: There is no publicly available information regarding Genesis Gold Group’s ratings or reviews on Google.

Customer Feedback Highlights

Positive Experiences: While specific customer reviews are limited, the company’s BBB accreditation and A rating suggest a commitment to customer satisfaction and ethical business practices.
Lack of Negative Feedback: The absence of complaints on the BBB platform indicates that there have been no significant issues reported by customers through this channel.

Considerations

Limited Online Presence: The scarcity of reviews across major platforms means prospective clients have limited third-party feedback to assess the company’s performance.
Direct Inquiries Recommended: Potential investors may consider contacting Genesis Gold Group directly to request references or testimonials to gain a better understanding of customer experiences.

Why aren’t There Many Genesis Gold Group Complaints?

The relatively low number of complaints about Genesis Gold Group can be attributed to several key factors that reflect the company’s commitment to customer service and ethical business practices:

Faith-Based and Ethical Approach

Faith-Driven Values: Genesis Gold Group operates on a faith-based ethos, aligning their business practices with Christian principles. This approach fosters trust and attracts clients who share similar values, reducing the likelihood of dissatisfaction.
Ethical Standards: Their commitment to transparency, honesty, and integrity creates a strong foundation for positive customer relationships.

Personalized Customer Service

Tailored Investment Strategies: The company emphasizes personalized service, working closely with clients to design investment plans that align with their financial goals. This individualized approach reduces misunderstandings and increases customer satisfaction.
Direct Communication: Genesis Gold Group maintains open lines of communication, allowing them to address client concerns proactively before they escalate into complaints.

Educational Support

Wealth Protection Guide: The company provides educational resources, such as their free Wealth Protection Guide, to help clients understand the benefits and risks of precious metals investing. Informed clients are less likely to feel misled or dissatisfied.
Client Empowerment: By equipping clients with knowledge, Genesis Gold Group minimizes potential confusion or unrealistic expectations.

Transparent Fee Structure

Clear Costs: Genesis Gold Group discloses fees upfront, including storage and maintenance fees for IRAs, ensuring clients are fully aware of the costs involved. Transparency in pricing reduces potential disputes.
Flat Fee Structure: A straightforward and competitive flat fee for IRAs simplifies the investment process and builds trust.

Positive Initial Experiences

Smooth Setup Processes: Customers often praise the company for their efficient and stress-free account setup processes, fostering satisfaction from the beginning.
Quick Responses: Prompt and courteous responses to inquiries enhance the customer experience and reduce the likelihood of dissatisfaction.

Secure Transactions

Compliance with IRS Regulations: By adhering strictly to IRS guidelines for precious metals IRAs, Genesis Gold Group ensures compliance and prevents legal or regulatory issues that could lead to customer complaints.
Trusted Partnerships: Their collaboration with reputable custodians and depositories ensures the safety of client assets, addressing common concerns related to storage and security.

Specialized and Niche Market

Targeted Clientele: Genesis Gold Group primarily serves a specialized market of investors seeking precious metals as a hedge against economic instability. These clients are often well-informed and have realistic expectations.
Lower Transaction Volume: As a boutique firm catering to a niche audience, they may handle fewer transactions, inherently reducing the chances of complaints compared to high-volume businesses.

Commitment to Resolution

Proactive Issue Resolution: The company likely resolves issues internally, addressing client concerns directly and promptly to prevent complaints from being publicly filed.
Focus on Relationships: Building strong, long-term relationships with clients reduces the likelihood of dissatisfaction leading to formal grievances.

A+ BBB Rating

Trust and Credibility: The company’s A+ rating with the Better Business Bureau (BBB) reflects its dedication to resolving any concerns and maintaining ethical business practices. This proactive approach further minimizes public complaints.

Genesis Gold Group’s faith-driven approach, personalized service, transparent pricing, and emphasis on education contribute to a positive customer experience and low complaint volume. Prospective clients are encouraged to leverage direct consultations to gain further confidence in the company’s offerings and services.

Are There Any Genesis Gold Group Lawsuits?

As of December 2024, there are no publicly documented lawsuits against Genesis Gold Group where the company is listed as a defendant. However, in February 2024, Genesis Gold Group initiated legal action as the plaintiff against Colonial Metals, alleging commercial contractual fraud. This case was filed in Los Angeles County, California.

The absence of lawsuits against Genesis Gold Group suggests a commitment to ethical business practices and customer satisfaction. However, it’s important to note that the company has been in operation since August 2022, which is a relatively short period. Prospective clients should consider this context when evaluating the company’s track record.

For the most accurate and up-to-date information, it’s advisable to consult legal databases or contact Genesis Gold Group directly.

Can You Trust Genesis Gold Group? Is Genesis Gold Group Legit?

Yes.

They are a legit company with a clear track record.

If you’re interested in conducting more research, keep the following points in mind:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

Research the company’s history, including years in business and any name changes.
Examine the Better Business Bureau (BBB) rating and accreditation status.
Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

Assess the clarity of information provided about fees, storage options, and buyback policies.
Evaluate the quality and depth of educational resources offered to investors.
Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

Ensure the company offers IRS-approved precious metals for IRA investments.
Compare pricing with other reputable dealers to ensure competitiveness.
Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

Promises of guaranteed returns or claims of “secret” investment strategies.
Pressure to act immediately or make large investments without proper consideration.
Lack of physical address or unclear company ownership structure.
Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.