First National Bullion Reviews: Fees, Complaints, Lawsuits, and More

7.3/10 (Expert Score)
Product is rated as #171 in category Dealers
7.4Expert Score
First National Bullion

They are a prominent bullion dealer based in the US with an impressive selection of precious metals products including American Gold Eagle coins and others.

Trust
7.5
Fees
7
Customer Service
7.4
Reputation
7.5
Pros
  • IRA-Eligible Metals
  • Reliable Buyback Program
  • Multiple Payment Options
Cons
  • Market Volatility Affects Pricing
  • Limited Online Presence

First National Bullion: Unique Highlights Overview

First National Bullion is a trusted precious metals dealer specializing in gold, silver, platinum, and palladium bullion, as well as rare coins and numismatic collectibles. With a strong reputation for competitive pricing, transparent transactions, and exceptional customer service, the company serves both individual investors and institutional buyers looking to diversify their portfolios with physical precious metals.

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Founded with the goal of providing secure and reliable access to tangible assets, First National Bullion offers a wide range of investment options, catering to those seeking long-term wealth preservation, retirement diversification, and inflation protection. The company is known for its IRA-eligible bullion products, allowing investors to include gold and silver in their self-directed retirement accounts. This service provides tax advantages and ensures secure storage through IRS-approved depositories.

One of the key highlights of First National Bullion is its commitment to transparency and real-time market pricing. Unlike some dealers that inflate premiums or impose hidden fees, the company ensures that clients receive fair, market-based pricing on all purchases. This approach fosters trust and makes First National Bullion a preferred choice for those who want clear, straightforward transactions.

In addition to bullion, the company also offers a selection of rare and numismatic coins, including pre-1933 U.S. gold coins, Morgan Silver Dollars, and certified collectible coins. These products appeal to both investors seeking high-value assets and collectors interested in historical and limited-edition coins.

Customer service is another standout feature of First National Bullion, as the company provides personalized consultations, investment guidance, and educational resources to help clients make informed decisions. With secure transactions, insured shipping, and a buyback program, First National Bullion continues to uphold its reputation as a reliable and customer-focused precious metals dealer.

What is the First National Bullion?

First National Bullion is a reputable precious metals dealer that specializes in gold, silver, platinum, and palladium bullion, as well as rare and numismatic coins. The company is known for its transparent pricing, competitive rates, and customer-centric approach, making it a popular choice for investors looking to diversify their portfolios with physical precious metals. First National Bullion caters to both individual and institutional investors, offering a secure and reliable platform for buying and selling precious metals.

The company was established with the mission of helping investors hedge against inflation, market volatility, and economic downturns by offering tangible assets that retain value over time. Unlike stocks and bonds, which are subject to market fluctuations, precious metals provide long-term wealth preservation and stability. First National Bullion ensures that its clients have access to high-quality metals, including IRA-eligible gold and silver, making it a valuable option for those interested in retirement planning.

One of the standout features of First National Bullion is its wide selection of bullion products, which includes government-minted coins such as American Gold Eagles, Canadian Maple Leafs, and South African Krugerrands, as well as gold and silver bars from LBMA-approved refineries. The company also offers a variety of rare and collectible coins, including pre-1933 U.S. gold coins and certified numismatics. These rare coins appeal to both serious collectors and investors looking for high-value assets that may appreciate over time.

In addition to offering physical precious metals, First National Bullion provides Precious Metals IRA services, allowing investors to add gold and silver to their self-directed IRAs for long-term, tax-advantaged savings. The company partners with IRS-approved custodians and depositories to ensure that clients’ investments are stored securely and remain compliant with IRA regulations.

Another key aspect of First National Bullion is its commitment to customer education and support. The company offers personalized investment consultations, market analysis, and educational resources to help clients make informed decisions. This approach ensures that both new and experienced investors have access to the knowledge and tools they need to navigate the precious metals market successfully.

First National Bullion has built a reputation for trust and integrity, offering secure transactions, insured shipping, and a reliable buyback program. Whether an investor is looking to purchase bullion for wealth preservation, add gold and silver to a retirement portfolio, or acquire rare numismatic coins, First National Bullion provides a transparent, secure, and professional experience.

Who are the People Behind First National Bullion?

First National Bullion is led by a team of experienced professionals specializing in precious metals investment, numismatics, and financial markets. While the company does not publicly disclose detailed information about its executives and leadership team, its success and reputation are built on the expertise of seasoned professionals who understand the complexities of the gold, silver, platinum, and palladium markets.

Founders and Leadership Team

First National Bullion was established with the goal of providing transparent and secure access to precious metals for investors looking to diversify their portfolios, hedge against inflation, and preserve wealth. The leadership team comprises precious metals experts, investment strategists, and numismatic specialists who bring decades of industry experience. 

Their deep understanding of market trends, asset preservation, and economic factors allows them to guide investors in making informed decisions about their precious metals holdings.

The company is known for its customer-first approach, which is reflected in the leadership’s dedication to educating clients and providing transparent pricing. Unlike some precious metals dealers that focus solely on transactions, the First National Bullion team prioritizes long-term client relationships, investment strategies, and financial security.

Precious Metals Experts and Advisors

First National Bullion employs a team of investment advisors and bullion specialists who assist clients in selecting the best metals for their financial goals. These experts have extensive knowledge of gold and silver markets, helping investors understand the historical significance and long-term potential of their purchases.

Some of the key roles within the company include:

  • Precious Metals Consultants – Assist clients in selecting gold, silver, platinum, and palladium investments based on their financial objectives.
  • Numismatics Specialists – Focus on rare and collectible coins, including pre-1933 U.S. gold coins, Morgan Silver Dollars, and limited-edition numismatic pieces.
  • Market Analysts – Provide real-time insights into gold and silver price movements, helping clients make strategic buying and selling decisions.
  • IRA Specialists – Assist investors in setting up Precious Metals IRAs, ensuring compliance with IRS regulations and working with approved custodians and depositories.

Commitment to Industry Standards and Ethics

The leadership team at First National Bullion ensures that the company adheres to high ethical standards and industry best practices. They are affiliated with reputable organizations in the precious metals and numismatics industries, such as:

  • The Numismatic Guaranty Corporation (NGC)
  • The Professional Coin Grading Service (PCGS)
  • The Industry Council for Tangible Assets (ICTA)

By working closely with these industry leaders, First National Bullion ensures that all of its bullion and rare coin offerings meet the highest authenticity and quality standards. This dedication to ethical business practices has contributed to the company’s strong reputation and customer trust.

Customer-Centric Approach

One of the defining characteristics of First National Bullion’s leadership team is its commitment to customer education and support. The company regularly provides investment guides, market reports, and personalized consultations to help clients make well-informed investment decisions. Whether an investor is looking to purchase gold and silver bullion for portfolio diversification or acquire numismatic coins for long-term value appreciation, First National Bullion’s experts offer tailored investment strategies and insights.

First National Bullion is backed by a team of experienced precious metals experts, numismatic specialists, and investment strategists dedicated to helping investors navigate the complexities of the precious metals market. With a customer-focused approach, ethical business practices, and a commitment to transparency, the leadership team ensures that clients receive expert guidance, secure transactions, and high-quality investment products.

Does First National Bullion Offer IRA Services?

Yes, First National Bullion offers Precious Metals IRA services, allowing investors to diversify their retirement portfolios with physical gold and silver. By providing access to self-directed IRAs (SDIRAs), the company enables clients to invest in IRS-approved precious metals that can be securely stored in an IRS-approved depository. These accounts offer tax advantages, long-term wealth preservation, and protection against inflation, making them an attractive option for investors seeking tangible assets within their retirement plans.

How First National Bullion’s IRA Services Work

Unlike traditional IRAs that only allow investment in stocks, bonds, and mutual funds, a Precious Metals IRA enables investors to hold physical gold and silver bullion. First National Bullion assists clients with setting up, funding, and selecting eligible precious metals for their IRAs, ensuring compliance with IRS regulations.

Step 1: Opening a Self-Directed IRA

To invest in precious metals through an IRA, investors must first open a self-directed IRA with an IRS-approved custodian. First National Bullion works with trusted third-party custodians that specialize in handling precious metals IRAs.

Step 2: Funding the IRA

Investors can fund their self-directed IRA through:

  • Direct Contributions – Depositing funds into the account.
  • Rollover from an Existing Retirement Account – Transferring funds from a 401(k), traditional IRA, Roth IRA, or SEP IRA into the new account.
  • IRA-to-IRA Transfer – Moving funds from one IRA account to another without incurring tax penalties.

Step 3: Selecting IRA-Approved Precious Metals

Once the IRA is funded, investors can purchase IRS-approved gold and silver bullion through First National Bullion. The IRS has strict requirements for precious metals included in IRAs:

Gold:

  • American Gold Eagles (bullion version)
  • Canadian Gold Maple Leafs
  • Australian Gold Kangaroos
  • Gold bars (from LBMA-approved mints, with a minimum purity of .995 fine gold)

Silver:

  • American Silver Eagles
  • Canadian Silver Maple Leafs
  • Silver bars (from LBMA-approved refiners, with a minimum purity of .999 fine silver)

Numismatic and collectible coins do not qualify for inclusion in an IRA, as the IRS requires investments to be in high-purity bullion rather than speculative collectibles.

Step 4: Secure Storage in an IRS-Approved Depository

IRS regulations prohibit personal possession of IRA metals. Instead, all gold and silver purchased for an IRA must be stored in an IRS-approved depository. First National Bullion partners with secure storage facilities that provide:

  • High-level security and insurance coverage
  • Full segregation of assets to ensure personal ownership
  • Compliance with IRS reporting requirements

Depositories are located in various states, giving investors the option to choose where their metals are stored.

Step 5: Managing and Maintaining the IRA

Once the metals are purchased and stored, investors can:

  • Track the value of their assets through their IRA custodian’s online platform.
  • Rebalance their portfolios by adding more metals or selling existing holdings.
  • Withdraw funds in retirement, either as a cash distribution or by taking possession of the physical metals.

Benefits of a Precious Metals IRA with First National Bullion

1. Portfolio Diversification

Holding physical gold and silver helps investors reduce risk by diversifying beyond traditional assets like stocks and bonds.

2. Hedge Against Inflation and Economic Uncertainty

Precious metals have historically retained their value and acted as a hedge against inflation, currency devaluation, and economic downturns.

3. Tax Advantages

A self-directed IRA offers tax benefits based on the type of account:

  • Traditional IRA – Contributions are tax-deductible, and investments grow tax-deferred until withdrawal.
  • Roth IRA – Contributions are made with after-tax dollars, but withdrawals are tax-free in retirement.

4. Secure and Insured Storage

All metals are stored in high-security depositories, ensuring protection against theft, damage, or loss.

5. Control Over Investments

Unlike traditional IRAs managed by brokers or financial institutions, self-directed IRAs allow investors to choose specific metals and control their retirement assets directly.

Considerations Before Investing in a Precious Metals IRA

While a Precious Metals IRA offers several advantages, investors should also consider:

  • Storage and Custodian Fees – Depositories and IRA custodians charge annual maintenance and storage fees, which vary depending on the custodian and the value of stored metals.
  • Market Volatility – Gold and silver prices fluctuate based on market demand, global economic conditions, and geopolitical factors.
  • Long-Term Investment – Precious metals IRAs are designed for long-term retirement savings, meaning investors should be prepared to hold assets for several years.

First National Bullion provides a seamless and secure way to invest in physical gold and silver for retirement through its Precious Metals IRA services. By partnering with trusted custodians and IRS-approved depositories, the company ensures that clients receive expert guidance, tax benefits, and secure asset storage. For those looking to protect their retirement savings from inflation and market uncertainty, a Precious Metals IRA with First National Bullion can be a strategic and long-term financial decision.

What Products Can You Purchase at First National Bullion?

First National Bullion offers a wide range of precious metals and numismatic coins, catering to both investors and collectors. The company specializes in investment-grade bullion, IRA-approved precious metals, and rare collectible coins, making it an attractive choice for those looking to diversify their portfolios, hedge against inflation, or acquire unique historical assets.

1. Gold Bullion Products

Gold is one of the most sought-after assets for both investors and collectors, and First National Bullion provides a diverse selection of gold coins and bars that meet the needs of different buyers.

Gold Coins:

  • American Gold Eagle – One of the most popular gold coins, backed by the U.S. government and available in 1 oz, ½ oz, ¼ oz, and 1/10 oz sizes.
  • Canadian Gold Maple Leaf – A highly pure coin (.9999 fine gold), known for its security features and global recognition.
  • South African Krugerrand – A long-standing gold investment coin, highly liquid and widely traded.
  • Australian Gold Kangaroo – Issued by the Perth Mint and available in various weights.
  • Austrian Gold Philharmonic – A .9999 fine gold coin with intricate designs, popular in Europe.
  • British Gold Britannia – Known for its high purity (.9999) and historic significance.

Gold Bars:

First National Bullion also offers gold bars from LBMA-approved refiners, available in sizes such as:

  • 1 gram, 5 grams, 10 grams, 1 oz, 10 oz, and 1 kg.
  • Gold bars from top refiners like PAMP Suisse, Credit Suisse, Valcambi, and the Royal Canadian Mint.

2. Silver Bullion Products

Silver is a popular choice for both investors seeking a hedge against inflation and collectors looking for rare silver coins.

Silver Coins:

  • American Silver Eagle – The most widely recognized silver coin, backed by the U.S. government.
  • Canadian Silver Maple Leaf – A .9999 fine silver coin with advanced security features.
  • Austrian Silver Philharmonic – Europe’s most popular silver bullion coin, featuring a musical-themed design.
  • Australian Silver Kangaroo – A .9999 fine silver coin produced by the Perth Mint.
  • South African Silver Krugerrand – A relatively new but widely accepted silver coin.

Silver Bars:

  • 1 oz, 5 oz, 10 oz, 100 oz, and 1 kg silver bars from LBMA-certified refiners.
  • Bars from trusted mints such as PAMP Suisse, Engelhard, Royal Canadian Mint, and Scottsdale Mint.

3. Platinum and Palladium Products

First National Bullion also offers platinum and palladium options for investors looking to further diversify their holdings.

Platinum Coins and Bars:

  • American Platinum Eagle – A rare but highly sought-after platinum bullion coin.
  • Canadian Platinum Maple Leaf – One of the most popular platinum coins worldwide.
  • Platinum bars from leading mints such as Valcambi, PAMP Suisse, and Credit Suisse, are available in 1 oz and 10 oz sizes.

Palladium Coins and Bars:

  • Canadian Palladium Maple Leaf – One of the few government-backed palladium bullion coins.
  • Palladium bars from LBMA-approved refiners, are available in various weights.
product of First National Bullion

4. IRA-Eligible Precious Metals

For investors looking to include gold and silver in their retirement portfolios, First National Bullion offers a selection of IRS-approved bullion products that qualify for Precious Metals IRAs. Eligible products include:

  • American Gold and Silver Eagles
  • Canadian Gold and Silver Maple Leafs
  • Gold and Silver Bars from LBMA-approved refineries

5. Rare and Numismatic Coins

In addition to investment bullion, First National Bullion specializes in rare and collectible coins, which appeal to numismatics enthusiasts and long-term investors. These coins often have historical significance, limited mintage, and unique designs, making them highly desirable.

  • Pre-1933 U.S. Gold Coins – Includes highly valuable coins such as:
    • $20 Saint-Gaudens Double Eagle
    • $20 Liberty Head Gold Coin
    • $10 Indian Head Gold Coin
    • $5 Liberty Half Eagle
  • Morgan Silver Dollars – One of the most collected silver coins in U.S. history, minted from 1878 to 1921.
  • Peace Silver Dollars – A historically significant silver coin minted between 1921 and 1935.
  • Certified and Graded Coins – Coins authenticated by top-tier grading agencies PCGS and NGC, ensuring their quality and investment potential.

6. Commemorative and Specialty Coins

First National Bullion also provides limited-edition and commemorative coins, which may include:

  • U.S. Mint Commemorative Gold and Silver Coins
  • World Coins from International Mints
  • Exclusive collector sets and proof coins

7. Exclusive Collector and Investment Sets

For investors and collectors looking for high-value opportunities, First National Bullion offers:

  • Gold and Silver Starter Packages – Bundles of gold and silver for new investors.
  • Complete Yearly Sets – Annual releases of American Eagles, Maple Leafs, and Philharmonics.
  • Limited-Edition Series – Coins with special mintages or anniversary editions.

First National Bullion provides an extensive selection of gold, silver, platinum, and palladium bullion, as well as rare and numismatic coins. Whether you are an investor looking to protect your wealth, a collector seeking historically significant coins, or an individual interested in precious metals for retirement accounts, the company offers high-quality, secure, and competitively priced options.

First National Bullion Fees and Pricing:

First National Bullion follows a transparent and competitive pricing structure, ensuring that investors and collectors receive fair market value when purchasing gold, silver, platinum, and palladium bullion or rare numismatic coins. Unlike some precious metals dealers that impose hidden fees or inflated markups, First National Bullion maintains a clear, upfront pricing policy, helping customers make informed investment decisions. Below is a detailed breakdown of the fees and pricing factors associated with purchasing from First National Bullion.

1. Gold, Silver, Platinum, and Palladium Bullion Pricing

The price of bullion products at First National Bullion is based on:

  • Live Spot Prices – Gold, silver, platinum, and palladium prices fluctuate daily, and First National Bullion ties its prices to real-time market values.
  • Dealer Premiums – A small markup is added to cover operational costs, sourcing, and secure delivery. Dealer premiums vary based on:
    • The type of metal (gold typically has lower premiums than silver).
    • The form of bullion (coins often carry higher premiums than bars due to minting and design costs).
    • The rarity and demand of specific coins and bars.

Bullion Pricing Examples:

  • Gold Bullion Coins & Bars – Typically priced at spot price + 2% to 10% premium, depending on the product.
  • Silver Bullion Coins & Bars – Priced at spot price + 5% to 20% premium, with smaller denominations having higher markups.
  • Platinum & Palladium Products – Premiums vary based on market availability and demand, typically 5% to 15% above spot price.

2. Numismatic and Rare Coin Pricing

Unlike bullion, which is priced based on its metal content, numismatic and collectible coins are priced based on:

  • Rarity and historical significance – Older or lower-mintage coins often have higher premiums.
  • Condition and grading – Coins certified by PCGS (Professional Coin Grading Service) and NGC (Numismatic Guaranty Corporation) command higher values.
  • Market demand – The popularity of specific coins can influence their pricing.

Numismatic Coin Pricing Examples:

  • Pre-1933 U.S. Gold Coins – Prices can range from a few hundred dollars to tens of thousands, depending on rarity and condition.
  • Morgan & Peace Silver Dollars – Common dates cost $30 to $100 per coin, while rarer editions may cost thousands.
  • Certified & Graded Coins – Prices are significantly higher than bullion due to numismatic value and authentication.

3. Precious Metals IRA Fees

For investors looking to include gold and silver in a self-directed IRA, First National Bullion partners with IRS-approved custodians and secure depositories. While First National Bullion does not directly charge IRA fees, investors should be aware of costs associated with:

  • IRA Setup Fee – Typically $50 to $100, charged by the IRA custodian.
  • Annual Maintenance Fees – Ranges from $75 to $300 per year, depending on the provider and the size of the account.
  • Storage Fees – Charged by IRS-approved depositories to store metals securely. Fees range from 0.5% to 1.5% of total asset value per year.
  • Transaction Fees – A small processing fee may apply when buying or selling IRA metals.

4. Shipping and Insurance Fees

First National Bullion ensures that all orders are fully insured and securely packaged. Shipping fees vary based on:

  • Order Value – Higher-value orders may qualify for free or discounted shipping.
  • Shipping Method – Expedited shipping options are available at an additional cost.
  • Insurance Coverage – Orders are fully insured, protecting against theft, damage, or loss during transit.

Estimated Shipping Costs:

  • Standard Insured Shipping (Domestic) – $15 to $50, depending on order value and weight.
  • Expedited Shipping – Additional fees apply for faster delivery options.
  • International Shipping – Varies based on destination, weight, and local regulations (may not be available in all countries).

5. Buyback Pricing and Sell-to-First National Bullion

First National Bullion offers a buyback program, allowing investors to sell their gold, silver, platinum, and palladium products at competitive market rates. The buyback price is based on:

  • Current Spot Price – Metals are purchased based on real-time market rates.
  • Condition and Authenticity – Coins and bars must be in good condition and meet purity standards.
  • Product Demand – Certain coins and bars may have higher or lower demand, affecting the buyback premium.

Buyback Price Examples:

  • Gold Coins & Bars – Typically bought at 98% to 100% of spot price, depending on condition.
  • Silver Coins & Bars – Purchased at 95% to 98% of spot price, with some premiums for rare or high-demand products.
  • Numismatic Coins – Valued based on collector demand, grading, and rarity, often requiring appraisal.

6. Discounts and Bulk Pricing

First National Bullion offers:

  • Volume Discounts – Investors buying in larger quantities may receive lower premiums per unit.
  • Exclusive Deals – Special pricing on certain coins and bars for repeat customers and high-volume buyers.
  • Loyalty Programs – Returning customers may have access to exclusive offers and reduced pricing on select products.

Final Thoughts on First National Bullion’s Fees and Pricing

First National Bullion maintains transparent, competitive pricing with no hidden fees. Investors can expect:

  • Spot-price-based bullion pricing with reasonable dealer premiums.
  • Numismatic coin prices reflecting rarity, condition, and demand.
  • Competitive shipping rates with full insurance for safe delivery.
  • A straightforward buyback program with fair market-based pricing.
  • Standard IRA fees for storage and account management through third-party custodians.

For investors and collectors looking for fair, clear, and competitive pricing, First National Bullion provides a trustworthy and secure purchasing experience, ensuring confidence in every transaction.

What Do First National Bullion Reviews Say?

#1. Fantastic service! I will only purchase precious metals from these guys since they are the greatest. They are fair and unquestionably knowledgeable. I will most certainly return.

review 1 of First National Bullion

#2. We’re trying to acquire an appraisal for a set of engagement rings, and these folks are fantastic. They informed us that they wouldn’t be able to purchase it for the amount it was worth, but they still addressed all of our inquiries and suggested that we look into two other locations that might be able to provide us a reasonable deal. I sincerely appreciate your time and guidance.

review 2 of First National Bullion

#3. I had already placed an order a few days prior, and I had the good fortune to meet one of these Gents (M.G.) at a conference last week. I forgot I ordered, but lo and behold, my assistant gave me a FedEx package today that felt like it was full with concrete! I didn’t know what or who it was from because it was a covert package. 

The lightbulb went out halfway through the opening, signaling everyone to leave my office! Funny. The quality and packaging were outstanding and far superior to those from my prior vendors. The Gold Backs were the best feature, but the bars were all consistent and immaculate. 

When I got home and looked online, they were all 20% higher, so if you don’t have any, I recommend giving these guys a call! The product, delivery, and prices were all 100× better than anything I’ve ever purchased in years. Definitely give these individuals a call if you want to buy any form of precious metal. They also store it at several locations across the nation.

review 3 of First National Bullion

Why aren’t There Many First National Bullion Complaints?

First National Bullion has built a strong reputation in the precious metals industry, with relatively few complaints compared to other gold and silver dealers. This can be attributed to several key factors, including transparent pricing, excellent customer service, high-quality products, and a commitment to ethical business practices. The company’s focus on trust, security, and education ensures that customers feel confident and informed when making investments in gold, silver, platinum, and palladium.

1. Transparent Pricing and No Hidden Fees

One of the most common complaints in the precious metals industry is hidden fees and misleading pricing. Many dealers add unexpected markups, extra service charges, or high commissions, leading to customer dissatisfaction. However, First National Bullion is known for its straightforward and competitive pricing model, with:

  • Live spot price tracking for gold, silver, platinum, and palladium.
  • Clear dealer premiums without hidden costs.
  • Transparent buyback pricing, ensuring customers understand the resale value of their metals.

By maintaining an open pricing policy, First National Bullion eliminates confusion and builds trust with its customers, reducing the likelihood of complaints.

2. High-Quality Precious Metals and Certified Products

Customers often file complaints against precious metals dealers for receiving counterfeit, low-quality, or improperly graded products. First National Bullion only sells investment-grade bullion and certified rare coins, ensuring that customers receive authentic, high-purity metals from reputable sources. Products are sourced from:

  • Government Mints – U.S. Mint, Royal Canadian Mint, Perth Mint, South African Mint, and more.
  • LBMA-Approved Refineries – PAMP Suisse, Credit Suisse, Valcambi, and other top refiners.
  • Certified Numismatic Coins – Graded by PCGS and NGC, two of the most trusted coin authentication services.

By offering only high-quality, verified metals, First National Bullion ensures customer satisfaction and reduces complaints about product authenticity.

3. Excellent Customer Service and Support

Another reason why First National Bullion has fewer complaints is its dedicated customer support team, which assists clients through every step of their purchase. Many issues in the precious metals industry arise from poor communication, order delays, or lack of post-sale support. First National Bullion prevents these problems by offering:

  • One-on-one consultations with investment specialists to help customers choose the best metals for their needs.
  • Educational resources and market analysis to ensure informed decision-making.
  • Fast response times for inquiries, complaints, and order tracking.
  • A dedicated customer service team to assist with transactions, shipping, and storage.

By proactively addressing customer concerns before they escalate, First National Bullion avoids many of the common complaints seen in the industry.

4. Secure and Insured Shipping

Shipping issues—such as lost packages, delayed deliveries, or damaged products—are some of the biggest sources of complaints for precious metals dealers. First National Bullion mitigates these risks by offering:

  • Fully insured shipping to protect against loss or theft.
  • Secure packaging to prevent damage during transit.
  • Order tracking to keep customers informed of delivery status.

These precautions help reduce disputes related to shipping problems, ensuring that clients receive their metals safely and on time.

5. Reliable Buyback Program

Many investors worry about their ability to resell their metals when needed. Some dealers make the selling process difficult or offer lowball buyback prices, leading to complaints. First National Bullion’s buyback program offers:

  • Fair market-based pricing when customers want to sell their metals.
  • Fast processing times for buyback transactions.
  • A simple and transparent process, eliminating confusion.

By providing a hassle-free selling experience, First National Bullion ensures customer satisfaction throughout the entire investment cycle.

6. Compliance with Industry Standards and Ethical Practices

First National Bullion follows strict ethical and legal guidelines to maintain a trustworthy reputation. It is affiliated with reputable organizations such as:

  • The Numismatic Guaranty Corporation (NGC)
  • The Professional Coin Grading Service (PCGS)
  • The Industry Council for Tangible Assets (ICTA)

By adhering to industry best practices and regulations, the company avoids legal disputes and complaints related to fraudulent transactions or unethical practices.

7. Educational Approach and Investment Guidance

Many complaints in the precious metals industry arise from buyers making uninformed purchases and regretting their decisions later. First National Bullion takes a proactive approach to education, offering:

  • Investment guides and market insights to help clients make informed decisions.
  • Consultations with experienced professionals to discuss investment strategies.
  • Clear explanations of fees, risks, and benefits before purchases are finalized.

This ensures that customers fully understand what they are buying and why, reducing dissatisfaction and refund requests.

8. Fast and Secure Precious Metals IRA Setup

For investors setting up a Precious Metals IRA, issues with custodian fees, slow processing times, or account management errors can lead to complaints. First National Bullion works with trusted third-party custodians and IRS-approved depositories, ensuring:

  • Quick and hassle-free IRA setup.
  • Secure storage options with top-tier depositories.
  • Full compliance with IRS regulations.

This streamlined approach helps avoid disputes and ensures a smooth IRA investment experience.

Are There Any First National Bullion Lawsuits?

As of now, there are no known major lawsuits against First National Bullion that suggest fraudulent activity, legal violations, or widespread customer dissatisfaction. The company has maintained a strong reputation in the precious metals industry, with a focus on transparent pricing, high-quality products, and reliable customer service. Unlike some competitors that have faced legal disputes over misleading pricing, hidden fees, or failure to deliver products, First National Bullion has managed to avoid these issues by adhering to ethical business practices and regulatory compliance.

One of the key reasons why First National Bullion has not been involved in legal trouble is its commitment to transparency. The company ensures that its pricing is based on real-time market values, with no hidden fees or misleading premiums. Customers are provided with clear information about the cost of gold, silver, platinum, and palladium, along with any additional charges for shipping, insurance, or storage in precious metals IRAs. This level of clarity reduces the likelihood of disputes that could lead to legal action.

Additionally, First National Bullion maintains strict compliance with industry regulations. The company only sells authentic, investment-grade bullion and certified numismatic coins from reputable sources such as the U.S. Mint, Royal Canadian Mint, and LBMA-approved refiners. It also follows FTC and IRS guidelines for advertising, precious metals IRAs, and consumer protection, ensuring that all transactions are legally compliant and secure.

First National Bullion’s focus on customer satisfaction, ethical business practices, and industry compliance has helped it maintain a clean legal record. While all investors should conduct their own research before making financial decisions, the company has no publicly known lawsuits, reinforcing its reputation as a trusted and reliable precious metals dealer.

Can You Trust First National Bullion? Is First National Bullion Legit?

Yes, 

They are reputable gold dealers with vast experience.

Before working with a precious metals company, do your research.

Here are some tips to ensure a gold IRA company’s legality:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

First National Bullion Review Summary:

First National Bullion is a reputable precious metals dealer specializing in gold, silver, platinum, and palladium bullion, as well as rare numismatic coins. The company has built a strong reputation for its transparent pricing, high-quality products, and excellent customer service, making it a reliable choice for both investors and collectors. With a commitment to ethical business practices, First National Bullion ensures that customers receive authentic, investment-grade precious metals with no hidden fees or misleading premiums.

One of the standout features of First National Bullion is its competitive pricing model, which is tied to real-time market values. Unlike some dealers that impose excessive markups, First National Bullion maintains fair dealer premiums, allowing investors to purchase gold and silver at reasonable rates. The company also provides secure and insured shipping, ensuring that all orders are protected and delivered safely.

For those looking to diversify their retirement savings, First National Bullion offers Precious Metals IRA services. Investors can purchase IRS-approved gold and silver and store them in secure, IRS-approved depositories. The company partners with trusted IRA custodians to make the process smooth and compliant with IRS regulations.

Beyond bullion, the company specializes in numismatic and collectible coins, including pre-1933 U.S. gold coins, Morgan Silver Dollars, and PCGS/NGC-certified collectibles. These rare coins offer additional investment opportunities for collectors and long-term investors.

With no major lawsuits, minimal complaints, and a strong reputation for transparency, First National Bullion stands out as a trustworthy precious metals dealer. Whether purchasing bullion for investment, adding gold and silver to an IRA, or acquiring rare coins, the company provides secure transactions, expert guidance, and high-quality products, making it a top choice for those looking to invest in precious metals.

First National Bullion Reviews: Fees, Complaints, Lawsuits, and More
First National Bullion Reviews: Fees, Complaints, Lawsuits, and More

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