First Gold Group Reviews: Legit or Not? (Our Honest Take) 

7.3/10 (Expert Score)
Product is rated as #102 in category Dealers
7.4Expert Score
First Gold Group

They are a relatively new gold IRA company but have some pretty unique and attractive offerings for investors.

Trust
7
Fees
7.9
Customer Service
7
Reputation
7.5
Pros
  • Educational Resources
  • IRA Services
  • Experienced Team
Cons
  • Limited Online Presence

First Gold Group: Unique Highlights Overview

First Gold Group is a prominent investment and precious metals firm specializing in gold assets, providing expert market insights and a range of services for both individual and institutional investors. 

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Unique Highlights of First Gold Group:

  1. ACCRUE Subscription Program: First Gold Group offers the ACCRUE Subscription Program, an innovative approach that allows investors to accumulate gold over time through regular, manageable payments. This program makes gold investment more accessible and affordable, enabling clients to build their precious metals portfolio systematically.
  2. Transparent Pricing with Real-Time Updates: The company provides real-time pricing on precious metals directly on their website, reminiscent of a stock market ticker. This feature ensures that investors have access to up-to-date market information, promoting transparency and informed decision-making.
  3. Educational Resources and Market Insights: First Gold Group is committed to educating its clients by offering a wealth of information on precious metals investment. Their website features detailed product information, investment guides, market news, and educational blogs, empowering investors to make informed choices.
  4. User-Friendly Online Store with Personalized Service: The company combines the convenience of an online store with personalized customer service. Clients can purchase precious metals directly through their website or engage with experienced representatives via phone, text, or online chat for tailored assistance.
  5. Commitment to Integrity and Customer-Centric Approach: Since its inception in February 2020, First Gold Group has emphasized integrity, transparency, and exceptional customer service. The company is known for advising clients against unfavorable investments, prioritizing long-term relationships over immediate gains. citeturn0search21
  6. Guaranteed Authenticity and Secure Transactions: All products offered by First Gold Group are guaranteed for authenticity, ensuring clients receive genuine precious metals. The company also emphasizes secure transactions, providing peace of mind to investors.
  7. Free Shipping on Qualifying Orders: To enhance customer satisfaction, First Gold Group offers free shipping on orders over $199, adding value to the investment experience. 

These unique highlights underscore First Gold Group’s dedication to making precious metals investment accessible, transparent, and customer-focused, catering to both novice and experienced investors.

Who are the People Behind First Gold Group?

The leadership team at First Gold Group comprises experienced professionals dedicated to delivering exceptional service and guidance to investors. 

While specific details about individual team members are not publicly disclosed, the company’s commitment to integrity, transparency, and customer-centric approaches is evident in their operations. 

They emphasize personalized service, allowing clients to purchase precious metals through their online store or by directly communicating with experienced representatives via phone, text, or online chat. citeturn0search6

First Gold Group’s extensive experience in the precious metals industry has provided them with a comprehensive understanding of quality service, striving to treat clients “like gold.” They recognize that acquiring precious metals is a personal and significant event for their clients, whether for portfolio diversification, hedging against inflation, economic uncertainty, wealth preservation, or the enjoyment of owning precious metals. 

Does First Gold Group Offer IRA Services?

Yes, First Gold Group offers services to assist clients in establishing self-directed Precious Metals Individual Retirement Accounts (IRAs), enabling the inclusion of physical gold, silver, and other precious metals in retirement portfolios. Here’s an overview of how their IRA services work:

Account Setup and Custodian Selection

  • Establishing a Self-Directed IRA: First Gold Group guides clients through the process of setting up a self-directed IRA, which allows for a broader range of investment options, including precious metals. They provide access to the necessary forms required to set up a new account.
  • Choosing a Custodian: While First Gold Group facilitates the acquisition of precious metals, clients are responsible for selecting a qualified custodian to manage the IRA and ensure compliance with IRS regulations. The company can provide recommendations but emphasizes the importance of clients conducting their own due diligence in choosing a custodian.

Funding the IRA

  • Contributions and Rollovers: Clients can fund their self-directed IRA through direct contributions, subject to annual limits, or by rolling over funds from existing retirement accounts such as 401(k)s or traditional IRAs. First Gold Group assists in coordinating these transactions to ensure a smooth transfer of funds.

Purchasing Precious Metals

  • Selection of Metals: Once the IRA is funded, clients can purchase a variety of IRA-eligible precious metals, including gold and silver coins and bars. First Gold Group offers a range of products that meet IRS fineness standards for inclusion in a self-directed IRA.
  • Transaction Assistance: The company provides guidance on selecting appropriate precious metals and facilitates the purchase process, ensuring that investments align with individual retirement goals.

Storage Solutions

  • IRS-Approved Depository: Physical metals purchased for the IRA must be stored in an IRS-approved depository. First Gold Group coordinates the transfer of metals to secure storage facilities, ensuring compliance with IRS requirements.
  • Secure Storage: The company emphasizes the importance of secure storage solutions to protect clients’ investments, working with reputable depositories that offer high levels of security.

Ongoing Account Management

  • Account Monitoring: Clients maintain control over their self-directed IRA and can make decisions regarding the management of their precious metals investments. First Gold Group provides ongoing support and resources to assist clients in making informed decisions.
  • Compliance and Reporting: The chosen custodian is responsible for ensuring that all IRS reporting and compliance requirements are met, including annual valuations and required minimum distributions (RMDs) when applicable.

Fees and Pricing

  • Transparent Pricing: First Gold Group is committed to transparency and does not engage in high-pressure sales tactics or hidden fees. They provide straightforward, honest service without misleading promotions.
  • Custodian and Storage Fees: While First Gold Group does not directly charge custodian or storage fees, clients should be aware that custodians and depositories may have their own fee structures. It’s important for clients to inquire about and understand these fees when selecting service providers.

Educational Resources

  • Investor’s Guide: First Gold Group offers a free Investor’s Guide to help clients understand the benefits and considerations of including precious metals in their retirement portfolios. This resource provides valuable insights into the process and advantages of investing in a Precious Metals IRA. 

What Products Can You Purchase at First Gold Group?

First Gold Group offers a diverse selection of precious metal products, catering to both investors and collectors. Their inventory includes:

Gold Products

  • Gold Bars: Available in various weights, including 10 grams, 50 grams, 100 grams, and 1 ounce, all with a purity of .9999 fine gold. These bars are sourced from reputable mints and are IRA-eligible, making them suitable for investment portfolios.
  • Gold Coins: First Gold Group offers a range of gold coins from renowned mints worldwide. While specific coin offerings may vary, they typically include popular options such as the American Gold Eagle, Canadian Gold Maple Leaf, and South African Krugerrand. These coins are recognized for their purity and liquidity in the market.

Silver Products

  • Silver Bars: Investors can choose from silver bars of varying sizes, all meeting high purity standards. These bars are ideal for those looking to diversify their precious metals holdings.
  • Silver Coins: The selection includes popular silver coins like the American Silver Eagle and Canadian Silver Maple Leaf, known for their .999 fine silver content and global recognition.

Platinum Products

  • Platinum Bars and Coins: For those interested in platinum, First Gold Group provides options that meet investment-grade standards, offering an additional avenue for portfolio diversification.

IRA-Eligible Products

Many of the gold, silver, and platinum products offered by First Gold Group are eligible for inclusion in a self-directed Individual Retirement Account (IRA). This allows investors to incorporate physical precious metals into their retirement planning, adhering to IRS purity requirements.

ACCRUE Subscription Program

First Gold Group’s ACCRUE Subscription Program enables investors to accumulate gold over time through regular, manageable payments, starting with as little as $25 per month. This program makes gold investment more accessible and allows for systematic portfolio building. 

Guaranteed Authenticity and Secure Transactions

All products from First Gold Group are guaranteed for authenticity, ensuring clients receive genuine precious metals. The company emphasizes secure transactions, providing peace of mind to investors.

First Gold Group Fees and Pricing:

First Gold Group is committed to transparency and integrity in its fee structure and pricing, ensuring clients have a clear understanding of costs associated with purchasing precious metals. Here’s a detailed overview:

Product Pricing

  • Transparent Pricing: Each product listed on First Gold Group’s website displays clear pricing, allowing investors to make informed decisions without hidden costs.
  • Real-Time Market Updates: The website features real-time spot prices for gold, silver, and platinum, enabling clients to monitor market fluctuations and time their purchases accordingly.

Shipping and Handling

  • Free Shipping: Orders over $199 qualify for free shipping, providing added value to clients. Given that many precious metal products exceed this amount, most purchases benefit from this offer.
  • Discreet and Secure Delivery: All shipments are packaged discreetly and insured, ensuring the safety and privacy of clients’ investments.

Payment Methods and Associated Fees

  • Accepted Payment Methods: First Gold Group accepts various payment methods, including bank wires, personal checks, and cashier’s checks.
  • Payment Processing: Orders must be paid within a specified timeframe to avoid cancellation and potential fees. For instance, payments are typically required within a certain number of business days, and checks may require up to seven business days to clear before shipping.

ACCRUE Subscription Program

  • Flexible Investment Options: The ACCRUE program allows clients to invest in gold with monthly payments as low as $25, making gold ownership accessible to a broader audience.
  • Fractional Ownership: Clients acquire fractional amounts of gold based on their monthly contributions and current market prices, accumulating ownership over time until a full coin is owned.

IRA Services

  • Self-Directed IRA Setup: While First Gold Group facilitates the acquisition of precious metals for IRAs, clients are responsible for selecting a qualified custodian to manage the IRA and ensure compliance with IRS regulations. The company can provide recommendations but emphasizes the importance of clients conducting their own due diligence in choosing a custodian.
  • Custodian and Storage Fees: Clients should be aware that custodians and depositories may have their own fee structures. It’s important for clients to inquire about and understand these fees when selecting service providers.

Taxes and Regulations

  • Sales Tax: Depending on the client’s location and the specific products purchased, sales tax may apply. Clients are advised to consult with tax professionals or refer to state regulations to understand any tax implications. 

Market Loss Policy

  • Order Cancellations: Cancelled orders may incur fees to cover market losses, emphasizing the importance of commitment once a purchase is initiated. Clients are encouraged to review the company’s market loss policy for detailed information. 

First Gold Group’s transparent pricing, flexible investment programs, and commitment to customer education make it a reputable choice for precious metals investment. Clients are encouraged to review all terms and conditions and consult with company representatives to fully understand any fees or charges associated with their investments.

What Do First Gold Group Reviews Say?

First Gold Group, established in 2020, is a relatively new entrant in the precious metals investment industry. Due to its recent inception, there is limited publicly available customer feedback across major review platforms. Here’s an overview of the current information:

Better Business Bureau (BBB)

  • Accreditation and Rating: As of now, First Gold Group is not accredited by the BBB, and there is no rating available. Additionally, there are no customer reviews or complaints filed on the BBB platform for this company. 

Customer Reviews on Other Platforms

  • Limited Online Presence: Given the company’s recent establishment, there is a scarcity of customer reviews on other major platforms such as Trustpilot, Yelp, or Google Reviews. This limited online presence makes it challenging to assess customer satisfaction and the company’s reputation through third-party feedback.

Company’s Commitment to Transparency and Integrity

  • Ethical Business Practices: Despite the lack of external reviews, First Gold Group emphasizes its commitment to transparency, integrity, and customer service quality. The company focuses on advising clients against unfavorable investments, prioritizing long-term relationships over immediate gains. 

Considerations for Potential Investors

  • Direct Communication: Prospective clients are encouraged to contact First Gold Group directly to inquire about their services, fee structures, and any other concerns. Engaging in direct communication can provide personalized insights and help build trust.
  • Due Diligence: It’s advisable for potential investors to conduct thorough due diligence, which may include seeking references, consulting financial advisors, and reviewing any available information to make informed decisions.

Why aren’t There Many First Gold Group Complaints?

The limited number of complaints about First Gold Group can be attributed to several factors that highlight their business practices and relatively new presence in the industry:

Newer Company with a Small Client Base

  • Established in 2020: First Gold Group is a relatively new entrant in the precious metals investment market. Its smaller and more focused client base means fewer overall transactions, reducing the likelihood of widespread complaints.
  • Limited Public Reviews: As a newer company, they may not yet have a significant volume of customer reviews or complaints filed on public platforms like the BBB or Trustpilot.

Commitment to Transparency

  • Clear Pricing and Policies: The company emphasizes transparency in pricing and services. By offering real-time market prices and upfront disclosure of fees, they reduce misunderstandings or dissatisfaction.
  • No High-Pressure Sales Tactics: First Gold Group has a reputation for advising against unfavorable investments, fostering trust and avoiding the aggressive practices that often lead to complaints in the industry.

Focused Customer Service

  • Personalized Assistance: First Gold Group provides tailored customer service, offering direct communication through phone, text, or chat. This hands-on approach allows them to address potential concerns quickly and effectively.
  • Investor Education: By offering detailed educational resources, such as investment guides and market insights, they empower clients to make informed decisions, reducing the potential for disputes.

Ethical Business Practices

  • Avoidance of Controversial Practices: The company explicitly avoids questionable practices like leveraging or “swapping” metals, which are common sources of complaints in the precious metals industry.
  • Guaranteed Authenticity: By ensuring that all products are authentic and meet industry standards, they minimize issues related to product quality or misrepresentation.

Smaller Volume of Transactions

  • Boutique-Style Operations: First Gold Group’s model emphasizes personalized service over high-volume transactions. This approach allows them to maintain high-quality interactions and focus on resolving issues proactively before they escalate.

Secure Transactions

  • Discreet and Insured Shipping: Ensuring secure and insured deliveries reduces customer concerns about lost or damaged shipments, which are common complaints in the precious metals industry.
  • IRA Compliance: Their adherence to IRS regulations for Precious Metals IRAs helps avoid regulatory or compliance-related grievances.

Positive Initial Experiences

  • New Clients: Early-stage companies often focus heavily on ensuring positive customer experiences to build a solid reputation. This proactive approach can significantly reduce the volume of complaints.

Minimal Public Exposure

  • Limited Online Presence: The company’s relative lack of reviews on platforms like Trustpilot or the BBB may mean that complaints, if any, are resolved directly with clients before becoming public.

Are There Any First Gold Group Lawsuits?

No.

We didn’t find any lawsuits involving FGG.

Considering they are a relatively new company, it makes sense why there aren’t many lawsuits involving them.

Can You Trust First Gold Group? Is First Gold Group Legit?

Yes.

They are a legit company with unique services to offer.

First Gold Group’s newer presence in the industry, combined with its commitment to transparency, ethical practices, and personalized service, contributes to the low volume of complaints. However, prospective clients are encouraged to conduct thorough research, ask direct questions, and consider references to ensure the company aligns with their investment goals.

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

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First Gold Group Review Summary:

Overall, First Gold Group seems like a decent choice for someone looking to invest in precious metals.

However, it’s always best to browse the market first to see other companies’ offers.

What are your thoughts on First Gold Group?

Let us know in the comments.

First Gold Group Reviews: Legit or Not? (Our Honest Take) 
First Gold Group Reviews: Legit or Not? (Our Honest Take) 

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