Augusta Precious Metals Reviews: Fees, Complaints, BBB, Lawsuit & More (2024)

Precious metals IRAs have gained significant popularity in the last twenty years, particularly due to the fluctuations in the economy. However, there is quite a bit of bureaucracy involved with these accounts. There are companies out there that aim to simplify the paperwork involved and assist individuals in acquiring precious metals.

Augusta Precious Metals stands out as a prominent name in the gold IRA industry. But are they truly worth the investment? What feedback do previous customers provide, and how do their policies stack up against those of their competitors? The key question is whether the services being provided are genuine.

We’ve outlined everything you need to be aware of before diving in.

What is Augusta Precious Metals?

Augusta Precious Metals is well-regarded as one of the top gold IRA companies in the United States. Along with earning numerous awards and recognitions, they have garnered positive reviews from hundreds of previous customers. Furthermore, there are no complaints lodged with the Better Business Bureau.

Instead of just aiming to sell you a large quantity of precious metals, Augusta Precious Metals focuses on building a lasting relationship with every client. They aspire to be your trusted gold dealer for many years to come. When the time arrives to take distributions from your IRA, they aim to assist you with the liquidation process.

Augusta is a family-run business, yet it’s substantial enough to address all your needs. Indeed, there are numerous departments filled with knowledgeable professionals. If your account representative is unsure about one of your inquiries, they can promptly reach out to a specialist for assistance.

Education is highly prioritized. You can find answers to any questions you might have, or you can utilize the online resources to educate yourself. Webinars are available that provide a deeper understanding of the precious metals industry.

They aim for each customer to feel genuinely assured in their buying decisions. That’s the reason there’s a significant focus on education. Every client ought to be informed enough to select what suits their needs best, even if they ultimately decide to go with another company.

Augusta Precious Metals has been around for ten years, established by its owner Isaac Nuriani back in 2012. The main office of the company is situated in Casper, Wyoming.

When you decide to invest, you’ll receive a dedicated account specialist to assist you. This individual will assist you personally with the necessary paperwork. The process is so efficient that setting up an IRA takes just a matter of minutes.

Who are the Individuals Involved with Augusta Precious Metals?

Isaac Nuriani founded Augusta Precious Metals and is currently serving as the Chief Executive Officer. He is connected with the Industry Council for Tangible Assets (ICTA) and Ethics.net.

Isaac earned a Bachelor’s degree in economics with distinction from the University of California, Los Angeles.

He currently acts as a mentor to professionals in the industry. According to employee reviews, Isaac Nuriani has garnered a remarkable approval rating of 97%.

Additionally, you will come across various reviews of Augusta Precious Metals, to which Isaac personally replies.

Augusta’s leadership is made up of many respected individuals who have expertise in various fields.

Other Distinguished Individuals at Augusta Precious Metals

Devlyn Steele, the Director of Education

Devlyn Steele has over thirty years of experience in financial services and economics. He has successfully overseen financial assets amounting to over $2 billion.

At Augusta, he serves as the Director of Education, offering essential advice to clients as they seek to enhance their understanding of retirement savings and investment strategies.

Furthermore, he is involved in the business analytics program at Harvard Business School.

Augusta describes Devlyn as one of the few experts who accurately predicted the financial crisis of 2008.

The trader in precious metals has successfully built a notable clientele through his webinars and conferences. This includes their brand representative and client, Joe Montana.

Devlyn is highly regarded by clients for his clear and direct way of explaining investment issues.

Howard Smith, Chief Financial Officer

Howard Smith serves as the Chief Financial Officer at Augusta Precious Metals. He has earned a Certified Public Accountant (CPA) designation and holds a degree in economics/finance from the University of Toronto.

Howard, similar to other members of Augusta’s management, possesses a wealth of industry knowledge gathered over many years, mainly through his experience in capital markets and the finance sector.

Howard Smith joined this gold IRA firm in 2018 and provides them with a unique approach to risk management.

He gained considerable knowledge in risk management through his experience with municipal and federal governments, along with various leading banks.

Howard’s primary responsibility at Augusta Precious Metals is to help clients understand and manage the various risks that can affect their retirement plans.

What are the Steps to Open an Augusta Gold IRA?

Joining Augusta is a straightforward process. Please adhere to the following steps:

Step #1: To start the signup process, you will need to register on their website.

Step #2: After that, the company will assign a customer success representative to you, and then you will take part in a tailored online conference with Mr. Steele, who is Augusta’s Director of Education.

The conference will improve your understanding of suitable investment choices and clear up any confusion.

Step #3: Next, you’ll want to carry out a legally binding transaction agreement, choose your preferred IRA custodian, and deposit funds into your account.

After you deposit funds into your IRA account, you simply select the specific precious metals you want to buy, and the company will safely store them in a designated depository.

By adhering to these three steps, you can set up your own Augusta Gold IRA account.

What Products You Can Buy at Augusta Precious Metals?

Augusta Precious Metals offers a range of products including bullion coins, bars, and rare coins.

In this section, I’ll share all the products provided by Augusta Precious Metals.

As the leading company in the field, Augusta Precious Metals offers an exceptional range of precious metal products.

The catalog features a range of products including gold, silver, platinum, and palladium, with coins and bars available in different designs and sizes.

Additionally, their knowledgeable team can help you decide which precious metals to include in your IRA.

Coins Eligible for an IRA

As a prominent figure in the gold IRA sector, Augusta Precious Metals offers an extensive range of IRA-eligible coins. There are several well-liked choices available:

  • American Eagle Proofs
  • American Eagles
  • Canadian Maple Leaf Gold Canadian Eagle
  • American Buffalo
  • Australian Striped Marlin

And a whole lot more.

High-Quality Silver Items

Augusta Precious Metals provides a variety of high-quality products. These mainly consist of limited edition coins like the Royal Canadian Mint Silver Soaring Eagle and the 2014 Royal Canadian Mint 1.5oz Silver Arctic Fox.

High-Quality Gold Offerings

Much like their selection of high-quality silver bullion, Augusta Precious Metals offers a diverse range of premium gold options.

Notable examples are the 2022 St Helena Gold Sovereign and the 2018 St. Helena .25oz Rose Crown Guinea.

Typical Silver Items

Their selection of standard silver items features bags of 90% silver with different face values, including $1000 and $500. They also provide silver bars in various weights.

Here, you will discover all the typical gold investment products available. These consist of:

  • The South African Gold Krugerrand (Various Weights, Year May Vary)
  • Gold Canadian Maple Leaf (Various Weights)
  • Gold American Eagle (Various Weights) And many more options available.

Augusta Precious Metals Fees:

The fee structure of APM is straightforward. For qualified clients, there are no fees for a period of up to 10 years. Make sure to talk to one of their IRA specialists to find out if you qualify for the zero-fee offer. Their account setup fee is a one-time cost of $50.

Their annual storage fee amounts to $100 each year. There are custodial fees as well, which could reach $100 annually, making the total yearly expense $200.

The minimum investment requirement set by the company is rather high, standing at $50,000.

Who are the Custodians and Storage Partners for Augusta Precious Metals’ IRA?

Augusta Precious Metals provides clients with the opportunity to safely store their precious metals in a vault that meets the requirements for Individual Retirement Account (IRA) purposes.

The storage options listed below are now available:

  • New Castle, Delaware
  • Wilmington, Delaware
  • Los Angeles, California

Springfield Gardens, New York Salt Lake City, Utah Jackson, Ohio

Augusta recommends using the Delaware Depository because it offers significant insurance coverage of up to $1 billion from London underwriters. The Delaware Depository has received approval for IRAs as well.

While Augusta Precious Metals doesn’t directly offer IRA custodianship, they do suggest a preferred custodian that they recommend. It’s Equity Trust, you know.

Equity Trust stands out as a leading self-directed IRA provider in the United States. With more than three decades of experience and a portfolio exceeding $25 billion in assets, their expertise stands out as unparalleled.

What Makes Augusta Precious Metals so Great?

The Dedicated Compliance Department

Augusta Precious Metals has a compliance department that ensures adherence to all company policies. It consists of two employees from the company, along with a chief administrator who is brought in from outside the organization. This ensures that customers can trust the compliance department to remain unbiased.

Augusta Precious Metals provides a range of services. Nonetheless, the primary emphasis of the company lies in precious metals IRAs. They offer gold and silver that meet IRS regulations, allowing you to hold it in a retirement account. They will assist you in establishing the self-directed IRA.

Since 1997, following the passage of the Taxpayer Relief Act, Americans have had the opportunity to include precious metals in a self-directed IRA. This increased the variety of assets that can be included in a retirement account. Precious metals serve as a reliable safeguard against inflation and the ups and downs of the stock market. Given the current economic instability, an increasing number of individuals are considering the option of opening this type of account.

Your representative will guide you through the necessary paperwork for this account. They will assist you in refining your choices for the finest selection of precious metals. To utilize the company’s services, you need to have at least $50,000 set aside in your retirement funds for investment.

After selecting your precious metals, they will be moved to your preferred storage facility at no cost to you. Your custodian will take care of them and store them securely in your vault. Your Augusta representative will handle communication with your custodian, ensuring you only need to deal with one person throughout this process.

Gold IRA Rollovers and Transfers:

If you have current 401(k) or IRA accounts, Augusta offers a smooth rollover process for clients. Moving your money from an old 401(k) to a new one is something many people do.

Generally, these processes involve a considerable amount of documentation. From our experience with Augusta Precious Metals, it’s evident that their clients greatly appreciate the company’s help with rollovers.

The company has certainly established a solid reputation for offering comprehensive support to its clients.

The Helpful Buyback Program


Augusta Precious Metals offers a simple and rewarding gold buyback program.

If your circumstances change and you decide to sell the gold items you purchased, you can take advantage of this program to swiftly turn that asset into cash.

Their buyback program guarantees that you get the best rates available for your gold products.

This program covers details on liquidation and Required Minimum Distribution. This feature is frequently absent from numerous gold IRA companies, which makes it an important option to take into account.

What is the Augusta Precious Metals Free Gold IRA Kit all about?
If you’re interested in Augusta Gold IRA and want to gather more information about the company, they provide a free gold IRA kit for you to check out.

Getting the free guide is an easy task that just requires you to share your name and a few other important details.

The guide offers important insights into physical gold IRAs, featuring a thorough breakdown of the process and the different kinds of precious metals that can be used in a gold IRA.

Endorsed by Joe Montana


Joe Montana serves as the Brand Ambassador for Augusta Precious Metals. The Hall of Famer is a client of the Gold IRA company as well.

Joe mentioned that he aimed to discover the finest precious metals firm in the United States and concluded his search with Augusta.

He points out that his dealings with Augusta were seamless due to their collaborative effort. A customer success agent was assigned to him, assisting him in navigating the five specialized departments of the IRA firm.

He also commended the company’s assistance with ongoing IRA distributions. He refers to it as a “lifetime precious metals company.”

A well-known athlete such as Joe would only lend his name to a company if he had confidence in its reputation.

Having Joe Montana as its endorser truly reflects Augusta’s professionalism and dedication to quality.

Reviews and Ratings of Augusta Precious Metals on Various Platforms

The Augusta Precious Metals page on the Better Business Bureau (BBB) highlights an impressive A+ rating, recognized as the pinnacle of success for businesses according to BBB criteria.

PlatformRatingNumber of Reviews
BBB (Better Business Bureau)A+103
Trustpilot4.0 / 583
Google Reviews4.9 / 5Over 320

Augusta Precious Metals reviews on Trustpilot

Additionally, they have received 103 customer reviews and hold an impressive rating of 4.96 out of 5 stars.

Trustlink features a comprehensive collection of reviews for Augusta Precious Metals, with a total exceeding 280. This figure is the most significant I’ve come across on any review platform.

Augusta has achieved an outstanding 5-star rating.

Customers express great satisfaction with the company’s outstanding customer service and dedication to transparency. The company has put in place an alert system on the page to quickly handle any client concerns or complaints.

Joe Montana has shared his thoughts on Augusta Precious Metals, mentioning that he is both a compensated brand ambassador and a pleased customer.

Augusta Precious Metals BBB rating

Business Consumer Alliance (BCA): At the moment, there are 94 reviews for Augusta Precious Metals listed on BCA.

The IRA company boasts a AAA rating, the highest accolade awarded by BCA. No complaints to report.

Numerous clients value the company’s dedication to supporting them every step of the way, providing reassurance and tranquility throughout the entire process.

Reviews of Augusta Precious Metals on ConsumerAffairs: ConsumerAffairs is a reputable review platform. APM has gathered 135 client reviews, with a significant number of them awarding the company a flawless 5 out of 5 rating.

Much like other platforms, most reviews here praise the company for its professionalism and the help offered by its customer support team.

Is Investing with Augusta Precious Metals a Wise Choice?
Absolutely.

Having looked into various reviews of Augusta Precious Metals online, it’s clear that they have built a solid reputation.

In the last ten years, the company has established itself as a recognized and respected entity in the highly competitive bullion industry. Augusta has proven to be a reliable source of excellent customer service throughout this period.

Additionally, the compliance department of the company operates independently from the firm.

It is essential for the company to prioritize the well-being of its clients and adhere to industry regulations without fail.

Customers have shown considerable satisfaction with the company’s exceptional customer support. I was genuinely impressed by how it showcases their expertise and understanding.

Additionally, Mr. Steele’s work has received praise from a variety of reviewers. He utilizes a range of resources to assist customers with any questions or concerns they might have, helping them to better understand their IRA.

Frequently Asked Questions on Augusta Precious Metals

How do customers generally rate Augusta Precious Metals?

Augusta Precious Metals receives overwhelmingly positive reviews from customers. The company has an impressive rating of 4.96 out of 5 on the Better Business Bureau (BBB) website. On Trustpilot, they maintain a 4-star rating based on 83 customer reviews.

What aspects of Augusta’s service do customers appreciate most?

Customers frequently praise Augusta for:

– Exceptional customer service

– Transparency in their operations

– Patience in answering questions and addressing concerns

– Helpfulness in navigating the metal IRA industry

Is Augusta Precious Metals a legitimate company?

Yes, Augusta Precious Metals is widely recognized as a 100% legitimate and reputable company in the precious metals industry. They have a proven track record and have earned the trust of numerous customers.

What industry recognitions has Augusta received?

Augusta Precious Metals has garnered several accolades, including:

– An A+ rating from the Better Business Bureau

– A clean record with no complaints on the BBB website

 Customer Support and Education

How do customers view Augusta’s educational resources?

Customers highly value Augusta’s commitment to education. The company is known for:

– Providing extensive educational materials

– Offering one-on-one web conferences

– Delivering ongoing support throughout the investment process

What do customers say about Augusta’s customer service?

Reviews consistently highlight Augusta’s outstanding customer service. Customers appreciate:

– The patience of representatives in answering questions

– The helpfulness of staff in guiding them through the metal IRA process

– The company’s dedication to addressing concerns promptly

Are customers satisfied with Augusta’s transparency regarding fees and pricing?

Yes, many reviews mention Augusta’s transparency as a key strength. Customers appreciate that the company is upfront about:

– Fees associated with setting up and maintaining a precious metals IRA

– Pricing of gold and silver products

– Potential risks and benefits of investing in precious metals

 Product Quality and Selection

What do customers say about Augusta’s products?

While specific product feedback is limited in the available reviews, customers generally express satisfaction with:

– The quality of precious metals offered

– The range of IRA-eligible gold and silver products available

 Overall Experience

Would customers recommend Augusta Precious Metals to others?

Based on the overwhelmingly positive reviews, many customers indicate they would recommend Augusta Precious Metals to others. Customers often cite:

– The company’s professionalism

– The ease of the investment process

– The quality of ongoing support and education

In conclusion, Augusta Precious Metals receives consistently high marks from customers across various review platforms. Their commitment to customer education, transparency, and excellent service appears to be the cornerstone of their positive reputation in the precious metals industry.

Augusta Precious Metals Reviews: Fees, Complaints, BBB, Lawsuit & More (2024)
Augusta Precious Metals Reviews: Fees, Complaints, BBB, Lawsuit & More (2024)

Ryan Paulson
Ryan Paulson

Ryan Paulson is the chief editor at GoldIRA.Directory. Ryan is an expert in early retirement, gold, precious metals & 401k optimization. He has been reviewing and auditing precious metals companies for more than 10 years.

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