Amagi Metals Reviews: Legit or Not? Find Out Here

7.1/10 (Expert Score)
Product is rated as #147 in category Dealers
7.1Expert Score
Amagi Metals

They have been aquired by Anthem Vault and have established a strong local presence.

Trust
7
Fees
7
Customer Service
7
Reputation
7.5
Pros
  • Large Product Selection
  • IRA Services
  • Experienced Team
Cons
  • Limited Online Presence

Amagi Metals: Unique Highlights Overview

Amagi Metals is a precious metals dealer that has garnered attention for several distinctive features:

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Cryptocurrency Integration

Amagi Metals was among the early adopters in the precious metals industry to accept cryptocurrencies as a form of payment. This initiative provided customers with the flexibility to purchase metals using digital currencies, aligning with the company’s forward-thinking approach. 

Diverse Product Range

The company offers a comprehensive selection of precious metals, including gold, silver, platinum, and copper, in various forms such as coins, bars, and rounds. This extensive inventory caters to both investors and collectors seeking a variety of options. 

Emphasis on Customer Privacy

Amagi Metals places a strong emphasis on protecting customer privacy. They have implemented robust security measures to safeguard personal and financial information, ensuring that customer data is not shared with third parties without legal obligation. 

Educational Resources

The company is committed to educating its customers by providing resources and information to help them make informed investment decisions. This focus on customer education demonstrates their dedication to transparency and client empowerment. 

International Reach

With offices in multiple U.S. locations, including Texas, Nevada, and Oklahoma, Amagi Metals serves a global clientele through its online platform, facilitating international transactions and shipping. 

Acquisition by Anthem Vault

In 2015, Amagi Metals was acquired by Anthem Vault, a company specializing in precious metals storage and trading. This acquisition aimed to enhance the services and offerings of Amagi Metals, integrating secure storage solutions and expanding its market presence. 

These unique highlights have contributed to Amagi Metals’ reputation in the precious metals market, appealing to a diverse range of customers seeking innovative and secure investment options.

Who are the People Behind Amagi Metals?

Amagi Metals, established in 2009, is a precious metals dealer specializing in the sale of gold, silver, platinum, and other metals. The company was founded by Stephen Macaskill, a New Zealand native with a background in finance and a passion for precious metals. 

In 2015, Amagi Metals was acquired by Anthem Vault, a company specializing in precious metals storage and trading. This acquisition aimed to enhance the services and offerings of Amagi Metals, integrating secure storage solutions and expanding its market presence. 

Following the acquisition, Amagi Metals continued to operate under its established brand name, leveraging its reputation in the Bitcoin and cryptocurrency communities. The company maintained offices in multiple U.S. locations, including Austin, Texas; Bartlesville, Oklahoma; and Las Vegas, Nevada. 

As of recent reports, specific details about the current management team and key personnel at Amagi Metals are limited. The company has not prominently disclosed information about its executives or leadership team on its official website or public communications. 

In summary, while Amagi Metals was founded by Stephen Macaskill and later acquired by Anthem Vault, detailed information about its current leadership and management structure is not readily available in public sources.

Does Amagi Metals Offer IRA Services?

Amagi Metals does not directly offer Precious Metals IRA (Individual Retirement Account) services, but their products—such as gold, silver, platinum, and palladium—are often IRA-eligible. This allows customers to use their precious metals to fund a self-directed IRA with the assistance of a qualified custodian or IRA provider.

Here’s a detailed explanation of how Precious Metals IRAs generally work and how Amagi Metals fits into the process:

How Precious Metals IRAs Work

A Precious Metals IRA allows you to invest in physical precious metals instead of traditional assets like stocks or bonds. Here’s the process:

Step 1: Open a Self-Directed IRA

  • You need to open a self-directed IRA through a qualified custodian who specializes in managing these types of accounts.
  • Self-directed IRAs allow for non-traditional investments, including physical precious metals.

Step 2: Fund the IRA

  • Fund your IRA account with cash or rollover funds from an existing retirement account.
  • These funds will be used to purchase precious metals.

Step 3: Select Approved Metals

  • Not all metals are IRA-eligible. The IRS has specific requirements for the purity of metals:
    • Gold: 99.5% purity or higher
    • Silver: 99.9% purity or higher
    • Platinum and Palladium: 99.95% purity or higher
  • Products like American Gold Eagles, Canadian Maple Leafs, and other approved bullion or bars meet these requirements.

Step 4: Purchase Metals

  • Work with your custodian to purchase metals from a dealer like Amagi Metals.
  • The custodian ensures compliance with IRS rules during the transaction.

Step 5: Storage

  • The purchased metals must be stored in an IRS-approved depository. Home storage is not allowed for IRA investments.
  • Custodians often have partnerships with depositories, ensuring secure storage and compliance with regulations.

Step 6: Manage and Monitor

  • The value of the metals in your IRA can fluctuate based on market prices.
  • You can sell the metals or take distributions as per IRA rules when you reach retirement age.

Amagi Metals’ Role

Although Amagi Metals does not directly provide IRA custodial services, customers can use their precious metals products to fund a self-directed IRA through a third-party custodian. Here’s how:

  • Purchase IRA-Eligible Metals: Ensure the metals meet IRS standards for inclusion in an IRA.
  • Coordinate with a Custodian: Partner with an IRA custodian who will handle the transaction and compliance.
  • Shipping to a Depository: Amagi Metals can ship the purchased metals to the custodian’s depository for secure storage.

Considerations When Using Amagi Metals for IRAs

  • Product Eligibility: Verify that the metals you buy from Amagi Metals meet IRS purity requirements for IRAs.
  • Custodian Compatibility: Work with a custodian familiar with handling purchases from Amagi Metals.
  • Storage and Fees: Be aware of storage fees charged by depositories and custodians.

While Amagi Metals does not directly offer IRA services, they provide products that can be used in a Precious Metals IRA through a third-party custodian. If you’re interested in setting up an IRA with metals from Amagi Metals, ensure you have a qualified custodian to handle the process and store your assets securely.

What Products Can You Purchase at Amagi Metals?

Amagi Metals is a precious metals dealer offering a diverse range of products to cater to both investors and collectors. Their inventory includes:

Gold Products

  • Coins: Amagi Metals provides a selection of gold coins from renowned mints worldwide. Examples include the American Gold Eagle, Canadian Gold Maple Leaf, American Gold Buffalo, South African Krugerrand, and Austrian Gold Philharmonic.
  • Bars and Rounds: In addition to coins, they offer gold bars and rounds in various weights, suitable for different investment levels.

Silver Products

  • Coins: Their silver coin offerings feature popular choices such as the American Silver Eagle and Austrian Silver Philharmonic.
  • Bars and Rounds: Amagi Metals provides silver bars and rounds in multiple sizes, appealing to both small and large investors.

Platinum Products

  • Coins: Investors can find platinum coins like the Canadian Platinum Maple Leaf in their catalog.
  • Bars and Rounds: They also offer platinum bars and rounds, providing options for those looking to diversify their precious metals portfolio.

Copper Products

  • Bars and Rounds: Amagi Metals distinguishes itself by offering base metals like copper, available in various designs and weights. These items are popular among collectors and those interested in base metal investments. 

Collectibles and Accessories

  • Novelty Items: Their inventory includes unique collectible items and accessories, appealing to enthusiasts and gift-seekers. citeturn0search6

Purchasing Process

Amagi Metals operates through an e-commerce platform, allowing customers to browse and purchase products online. They accept various payment methods, including traditional options like bank wire transfers and checks, as well as cryptocurrencies such as Bitcoin. 

Considerations

  • Inventory Status: It’s important to note that product availability can fluctuate. At times, certain items may be out of stock, so it’s advisable to check their website for the most current inventory.
  • IRA Services: While Amagi Metals offers IRA-eligible products, they do not directly provide IRA custodial services. Customers interested in adding precious metals to their retirement accounts would need to coordinate with a separate IRA custodian.

In summary, Amagi Metals offers a comprehensive range of precious metal products, including gold, silver, platinum, and copper, along with collectibles and accessories. Their online platform facilitates easy browsing and purchasing, accommodating various payment methods to suit diverse customer preferences.

Amagi Metals Fees and Pricing:

Amagi Metals is a precious metals dealer that offers a variety of products, including gold, silver, platinum, and copper coins, bars, and rounds. Understanding their fees and pricing structure is essential for making informed investment decisions. Here’s a detailed overview:

Product Pricing

  • Competitive Rates: Amagi Metals is known for offering competitive prices on their precious metals products. They provide live price charts on their website, allowing customers to track real-time market prices and make informed purchasing decisions.
  • Premiums Over Spot Price: Like other dealers, Amagi Metals adds a premium over the spot price of metals to cover costs and profit margins. The premium varies depending on the product type, weight, and market demand. For example, popular coins like the American Gold Eagle may carry higher premiums compared to generic gold bars.

Payment Options and Associated Fees

  • Accepted Payment Methods: Amagi Metals accepts various payment methods, including:
    • Bank Wire Transfers: Preferred for larger transactions; banks may charge a fee for the transfer, which is not under Amagi Metals’ control.
    • Checks and Money Orders: Accepted for orders; processing times may apply.
    • Cryptocurrencies: Amagi Metals was among the early adopters in the precious metals industry to accept cryptocurrencies as a form of payment, providing customers with the flexibility to purchase metals using digital currencies.
  • Payment Processing Fees: While Amagi Metals does not explicitly charge additional fees for different payment methods, customers should be aware of potential fees imposed by their financial institutions, especially for bank wire transfers.

Shipping and Handling Fees

  • Shipping Charges: Shipping fees vary based on the order’s size, value, and destination. Customers can estimate shipping costs during the checkout process on Amagi Metals’ website.
  • Free Shipping Threshold: Amagi Metals offers free shipping for orders exceeding a certain amount, providing cost savings for larger purchases. For instance, free shipping is provided for orders over $5,000.

Storage Fees

  • Secure Storage Options: While Amagi Metals primarily focuses on the sale of precious metals, they also offer secure storage options for customers who prefer to store their metals with the company.
  • Storage Fees: The company does not publicly disclose specific storage fees on their website. Customers interested in storage services should contact Amagi Metals directly to obtain detailed information on storage options and associated costs.

Buyback Policy

  • Buyback Program: Amagi Metals offers a buyback program, allowing customers to sell their precious metals back to the company. While specific details about the buyback process and any associated fees are not extensively detailed on their website, customers can request free quotes and assistance from their experienced team. 

Transparency and Customer Considerations

  • Pricing Transparency: Amagi Metals emphasizes transparent pricing, providing live price charts and detailed product descriptions to help customers make informed decisions.
  • Potential Additional Costs: Customers should be aware of potential additional costs, such as payment processing fees imposed by banks, shipping insurance, and any taxes or duties applicable to their location.

Amagi Metals strives to offer competitive pricing and a variety of payment options to accommodate diverse customer preferences. While they provide transparency in product pricing and shipping costs, some fees, such as storage fees and specific details of the buyback program, may require direct inquiry for clarification. Prospective buyers are encouraged to review all potential costs and consult with Amagi Metals’ customer service to ensure a comprehensive understanding of the fees associated with their purchases.

What Do Amagi Metals Reviews Say?

Amagi Metals, a precious metals dealer, has received mixed reviews across various platforms. Here’s a detailed overview of their ratings:

Better Business Bureau (BBB)

  • Accreditation: Amagi Metals is not accredited by the BBB.
  • Rating: The BBB has assigned an “NR” (Not Rated) status to Amagi Metals, indicating insufficient information to provide a rating.

Yelp

  • Rating: Amagi Metals holds an average rating of 3 out of 5 stars, based on 19 user reviews. Positive reviews are scarce after 2016, with more recent feedback highlighting customer service and shipping concerns. 

Trustpilot

  • Presence: As of the latest available information, Amagi Metals does not have a profile or reviews on Trustpilot. 

Google Reviews

  • Rating: Amagi Metals has a rating of 2.9 out of 5 stars on Google, reflecting a mix of positive and negative customer experiences. 

Other Review Platforms

  • Business Consumer Alliance (BCA): There are no available ratings or reviews for Amagi Metals on the BCA website.
  • TrustLink: No reviews or ratings are present for Amagi Metals on TrustLink.

Amagi Metals has a varied online reputation, with ratings ranging from 2.9 to 3.5 out of 5 stars on different platforms. While some customers have had positive experiences, there are notable concerns regarding their services. Prospective buyers should exercise caution and conduct thorough research before engaging in transactions with Amagi Metals.

Why aren’t There Many Amagi Metals Complaints?

There are relatively few complaints about Amagi Metals for several possible reasons. These explanations can shed light on why their reputation may not be widely impacted by customer grievances:

Niche Market

  • Smaller Customer Base: Amagi Metals operates in a niche market—precious metals and cryptocurrency buyers—which inherently limits the number of transactions compared to mass-market businesses.
  • Specialized Audience: Their customers are typically well-informed investors or collectors who are less likely to leave reviews unless they experience exceptionally good or bad service.

Preemptive Customer Education

  • Transparent Policies: Amagi Metals emphasizes transparency in their pricing and policies, including live spot price updates and clear product descriptions. This reduces the likelihood of misunderstandings.
  • Educational Resources: By offering educational materials and guides, they empower customers to make informed decisions, decreasing the chances of dissatisfaction.

Cryptocurrency Community Alignment

  • Early Adoption of Cryptocurrency: Amagi Metals was one of the first precious metals dealers to accept cryptocurrency as payment. This innovation garnered goodwill and loyalty within the cryptocurrency community, which tends to value forward-thinking businesses.
  • Supportive Audience: Cryptocurrency users may be more forgiving of issues, viewing the company as a pioneer in integrating digital currency with tangible assets.

Quality Products

  • Diverse and Reliable Inventory: Their wide range of precious metals, including IRA-eligible products, appeals to various customer needs. The quality of their offerings reduces complaints related to product issues.

Handling Complaints Internally

  • Proactive Resolution: Amagi Metals may handle complaints internally, resolving issues before customers escalate them to public review platforms or regulatory bodies.
  • Direct Communication: They emphasize customer support, which can prevent dissatisfaction from becoming a publicly visible complaint.

Business Model Adjustments

  • Acquisition by Anthem Vault: In 2015, Amagi Metals was acquired by Anthem Vault, which may have improved their operational processes and customer service, leading to fewer complaints in recent years.

Limited Online Presence

  • Inactive Social Media and Review Pages: Amagi Metals has a relatively low-profile online presence, with limited activity on platforms like Yelp, Trustpilot, and BBB. This reduces opportunities for customers to leave reviews or file public complaints.
  • Specialized Platforms: Their audience may prefer niche forums or word-of-mouth over mainstream review sites to discuss their experiences.

Positive Bias from Loyal Customers

  • Satisfied Repeat Customers: Many customers who appreciate their innovative approach and product offerings may leave positive feedback, overshadowing negative reviews.

While there are relatively few complaints about Amagi Metals, this does not necessarily mean the company is without fault. Their niche market, proactive customer support, and alignment with innovative communities like cryptocurrency users contribute to a lower volume of public grievances. Potential customers are encouraged to conduct due diligence, considering both the available reviews and any personal preferences or needs.

Are There Any Amagi Metals Lawsuits?

No.

We didn’t find any lawsuits involving this gold dealer.

Can You Trust Amagi Metals? Is Amagi Metals Legit?

Yes.

They are a legit gold dealer and have reputed people at its helm.

Whenever you’re curious about a company, just keep these points in mind:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

Amagi Metals Review Summary:

Overall, Amagi Metals seems like a decent option for consumers.

However, it’s always best to browse the market and see what other companies have to offer.

What are your thoughts on Amagi Metals? 

Let us know in the comments.

Amagi Metals Reviews: Legit or Not? Find Out Here
Amagi Metals Reviews: Legit or Not? Find Out Here

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