A-Mark Precious Metals Reviews: Fees, Complaints, Lawsuits, and More

7.5/10 (Expert Score)
Product is rated as #118 in category Dealers
7.6Expert Score
A-Mark Precious Metals

They are among the oldest names in the bullion industry and have one of the largest selections of products.

Trust
7.6
Fees
7.9
Customer Service
7.2
Reputation
7.5
Pros
  • Diverse Customer Base
  • Minting &amp
  • Custom Products
  • Financially Stable
Cons
  • Pricing Transparency
  • Limited Direct Bullion Sales

A-Mark Precious Metals: Unique Highlights Overview

A-Mark Precious Metals, Inc. (NASDAQ: AMRK), founded in 1965, is a leading fully integrated precious metals platform offering a wide array of products and services to both wholesale and retail customers.

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Comprehensive Product Portfolio

A-Mark deals in gold, silver, platinum, palladium, and copper bullion, as well as numismatic coins and related products. Their offerings include bars, wafers, grain, and coins sourced from the world’s finest mints, catering to a diverse clientele.

Integrated Services and Operations

Operating through five complementary segments—Wholesale Sales & Ancillary Services (including Logistics and Minting), Direct-to-Consumer, and Secured Lending—A-Mark provides a seamless experience across the precious metals supply chain. This integration ensures efficient distribution and accessibility for clients worldwide.

Global Reach and Market Presence

With operations spanning the United States, North America, Europe, the Asia Pacific, Africa, and Australia, A-Mark has established a significant international footprint, enabling it to serve a broad spectrum of markets and customers.

Financial Performance and Stability

A-Mark has demonstrated robust financial growth, with revenues increasing from $5.9 billion in 2015 to $7.6 billion in 2021. This consistent performance underscores the company’s stability and its capacity to adapt to market dynamics.

Recent Developments

In January 2025, A-Mark announced a quarterly dividend of $0.20 per share, reflecting its commitment to delivering value to shareholders.

A-Mark Precious Metals stands out in the precious metals industry due to its comprehensive product offerings, integrated services, global reach, and consistent financial performance. Its dedication to quality and customer satisfaction solidifies its position as a trusted leader in the market.

What is the A-Mark Precious Metals?

A-Mark Precious Metals, Inc. is a leading fully integrated precious metals company that provides a wide range of gold, silver, platinum, and palladium products and services. Founded in 1965, A-Mark has grown into a global powerhouse in the precious metals industry, catering to wholesale dealers, private investors, refiners, manufacturers, and collectors. 

The company operates across various segments, including wholesale bullion trading, direct-to-consumer sales, secured lending, and minting services, making it one of the most comprehensive precious metals platforms in the world.

Core Business Segments and Operations

A-Mark Precious Metals has structured its business into five key segments, ensuring efficient operations across the entire precious metals supply chain.

  1. Wholesale Sales & Trading – A-Mark is a major distributor of bullion products, including gold and silver bars, coins, and rounds. It sources precious metals from globally recognized mints, such as the U.S. Mint, Royal Canadian Mint, Perth Mint, and Austrian Mint.
  2. Direct-to-Consumer Sales – Through its subsidiary brands, including JM Bullion, Silver.com, and Provident Metals, A-Mark provides individual investors with an easy and secure way to purchase precious metals online.
  3. Secured Lending & Financing – A-Mark offers collateralized loans through its subsidiary Collins Securities LLC, allowing individuals and businesses to borrow against their gold and silver holdings.
  4. Minting and Refining Services – The company operates Sunshine Minting, a leading private mint that produces silver and gold blanks, as well as customized bullion products for governments and businesses.
  5. Logistics and Storage – A-Mark provides secure storage and distribution solutions through partnerships with vaulting services worldwide, ensuring safe and insured handling of precious metals.
Logo of A-Mark Precious Metals

A-Mark’s Global Presence and Market Influence

With a strong international presence, A-Mark operates in North America, Europe, Asia, Africa, and Australia, making it one of the largest precious metals distributors in the world. The company has long-standing relationships with global mints, banks, refiners, and investors, enabling it to provide competitive pricing and liquidity in the precious metals market.

Financial Performance and Industry Leadership

A-Mark has demonstrated consistent financial growth, with its revenues increasing from $5.9 billion in 2015 to over $7.6 billion in 2021. The company has shown resilience during economic fluctuations, as precious metals remain a safe-haven investment in times of financial uncertainty. A-Mark’s ability to adapt to market trends, expand its product offerings, and integrate new technologies has positioned it as a key player in the industry.

Recent Developments and Market Expansion

In recent years, A-Mark has expanded its operations by acquiring controlling interests in leading online precious metal retailers such as JM Bullion, enhancing its direct-to-consumer reach. The company has also increased its dividend payments, reflecting strong financial performance and shareholder confidence.

Why A-Mark Precious Metals Stands Out

  1. Comprehensive Precious Metals Platform – A-Mark provides everything from bullion trading to secure storage, minting, and lending services.
  2. Strong Industry Partnerships – The company works closely with global mints, refiners, and investors, ensuring a steady supply of high-quality metals.
  3. Innovative and Expanding Market Reach – With a strong online presence through JM Bullion and other retail platforms, A-Mark makes investing in precious metals easier for individual buyers.
  4. Proven Financial Strength – A-Mark’s steady revenue growth and market adaptability have solidified its position as a trusted leader in the precious metals industry.

A-Mark Precious Metals is one of the most respected and diversified companies in the global precious metals industry. With its wholesale and retail operations, secured lending services, and minting expertise, A-Mark provides a full-spectrum approach to precious metals trading and investment. Whether you’re a large-scale investor, private collector, or bullion dealer, A-Mark’s trusted reputation, global partnerships, and financial strength make it a top choice for buying, selling, and securing precious metals.

Who are the People Behind A-Mark Precious Metals?

A-Mark Precious Metals, Inc. is led by a seasoned team of executives and directors with extensive experience in the precious metals industry and related sectors.

Executive Leadership:

  • Gregory N. Roberts – Serving as Chief Executive Officer and Director since July 2005, Mr. Roberts brings a wealth of expertise in numismatics and trading, along with in-depth knowledge of the precious metals industry.
  • Thor G. Gjerdrum – As President, Mr. Gjerdrum oversees the company’s operations, contributing significantly to its growth and strategic direction.
  • Kathleen Simpson-Taylor – Appointed as Chief Financial Officer and Executive Vice President, Ms. Simpson-Taylor manages the company’s financial strategies and operations.
  • Brian Aquilino – In his role as Chief Operating Officer, Mr. Aquilino is responsible for overseeing the company’s day-to-day operational functions.
  • Carol Meltzer – Serving as Executive Vice President, General Counsel, and Secretary, Ms. Meltzer provides legal guidance and oversees corporate governance matters.

Board of Directors:

  • Jeffrey D. Benjamin – As Independent Chairman, Mr. Benjamin offers strategic oversight and guidance to the company’s leadership.
  • Jess M. Ravich – A Director since March 2014, Mr. Ravich brings extensive experience in investment banking and financial markets, providing leadership in strategic development and business initiatives.
  • Monique Sanchez – Appointed as a Director in 2021, Ms. Sanchez brings nearly 30 years of corporate experience, with over 21 years in the digital advertising industry, offering deep expertise in advertising technologies and media solutions
  • Kendall Saville – Serving as a Director since 2021, Mr. Saville has a background in digital media and investments, particularly in cryptocurrency technology and decentralized finance.
  • Michael R. Wittmeyer – Co-founder and Chief Executive Officer of JM Bullion, Mr. Wittmeyer serves as a Director, bringing valuable insights into e-commerce and precious metals retailing.
  • Ellis A. Landau – An Independent Director with significant experience in corporate finance, Mr. Landau provides valuable perspectives on public company growth and global competition.
  • John M. Moorhead, Jr. – Serving as an Independent Director, Mr. Moorhead brings expertise in corporate finance and executive compensation, contributing to the company’s strategic planning.
  • Beverley Lepine – An Independent Director with a background in the precious metals industry, Ms. Lepine offers insights into global operations and market dynamics.

This leadership team combines diverse expertise and experience, steering A-Mark Precious Metals toward sustained growth and success in the precious metals market.

Does A-Mark Precious Metals Offer IRA Services?

A-Mark Precious Metals, Inc. does not directly offer Individual Retirement Account (IRA) services. However, through its subsidiaries and partnerships, it facilitates investments in precious metals that can be included in self-directed IRAs.

IRA-Eligible Products:

A-Mark’s subsidiary, Silver Towne Mint, achieved ISO 9000:2015 certification in March 2023, ensuring that its silver bullion products meet the quality standards required for IRA inclusion. This certification enables A-Mark to distribute IRA-eligible silver products to a broader customer base.

Storage Solutions:

While A-Mark does not directly provide IRA custodial services, it offers storage solutions that can support self-directed IRAs. Through its logistics and storage segment, A-Mark maintains depository relationships in major financial centers and provides allocated and unallocated inventory storage. For self-directed IRA storage, A-Mark has facilities in Las Vegas and can be contacted at irastorage@amark.com for more information.

Direct-to-Consumer Platforms:

A-Mark’s subsidiary, JM Bullion, offers a Precious Metals IRA program, providing customers with access to IRA-eligible gold and silver products. As a subsidiary of A-Mark, JM Bullion leverages its direct link to the wholesaler to offer competitive pricing on precious metals suitable for IRAs.

While A-Mark Precious Metals does not directly offer IRA services, its subsidiaries and partnerships provide the necessary products and storage solutions to facilitate precious metals investments within self-directed IRAs. Investors interested in incorporating precious metals into their retirement portfolios can utilize A-Mark’s network to access IRA-eligible products and storage options.

What Products Can You Purchase at A-Mark Precious Metals?

A-Mark Precious Metals, Inc. is a leading provider of a diverse range of precious metal products, catering to both wholesale and retail customers. Their extensive inventory includes bullion, numismatic coins, industrial products, and exclusive offerings, making them a trusted source for investors, collectors, and businesses.

Bullion Products

  • Gold Bullion: A-Mark offers gold coins and bars from renowned mints, including the United States Mint’s Gold Eagle Coins, Canadian Gold Maple Leaf, Austrian Gold Philharmonic, South African Gold Krugerrand, and The Royal Mint’s Gold Britannia. These gold products are widely recognized for their purity, liquidity, and investment potential.
  • Silver Bullion: Their silver offerings feature products such as the United States Mint’s Silver Eagle, Canadian Silver Maple Leaf, Austrian Silver Philharmonic, South African Silver Krugerrand, and The Royal Mint’s Silver Britannia. Silver bullion remains a popular choice for investors looking for affordability and stability in their portfolios.
  • Platinum and Palladium Bullion: A-Mark provides platinum and palladium products, including the United States Mint’s Platinum Eagle and various bars and coins from other global mints. These metals are sought after for both investment and industrial applications.
product of A-Mark Precious Metals

Exclusive and Custom Products

A-Mark offers exclusive and limited-edition precious metal products, such as the Queen’s Virtues Victory Silver Bar and Napoleon Bees Two Ounce Silver Coin. These specialty items often feature intricate designs, historical themes, and limited mintages, making them valuable to both investors and collectors.

Numismatic Coins

For collectors, A-Mark provides a selection of numismatic coins, including historical and rare pieces that hold significant value beyond their metal content. These coins often have unique historical significance, rare minting characteristics, or limited availability, making them highly desirable in the numismatic community.

Industrial Products

Beyond investment-grade products, A-Mark supplies precious metals to industrial users, including metal refiners, manufacturers, and electronic fabricators. Industrial applications of precious metals include medical devices, automotive components, and electronics, where their conductivity and durability are essential.

Direct-to-Consumer Platforms

Through its subsidiaries, A-Mark operates various websites and platforms that specialize in precious metals retail, allowing individual investors and collectors to easily purchase gold, silver, platinum, and palladium products. This direct-to-consumer approach ensures competitive pricing and accessibility.

Thus, A-Mark Precious Metals provides an extensive range of products for investors, collectors, and industrial users, making it a reliable and diverse source for precious metals. Whether purchasing bullion for investment, numismatic coins for collection, or industrial metals for production, A-Mark’s offerings cater to a wide range of needs. With its strong partnerships with global mints, refiners, and manufacturers, A-Mark remains a trusted leader in the precious metals industry.

A-Mark Precious Metals Fees and Pricing:

A-Mark Precious Metals, Inc. is a prominent player in the precious metals industry, offering a wide array of products and services to both institutional and retail clients. Understanding their fee structure and pricing is essential for investors and collectors engaging with their offerings.

Pricing Structure:

  • Bullion Products: A-Mark’s pricing for bullion items, such as gold, silver, platinum, and palladium coins and bars, is based on the current spot price of the respective metal, with an additional markup. This markup varies depending on factors like product type, market demand, and order volume. For instance, the markup on bullion products can fluctuate based on these variables.
  • Order Execution: A-Mark accommodates customer orders to buy or sell bullion at prices differing from the current market rate. Such orders are executed when market prices reach the specified levels, allowing clients to capitalize on favorable market movements.

Fees and Charges:

  • Transaction Fees: While specific transaction fees are not publicly detailed, A-Mark’s markups on bullion products serve as the primary cost over the spot price. These markups are influenced by market conditions and product specifics.
  • Interest Fees on Metal Loans: For clients engaging in short-term consignment or metal loans, A-Mark charges interest fees based on the value of the metals loaned. This service caters to customers requiring temporary access to precious metals without immediate purchase.

Additional Considerations:

  • Market Volatility: Given the dynamic nature of precious metals markets, A-Mark’s pricing and fees are subject to change in response to market fluctuations. Clients are advised to consult directly with A-Mark or their authorized representatives for the most current pricing and fee information.
  • Wholesale vs. Retail Pricing: A-Mark serves both wholesale and retail markets, with pricing structures that may differ between these segments. Wholesale clients might benefit from volume-based pricing, while retail customers may encounter different markups.

A-Mark Precious Metals structures its fees and pricing based on current market conditions, product types, and client-specific factors. For precise and up-to-date information, it is recommended to contact A-Mark directly or consult their official communications.

What Do A-Mark Precious Metals Reviews Say?

#1. They are complete pros, and I have worked with them for more than six years.

The majority of buyers of gold and silver are unaware of the whole-sale market; the largest whole-seller in North America is A-Mark. They sell bullion to coin shops and retail internet bullion dealers, who resell it to the general public.

Unless you are consistently putting six-figure buy and sell orders, don’t call A-Mark and try to work directly with them. If you are trading less, simply purchase via their retail suppliers indicated above.

review 1 of A-Mark Precious Metals

#2. The world’s largest and finest wholesalers of gold and silver are these people. I’ve been in this business for almost ten years, and I think highly of this organization.

review 2 of A-Mark Precious Metals

#3. I took a closer look at this company after reading another review. Prices are displayed on their website. They offer to make advice and make it apparent that they are not a retail seller. It appears that the previous review was heard by someone at A Mark.

review 3 of A-Mark Precious Metals

#4. These merchants want to work with individuals who are transacting hundreds of ounces of gold and thousands of ounces of silver.

Since they will still acquire and sell a sizable amount of the metals that many dealers wind up dealing anyhow, they don’t have to worry about turning away business.

review 4 of A-Mark Precious Metals

Why aren’t There Many A-Mark Precious Metals Complaints?

A-Mark Precious Metals, Inc., established in 1965, has built a solid reputation in the precious metals industry, which is reflected in the relatively low number of customer complaints. Several factors contribute to this positive standing:

1. Longevity and Experience

With over five decades in the industry, A-Mark has developed a deep understanding of market dynamics and customer needs, enabling them to provide reliable and consistent services. The company’s long history of successful operations has helped it gain trust and credibility among investors and collectors.

2. Transparent Operations

As a publicly traded company listed on NASDAQ, A-Mark maintains transparency in its financial dealings and business practices, fostering trust among clients and stakeholders. Being a regulated entity ensures that the company adheres to strict reporting requirements and ethical standards, reducing the risk of disputes or negative customer experiences.

3. Comprehensive Services

A-Mark offers a wide range of products and services, including bullion trading, secure storage, and financing options, catering to both institutional and individual investors. This comprehensive approach ensures that clients have access to all necessary resources under one roof, reducing the likelihood of dissatisfaction. The company’s ability to meet various investor needs minimizes potential issues that could arise from service limitations.

4. Strong Subsidiary Performance

Through subsidiaries like JM Bullion and Goldline, A-Mark extends its reach to individual consumers, providing user-friendly platforms and maintaining high standards of customer service. These subsidiaries enhance the overall customer experience, making the purchasing process smooth and reliable. Their commitment to customer satisfaction reflects positively on A-Mark’s reputation as a whole.

5. Limited Negative Feedback

While no company is entirely free from criticism, the scarcity of negative reviews or complaints about A-Mark suggests a generally satisfied customer base. The absence of significant issues indicates effective service delivery and strong customer relations. When minor concerns do arise, the company is proactive in resolving them efficiently, further contributing to its positive standing.

6. Industry Recognition

A-Mark’s status as an authorized purchaser for major mints and its extensive network within the precious metals market underscore its credibility and reliability, further reducing the likelihood of customer complaints. The company’s partnerships with respected mints and institutions demonstrate its commitment to maintaining high standards in the industry.

Thus, A-Mark Precious Metals’ longstanding presence, transparent operations, comprehensive service offerings, and strong subsidiary performance have collectively contributed to a positive reputation with minimal customer complaints. 

Their commitment to maintaining high standards and adapting to market needs continues to foster trust and satisfaction among their clientele. For investors and collectors seeking a reliable and professional precious metals provider, A-Mark remains a top choice. 

Are There Any A-Mark Precious Metals Lawsuits?

A-Mark Precious Metals, Inc., a prominent player in the precious metals industry, has been involved in legal proceedings concerning certain business practices.

Settlement with the Commodity Futures Trading Commission (CFTC):

In September 2022, A-Mark and its subsidiary, Goldline, Inc., reached a settlement with the CFTC regarding allegations related to retail precious metal transactions conducted by Goldline between April 2018 and June 2021. 

The CFTC’s investigation concluded that Goldline engaged in fraudulent activities concerning off-exchange retail commodity transactions, failed to register as a Futures Commission Merchant (FCM), and participated in illegal off-exchange retail commodity transactions. As part of the settlement, A-Mark and Goldline agreed to pay a civil monetary penalty of $450,000 and disgorgement of approximately $628,000, totaling over $1 million. The companies settled without admitting or denying the CFTC’s findings.

Details of the Allegations:

The CFTC found that Goldline misrepresented the percentage increase in its bid price required for customers to break even if they chose to sell their metals back to Goldline. Additionally, Goldline falsely claimed that it, rather than a third-party dealer, would repurchase metals from customers, contradicting information provided in solicitation materials and customer agreements. As the principal entity, A-Mark was held liable for Goldline’s actions.

Company’s Response:

Following the settlement, A-Mark expressed satisfaction with the resolution, emphasizing that the financial impact was not material to their operations. The company stated that this settlement would allow Goldline to focus on growth within A-Mark’s Direct-to-Consumer segment.

While A-Mark Precious Metals has faced legal challenges, particularly concerning the activities of its subsidiary, Goldline, the company has addressed these issues through settlements with regulatory authorities. By resolving these matters, A-Mark aims to continue its operations with a focus on compliance and growth in the precious metals market.

Can You Trust A-Mark Precious Metals? Is A-Mark Precious Metals Legit?

Yes, 

They are reputable gold dealers with vast experience.

Before working with a precious metals company, do your research.

Here are some tips to ensure a gold IRA company’s legality:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

A-Mark Precious Metals Review Summary:

A-Mark Precious Metals, Inc. is a well-established and highly regarded company in the precious metals industry, providing a broad range of gold, silver, platinum, and palladium products and services. 

Founded in 1965, A-Mark has grown into a fully integrated precious metals trading and logistics platform, serving both wholesale and retail investors. As a publicly traded company on NASDAQ (AMRK), it operates with transparency, reliability, and financial strength, making it a trusted name in the industry.

One of A-Mark’s standout qualities is its comprehensive product offering, which includes bullion coins and bars, numismatic collectibles, and exclusive custom-minted products. Through its subsidiary, Sunshine Minting, A-Mark plays a key role in the production of high-quality silver and gold bullion used by both institutional and individual investors. 

Additionally, A-Mark extends its reach to direct-to-consumer markets through well-known retail brands like JM Bullion, Silver.com, and Provident Metals, ensuring accessibility and competitive pricing for individual buyers.

The company’s pricing and fees are largely determined by live spot prices in the bullion market, with additional markups based on demand, rarity, and volume of purchase. Unlike some private dealers, A-Mark maintains transparent pricing structures, ensuring that customers receive fair value on their purchases. 

While some limited-edition products and proof coins carry higher premiums, they are backed by superior minting quality and collectibility. A-Mark also offers secured lending services through Collins Securities LLC, allowing investors to leverage their precious metals holdings for liquidity.

Customer satisfaction with A-Mark is generally high, as the company has built a strong track record of reliability, secure transactions, and efficient logistics. Its secure storage and distribution solutions provide added convenience for investors looking to safeguard their physical assets. 

While some complaints have arisen regarding order processing times and limited availability of high-demand products, A-Mark’s customer service team is responsive, and issues are typically resolved efficiently. The company’s reputation has remained strong, with few major complaints or legal issues affecting its credibility.

Overall, A-Mark Precious Metals stands out as a premier provider in the bullion and numismatic markets, combining experience, financial stability, and industry-leading services. Whether for long-term investment, portfolio diversification, or collectible acquisitions, A-Mark provides customers with quality, authenticity, and reliability. Its continued expansion, innovative offerings, and commitment to market transparency make it a top choice for both institutional and individual precious metals investors.

A-Mark Precious Metals Reviews: Fees, Complaints, Lawsuits, and More
A-Mark Precious Metals Reviews: Fees, Complaints, Lawsuits, and More

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