Preserve Gold Reviews: Legit or Not? (Lawsuits, Fees, and More)

8.6/10 (Expert Score)
Product is rated as #2 in category Dealers
8.6Expert Score
Preserve Gold Review

This family-owned gold IRA company has quickly risen to the top of the national rankings in the industry.

Trust
8
Fees
9
Customer Service
9
Reputation
8.5
Pros
  • 1000+ Positive Reviews
  • Streamlined IRA Services
  • Well-reputed Leadership
Cons
  • Limited in the US

Preserve Gold: Unique Highlights Overview

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  1. Comprehensive Precious Metals Offerings:
    • Preserve Gold provides a diverse selection of IRA-approved physical precious metals, including gold, silver, platinum, and palladium coins and bars, catering to various investment preferences. 
  2. Competitive Pricing and Price Match Guarantee:
    • The company is committed to offering competitive pricing and will match or beat any competitor’s prices, ensuring clients receive optimal value for their investments. 
  3. Zero-Fee Buyback Policy:
    • Preserve Gold offers a buyback program with zero liquidation fees for existing clients, facilitating a straightforward and cost-effective process when clients choose to liquidate their precious metals holdings. 
  4. Low Minimum Investment Requirement:
    • With a minimum investment requirement of $10,000 for new IRAs, Preserve Gold makes it accessible for a broad range of investors to diversify their retirement portfolios with precious metals. 
  5. Lifetime Account Support:
    • Clients receive ongoing support from dedicated precious metals specialists, ensuring personalized guidance and assistance throughout their investment journey. 
  6. Educational Resources and Transparency:
    • Preserve Gold emphasizes investor education by providing comprehensive resources, including free precious metals guides, to help clients make informed decisions. 
  7. Positive Customer Reviews and Ratings:
    • The company boasts high ratings across multiple platforms, reflecting customer satisfaction with their services. For instance, Preserve Gold has a 4.9 out of 5-star rating on the Better Business Bureau (BBB) website, based on 27 customer reviews. 
  8. Secure and Insured Storage Solutions:
    • Preserve Gold offers secure and insured storage options for clients’ precious metals, ensuring the safety and protection of their investments. 
  9. Commitment to Integrity and Customer Relationships:
    • The company adheres to core principles of integrity, transparency, and consistency, fostering long-lasting customer relationships and trust. 

These unique highlights underscore Preserve Gold’s dedication to providing exceptional service, competitive pricing, and comprehensive support to investors seeking to diversify and protect their wealth through precious metals investments.

Who are the People Behind Preserve Gold?

Preserve Gold is a family-owned precious metals firm established in 2022, dedicated to assisting individuals and families in safeguarding their wealth through investments in physical gold, silver, platinum, and palladium. 

Key Individuals Behind Preserve Gold:

  • Daniel Boston (Owner): Daniel Boston is recognized as the owner of Preserve Gold, bringing extensive experience to the company’s leadership.
  • Benjamin (Financial Expert and Market Analyst): Benjamin is noted as a financial expert and market analyst at Preserve Gold, contributing to the company’s commitment to delivering exceptional customer education and investment guidance.

The executive team at Preserve Gold boasts over 30 years of combined experience in the precious metals industry, emphasizing a full-service experience and ongoing client relationships beyond initial purchases. 

logo of Scottsdale Bullion & Coin

In addition to its internal leadership, Preserve Gold has formed partnerships with notable public figures to advocate for physical precious metals investments:

  • Dr. Phil McGraw: Renowned television personality Dr. Phil McGraw has partnered with Preserve Gold, endorsing the company as the only precious metals firm he recommends to his audience.
  • Howie Mandel: Acclaimed comedian and television personality Howie Mandel has also collaborated with Preserve Gold to guide Americans in selecting a trusted company for acquiring gold, empowering them toward financial security.

These partnerships underscore Preserve Gold’s commitment to credibility and trustworthiness in the precious metals investment sector.

Does Preserve Gold Offer IRA Services?

Yes, Preserve Gold offers Precious Metals IRA (Individual Retirement Account) services to help clients diversify their retirement portfolios with physical gold, silver, platinum, and palladium. Here’s a detailed explanation of how their IRA services work:

What is a Precious Metals IRA?

  • A Precious Metals IRA is a self-directed IRA that allows investors to hold physical precious metals as part of their retirement savings.
  • This type of account offers the same tax advantages as traditional IRAs while providing a hedge against inflation and economic volatility.

How Preserve Gold’s IRA Services Work

Step 1: Initial Consultation

  • Free Guidance:
    • Preserve Gold offers a free consultation with their precious metals specialists to discuss the benefits of a Precious Metals IRA and answer client questions.
  • Educational Support:
    • Clients are provided with free resources, such as investment guides, to understand the process and advantages of including precious metals in their retirement accounts.

Step 2: Account Setup

  • Choosing a Custodian:
    • The IRS mandates that Precious Metals IRAs must be managed by an approved custodian. Preserve Gold partners with reputable custodians to ensure compliance with IRS regulations.
  • Funding the Account:
    • Clients can fund their IRA through:
      • A direct contribution (subject to IRS annual limits).
      • A rollover or transfer from an existing retirement account, such as a 401(k) or another IRA.

Step 3: Selecting Precious Metals

  • Eligible Products:
    • Preserve Gold offers a variety of IRA-approved precious metals, which must meet specific purity standards:
      • Gold: 99.5% purity or higher (e.g., American Gold Eagle, Canadian Maple Leaf).
      • Silver: 99.9% purity or higher (e.g., American Silver Eagle, Australian Kookaburra).
      • Platinum and Palladium: 99.95% purity or higher.
  • Personalized Recommendations:
    • Specialists assist clients in choosing metals that align with their investment goals and risk tolerance.

Step 4: Secure Storage

  • IRS-Approved Depositories:
    • Physical metals in an IRA must be stored in an approved depository. Preserve Gold collaborates with secure, insured storage facilities to safeguard clients’ assets.
  • Storage Options:
    • Clients can choose between segregated (individual) storage or commingled (shared) storage, depending on their preferences.

Step 5: Account Management

  • Ongoing Support:
    • Preserve Gold provides lifetime account support, ensuring that clients receive continuous assistance with their IRA accounts.
  • Portfolio Adjustments:
    • Clients can adjust their holdings or add more precious metals to their IRA as their investment needs evolve.

Key Benefits of Preserve Gold’s IRA Services

  • Low Minimum Investment:
    • Preserve Gold requires a minimum investment of $10,000 for new IRAs, making it accessible to a wide range of investors.
  • Lifetime Support:
    • Clients benefit from dedicated, ongoing support for the duration of their investment.
  • Buyback Program:
    • A no-fee buyback program allows clients to liquidate their metals easily when needed.
  • Tax Advantages:
    • Precious Metals IRAs offer the same tax-deferred growth (Traditional IRA) or tax-free withdrawals (Roth IRA) as other retirement accounts.

Costs and Fees

  • Custodian and Storage Fees:
    • Custodian fees, annual maintenance fees, and storage costs vary depending on the chosen custodian and type of storage.
  • Transparent Pricing:
    • Preserve Gold emphasizes transparency in pricing and fees, ensuring clients are informed about all costs upfront.

Liquidation and Distributions

  • Easy Liquidation:
    • Preserve Gold’s buyback program simplifies the process of selling metals from an IRA.
  • Physical Distribution:
    • Clients can take physical possession of their metals, subject to IRS rules and applicable taxes.

Why Choose Preserve Gold for IRAs?

  • Reputable Partners:
    • Preserve Gold works with trusted custodians and storage facilities to ensure compliance and security.
  • Educational Resources:
    • Their emphasis on education empowers clients to make informed decisions about their retirement investments.
  • Commitment to Integrity:
    • The company prioritizes transparency, ethical practices, and personalized service.

Preserve Gold’s Precious Metals IRA services are designed to provide a secure and tax-advantaged way for clients to diversify their retirement portfolios. By offering expert guidance, a wide selection of IRA-eligible metals, and ongoing account support, they make the process seamless and accessible.

What Products Can You Purchase at Preserve Gold?

Preserve Gold offers a comprehensive range of precious metals products designed to cater to both investors and collectors. Their products include IRA-approved metals, bullion, and collectible items, ensuring options for diverse investment goals. Here’s a detailed breakdown of what you can purchase at Preserve Gold:

Precious Metals Bullion

Gold Bullion

  • Coins:
    • American Gold Eagle (IRA-approved)
    • Canadian Gold Maple Leaf
    • Austrian Gold Philharmonic
    • South African Krugerrand
  • Bars:
    • Ranging from small fractional sizes (e.g., 1 gram) to larger options (e.g., 1 kilogram).
    • Produced by reputable refiners such as PAMP Suisse, Valcambi, and Credit Suisse.

Silver Bullion

  • Coins:
    • American Silver Eagle (IRA-approved)
    • Canadian Silver Maple Leaf
    • Australian Silver Kookaburra
    • British Silver Britannia
  • Bars:
    • Available in various weights, from 1 oz to 100 oz, sourced from trusted mints and refineries.

Platinum and Palladium Bullion

  • Platinum:
    • Coins like the American Platinum Eagle and Canadian Platinum Maple Leaf.
    • Bars with a minimum fineness of 0.9995.
  • Palladium:
    • IRA-approved palladium coins and bars, such as the Canadian Palladium Maple Leaf.

IRA-Approved Precious Metals

Preserve Gold specializes in providing products that meet IRS requirements for inclusion in self-directed Precious Metals IRAs.

  • Gold IRA Products:
    • Coins and bars with a minimum fineness of 0.995.
  • Silver IRA Products:
    • Coins and bars with a minimum fineness of 0.999.
  • Platinum and Palladium IRA Products:
    • Products with a fineness of 0.9995 or higher.

Popular IRA-approved metals include:

  • Gold American Eagle (exception to the 0.995 purity rule, allowed in IRAs).
  • Silver American Eagle.
  • Platinum and palladium bars from accredited refiners.

Rare and Collectible Coins

For collectors, Preserve Gold offers a curated selection of rare and historically significant coins.

  • Pre-1933 U.S. Gold Coins:
    • Liberty Head and Saint-Gaudens Double Eagles.
    • $5, $10, and $20 denominations.
  • Certified Coins:
    • Graded and authenticated coins from PCGS (Professional Coin Grading Service) and NGC (Numismatic Guaranty Corporation).
  • World Coins:
    • Rare coins from international mints, such as British Sovereigns and Gold Ducats.

Specialty and Themed Products

  • Custom Designs:
    • Unique coins and bars with special engravings or themes.
  • Fractional Metals:
    • Smaller denominations of gold and silver, ideal for gifting or barter scenarios.

Bullion Bundles

  • Preserve Gold offers bundle deals where investors can purchase a mix of gold, silver, and platinum at competitive prices.
  • These bundles are designed to diversify portfolios efficiently.

Investment Kits and Starter Packs

  • Beginner Investor Kits:
    • Tailored packages for those new to precious metals investing, including small denominations and educational materials.
  • Portfolio Diversification Packs:
    • Bundles aimed at balancing investments across different metals.

Storage and Security Solutions

While not a direct product, Preserve Gold facilitates secure storage solutions for their clients:

  • Segregated Storage: Individual storage for metals.
  • Commingled Storage: Shared storage with other investors, typically at a lower cost.
  • Insurance Coverage: All stored metals are fully insured.

Why Purchase from Preserve Gold?

  • High-Quality Products:
    • Sourced from reputable mints and refineries, ensuring authenticity and purity.
  • IRA-Eligibility:
    • Products are specifically curated to meet IRS requirements for inclusion in retirement accounts.
  • Competitive Pricing:
    • Preserve Gold matches or beats competitor prices.
  • Buyback Program:
    • A no-fee buyback program provides liquidity when clients need to sell their metals.
  • Personalized Guidance:
    • Experts are available to assist clients in selecting metals tailored to their financial goals.

Preserve Gold Fees and Pricing:

Preserve Gold offers a range of services and products related to precious metals investments, including the establishment of Precious Metals IRAs. Understanding their fee structure and pricing is crucial for making informed investment decisions. Here’s a detailed overview:

Precious Metals Pricing

  • Wholesale Sourcing with Retail Markup:
    • Preserve Gold sources precious metals at wholesale prices and applies a retail markup for end customers. This practice is standard in the industry, ensuring transparency and competitive pricing. 
  • Price Match Guarantee:
    • The company is committed to offering competitive rates and will match or beat any competitor’s prices, providing clients with confidence in their purchases. 
  • 24-Hour Price Satisfaction Guarantee:
    • Customers have a 24-hour window to cancel a purchase for any reason, offering flexibility and peace of mind. 

IRA Account Fees

  • Account Setup and Maintenance:
    • Preserve Gold does not charge account setup fees for new customers, reducing initial investment costs. 
  • Annual Maintenance Fees:
    • While specific annual fees are not detailed, customers can qualify for up to five years of zero IRA fees, depending on the promotion and investment amount. It’s advisable to inquire about current promotions when consulting with Preserve Gold. 

Storage Fees

  • Secure Storage Options:
    • Preserve Gold partners with reputable depositories to offer secure storage for precious metals. Storage fees may vary based on the depository and the value of the assets stored. Clients should discuss storage options and associated costs with their Preserve Gold specialist.

Shipping and Handling

  • Free Shipping and Insurance:
    • The company provides free shipping and insurance for purchases, ensuring that clients receive their precious metals securely without additional costs. 

Buyback Program

  • No-Fee Buyback Policy:
    • Preserve Gold offers a competitive buyback program with zero liquidation fees for existing clients, facilitating a straightforward process when clients choose to liquidate their precious metals holdings. 

Minimum Investment Requirement

  • Accessible Entry Point:
    • The minimum investment requirement is $10,000, making it accessible for a broad range of investors to diversify their portfolios with precious metals. 

Promotions and Incentives

  • Free Gold and Silver for New Accounts:
    • Preserve Gold offers promotions where new accounts can receive up to $15,000 in free gold and silver, depending on the investment amount. Prospective clients should inquire about current promotions during their consultation. 

What Do Preserve Gold Reviews Say?

Preserve Gold has garnered predominantly positive feedback across various review platforms, reflecting high levels of customer satisfaction. Here’s an overview of their ratings and customer sentiments:

Customer Ratings

  • Better Business Bureau (BBB):
    • The company has an A- rating and is BBB accredited since 2022. It boasts a customer rating of 4.93 out of 5 stars, with 27 reviews, indicating a strong commitment to resolving customer concerns. 
  • ConsumerAffairs:
    • Preserve Gold has received 82 reviews, with the majority being 5-star ratings. Customers appreciate the company’s transparency, professionalism, and customer service. 
  • Google Reviews:
    • The company maintains a rating of 4.8 out of 5 stars, based on 34 reviews. Clients highlight the expertise and responsiveness of Preserve Gold’s team. 

Customer Feedback

  • Positive Aspects:
    • Professionalism and Expertise: Many customers praise the knowledgeable staff who provide clear explanations and guidance throughout the investment process.
    • Customer Service: Reviewers frequently mention the prompt and courteous responses from the Preserve Gold team, enhancing their overall experience.
    • Competitive Pricing: Clients appreciate the company’s commitment to offering competitive rates and honoring price match guarantees.
    • Efficient Processes: Several reviews highlight the smooth and timely handling of transactions, including IRA rollovers and precious metals purchases.
  • Areas for Improvement:
    • Shipping Delays: A few customers have reported longer-than-expected shipping times, suggesting a need for improved communication regarding delivery schedules.

Complaints and Resolutions

  • According to the BBB, Preserve Gold has had one complaint in the past three years, which was addressed and closed. The complaint involved issues related to shipping costs and delivery times. 

Overall, Preserve Gold maintains a strong reputation among its clients, with high ratings across multiple platforms. The positive feedback underscores the company’s dedication to professionalism, customer service, and competitive pricing. While there are isolated concerns regarding shipping and fee transparency, the company’s proactive approach to addressing issues reflects its commitment to customer satisfaction.

For more detailed information or to read additional reviews, you can visit the respective review platforms or Preserve Gold’s official website.

Examples of Preserve Gold Reviews:

They provided very great service. They recommended preserving gold because it was very professional with its transactions and everything was safe.

He wanted to find out if investing in precious metals was right for him. The help that he received from Shirley was extensive, compassionate, and she was always willing to assist and available for questions. He had obtained the educational materials he needed and felt that his investment was a winning combination with Shirley’s help.

Brandon, the contact, had been very helpful, knowledgeable, and personable, which had put the individual at ease. He took his time to explain everything related to the purchase of precious metals. He addressed all of her questions and concerns. It was their first time for this, and they were sure they would be purchasing more and buying from Brandon. She highly recommended him and his company.

Why aren’t There Many Preserve Gold Complaints?

The scarcity of complaints about Preserve Gold can be attributed to several factors that reflect the company’s strong commitment to transparency, customer satisfaction, and professionalism. Here’s why Preserve Gold has relatively few complaints:

Customer-Centric Approach

  • Dedicated Support:
    • Preserve Gold assigns dedicated specialists to each client, offering personalized assistance and guidance throughout the investment process.
  • Lifetime Account Support:
    • Clients benefit from ongoing support for their accounts, ensuring concerns are addressed promptly, which minimizes complaints.

Transparency in Business Practices

  • Clear Pricing and Fees:
    • Preserve Gold emphasizes upfront communication regarding fees and pricing, reducing misunderstandings or hidden costs that often lead to dissatisfaction.
  • 24-Hour Cancellation Policy:
    • Customers can cancel purchases within 24 hours for any reason, providing peace of mind and reducing buyer’s remorse.

High-Quality Products and Services

  • IRA-Approved Metals:
    • The company offers only high-quality, IRS-approved precious metals, ensuring clients receive authentic and investment-grade products.
  • Efficient Transactions:
    • Streamlined processes for IRA rollovers and precious metals purchases ensure a smooth experience for clients, reducing operational errors.

Competitive Pricing

  • Price Match Guarantee:
    • Preserve Gold matches or beats competitor pricing, ensuring customers feel they are receiving the best value for their investment.
  • Promotional Incentives:
    • Generous promotions, such as free gold or silver for qualifying investments, enhance customer satisfaction and loyalty.

Secure and Reliable Storage

  • Trusted Partnerships:
    • Preserve Gold collaborates with reputable, IRS-approved custodians and depositories to ensure secure storage of clients’ assets.
  • Fully Insured Metals:
    • Stored metals are fully insured, addressing concerns about potential loss or damage.

Strong Focus on Education

  • Free Resources:
    • Preserve Gold provides educational materials, including free precious metals guides, to help clients make informed decisions.
  • Expert Consultations:
    • Their emphasis on educating customers reduces confusion and builds trust, leading to fewer disputes.

Positive Online Reputation

  • High Customer Ratings:
    • Preserve Gold has consistently high ratings on platforms such as Trustindex.io (4.9/5) and the Better Business Bureau (4.93/5), reflecting strong customer satisfaction.
  • Few Complaints:
    • With only one complaint registered on the BBB over the past three years (resolved promptly), the company demonstrates its commitment to resolving issues effectively.

Strong Refund and Buyback Policies

  • 30-Day Refund Policy:
    • Preserve Gold offers a satisfaction guarantee with a 30-day refund policy, ensuring unhappy customers have a straightforward resolution option.
  • No-Fee Buyback Program:
    • Clients can liquidate their precious metals holdings without incurring fees, simplifying the process and preventing dissatisfaction.

Proactive Issue Resolution

  • Rapid Response to Concerns:
    • The company prioritizes resolving client concerns promptly, preventing complaints from escalating into public disputes.
  • Experienced Team:
    • Preserve Gold’s leadership team, with over 30 years of combined industry experience, ensures operational efficiency and excellent customer service.

Smaller Customer Base

  • Niche Market:
    • As a family-owned business founded in 2022, Preserve Gold serves a targeted audience of precious metals investors. A smaller customer base often results in fewer complaints compared to larger companies.
  • Tailored Service:
    • Focused, personalized service ensures customers are satisfied and less likely to encounter issues.

The lack of complaints about Preserve Gold can be attributed to their transparency, personalized service, competitive pricing, and proactive problem resolution. By focusing on customer education, providing high-quality products, and addressing issues effectively, Preserve Gold has cultivated a strong reputation and a loyal client base.

Are There Any Preserve Gold Lawsuits?

No.

As of writing this review, there aren’t any lawsuits involving Preserve Gold.

Can You Trust Preserve Gold? Is Preserve Gold Legit?

Yes.

They are a legit enterprise with trustworthy leadership.

However, whenever you’re intrigued about the reliability of a gold dealer, follow these tips:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

Preserve Gold Review Summary:

Overall, Preserve Gold stands out as one of the best gold IRA providers in the nation.

They have an amazing product catalog and many positive reviews.

What are your thoughts on this company? Let us know in the comments.

Preserve Gold Reviews: Legit or Not? (Lawsuits, Fees, and More)
Preserve Gold Reviews: Legit or Not? (Lawsuits, Fees, and More)

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