Westminster Mint Review: Fees, Complaints, Products, and More

7.3/10 (Expert Score)
Product is rated as #82 in category Dealers
7.4Expert Score
Westminster Mint

This company has multiple decades of experience in helping people invest in precious metals and enjoys a positive reputation online.

Trust
7.4
Fees
7.5
Customer Service
7.5
Reputation
7
Pros
  • Educational Resources
  • IRA Services
  • Experienced Team
Cons
  • Limited Online Presence

Westminster Mint is a distinguished numismatic company specializing in the sale of precious metals and collectible coins. Their unique highlights include:

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Unique Highlights of Westminster Mint:

Diverse Product Range

Westminster Mint offers a comprehensive selection of products, including:

  • American Silver Eagles: They provide insights into the most valuable Silver Eagles, assisting collectors in making informed decisions.
  • Commemorative Coins: The company features coins that honor significant events and anniversaries, such as the UK’s 2024 Annual Coins, which celebrate notable milestones.
  • Historic Coins: Their inventory includes historic coins like the 1927 Proof Specimen Set, appealing to collectors interested in numismatic history.

Educational Resources

Westminster Mint provides informative guides and articles to educate collectors about the numismatic world. For example, they offer detailed information on the most valuable Silver Eagles, helping collectors understand the factors that contribute to a coin’s value. 

Exclusive Releases

The company collaborates with mints to offer exclusive coin releases. Notably, they have featured the UK’s first-ever Silver Sovereign, a historic release by The Royal Mint. 

Commemorative Collections

Westminster Mint curates collections that commemorate significant historical events and figures. For instance, they have showcased coins celebrating the UK’s new coinage featuring King Charles III, marking a new era in British numismatics. 

Limited Edition Offerings

They provide limited edition coin ranges, such as the 2024 British Castles £2 Coin Range, which celebrates significant British castles and offers collectors a journey through nearly 1,000 years of royal and military history. 

These unique highlights underscore Westminster Mint’s commitment to providing collectors with a diverse and enriching numismatic experience.

Who are the People Behind Westminster Mint?

There isn’t much information available on the people behind this company. 

However, people interested in doing business with them can contact them directly to learn more.

Does Westminster Mint Offer IRA Services?

Westminster Mint does not offer Individual Retirement Account (IRA) services. Their primary focus is on providing a diverse range of precious metal products, including gold, silver, platinum, and palladium coins and bars, as well as collectible items. 

For investors interested in incorporating precious metals into their retirement portfolios, this means that while you can purchase IRA-eligible metals from Westminster Mint, you would need to coordinate with a separate, IRS-approved custodian to establish and manage a self-directed precious metals IRA.

How a Precious Metals IRA Works:

  1. Select an IRS-Approved Custodian: Since Westminster Mint does not provide custodial services, you’ll need to choose a custodian who specializes in self-directed IRAs that allow for precious metal investments.
  2. Open a Self-Directed IRA Account: Work with your chosen custodian to set up the IRA, ensuring it complies with IRS regulations for holding precious metals.
  3. Fund the Account: You can fund your new IRA through contributions, rollovers, or transfers from existing retirement accounts.
  4. Purchase IRA-Eligible Metals: Once your account is funded, you can purchase eligible precious metals. While Westminster Mint offers a variety of products, it’s essential to verify that the specific items meet IRS standards for inclusion in an IRA.
  5. Arrange for Storage: The IRS requires that precious metals held in an IRA be stored in an approved depository. Your custodian can facilitate the transfer and storage of the metals in compliance with these regulations.

It’s important to note that setting up a precious metals IRA involves additional considerations, such as custodial fees, storage fees, and adherence to specific IRS guidelines. Since Westminster Mint does not provide these services, investors should conduct thorough research and consult with financial advisors or IRA custodians to ensure all requirements are met and to facilitate a smooth investment process.

What Products Can You Purchase at Westminster Mint?

Westminster Mint offers a wide array of precious metals and collectible products, catering to both investors and collectors. Here’s a detailed look at their offerings:

1. Gold Products

Gold Coins

  • American Gold Eagles: Popular among investors for their stability and value.
  • American Gold Buffalos: Known for their .9999 fine gold purity.
  • Canadian Gold Maple Leafs: Renowned for their .9999 fine gold and advanced security features.
  • Gold Sovereigns: Iconic British coins with historical significance.
  • Historic Gold Coins: Pre-1933 U.S. gold coins like $20 Saint-Gaudens and $10 Indian Heads.

Gold Bars and Rounds

  • Gold Bars: Sizes ranging from 1 gram to 1 kilogram, sourced from trusted mints like PAMP Suisse and Valcambi.
  • Gold Rounds: Non-currency gold products offering a cost-effective alternative to coins.

2. Silver Products

Silver Coins

  • American Silver Eagles: The most popular silver bullion coin in the U.S., made from .999 fine silver.
  • Canadian Silver Maple Leafs: Known for their .9999 fine silver purity.
  • Silver Britannias: British coins with elegant designs and .999 fine silver content.
  • Commemorative Silver Coins: Special designs celebrating events, figures, or anniversaries.

Silver Bars and Rounds

  • Silver Bars: Available in weights from 1 oz to 100 oz, ideal for investors.
  • Silver Rounds: Artistic designs that appeal to collectors and investors alike.

Junk Silver (90% Silver Coins)

  • Pre-1965 U.S. coins like dimes, quarters, and half-dollars, valued for their silver content and affordability.

3. Platinum Products

Platinum Coins

  • American Platinum Eagles: Popular among platinum investors for their .9995 fine purity.
  • Platinum Maple Leafs: High-quality coins with advanced security features.

Platinum Bars

  • Sourced from trusted mints, available in a range of weights.

4. Palladium Products

Palladium Coins

  • Palladium Maple Leafs: One of the few palladium bullion coins available globally.

Palladium Bars

  • IRA-eligible palladium bars with .9995 purity.

5. Collectible and Numismatic Coins

Historic Coins

  • Pre-1933 U.S. Gold Coins: Highly sought after for their rarity and historical significance.
  • World Coins: Rare and antique coins from different countries and eras.

Commemorative Coins

  • Coins celebrating significant events, figures, or anniversaries, often in limited editions.

6. IRA-Eligible Products

  • A variety of gold, silver, platinum, and palladium products that meet IRS standards for self-directed IRAs, including coins and bars with high purity levels.

7. Special Themed Products

Westminster Mint frequently offers coins and rounds with unique themes, including:

  • Patriotic Designs: Coins and rounds featuring symbols of national pride.
  • Holiday Editions: Precious metals with festive designs for gifting or collecting.
  • Custom Engravings: Special designs tailored for anniversaries, birthdays, or corporate gifting.

8. Accessories and Supplies

  • Coin capsules, holders, and storage boxes to protect and display your collection.
  • Cleaning kits and tools for maintaining the condition of collectible coins.

Westminster Mint Fees and Pricing:

Westminster Mint offers a diverse range of precious metal products and collectible coins, with pricing and fees that reflect industry standards and market conditions. Here’s a detailed overview of their pricing structure and associated fees:

1. Product Pricing

  • Market-Linked Pricing: Prices for bullion products, such as gold and silver coins and bars, are closely tied to current market spot prices. This means that as market prices fluctuate, so do the prices of these products.
  • Premiums Over Spot Price: Each product includes a premium over the spot price, accounting for factors like manufacturing, distribution, and demand. Premiums can vary based on the product type, rarity, and market conditions.

2. Payment Options and Fees

  • Accepted Payment Methods: Westminster Mint accepts various payment methods, including credit/debit cards, bank wires, and checks.
  • Payment Processing Fees: While specific fees are not detailed on their website, it’s common in the industry for certain payment methods, like credit cards, to incur additional processing fees. Customers are advised to inquire directly with Westminster Mint for any applicable fees related to their chosen payment method.

3. Shipping and Handling

  • Shipping Costs: Shipping fees are determined by the order’s value, weight, and destination. These costs are typically calculated during the checkout process, providing transparency before purchase completion.
  • Insurance: Shipments are generally insured to protect against loss or damage during transit. The cost of insurance is usually included in the shipping fee, but customers should confirm this during the purchasing process.

4. Returns and Refunds

  • Return Policy: Westminster Mint offers a 30-day return policy for customers who are dissatisfied with their purchase. However, customers are responsible for covering shipping costs and securing insurance when returning a product. 

5. Additional Considerations

  • Sales Tax: Applicable sales tax may be added to orders, depending on the shipping destination and local tax laws. Customers should review tax implications during the checkout process.
  • Promotions and Discounts: Westminster Mint occasionally offers special promotions or discounts on select products. Customers can check their website or subscribe to newsletters for updates on such offers.

What Do Westminster Mint Reviews Say?

Westminster Mint, established in 2001, is a precious metals dealer offering a variety of products, including gold and silver coins, bars, and rounds. Customer reviews and ratings across different platforms provide insight into the company’s reputation and service quality.

Better Business Bureau (BBB)

Accreditation: Accredited since October 27, 2008.

Rating: A+ 

Customer Reviews: Average rating of 3.6 out of 5 stars, based on 30 customer reviews.

Complaints: 9 complaints closed in the last 3 years.

Trustpilot

Rating: 3.7 out of 5 stars, based on 1 review. 

Sitejabber

Rating: 2.5 out of 5 stars, based on 4 reviews. 

Yelp

Rating: 1.4 out of 5 stars, based on 7 reviews. 

Customer Feedback Highlights

Positive Feedback:

Product Quality: Customers appreciate the variety and quality of precious metal products offered.

Competitive Pricing: Many find the pricing to be fair and aligned with market rates.

Negative Feedback:

Shipping Delays: Some customers report delays in receiving their orders.

Customer Service: There are mentions of unresponsive or unhelpful customer service experiences.

Order Accuracy: A few customers have noted issues with receiving incorrect items.

Examples of Westminster Mint Reviews:

In this section, I’ll be sharing a few reviews of this company that stood out to me.

They will also give you a better idea of what to expect from these guys:

They purchased a four-piece silver set from National Treasures for $99. At that low price, they had expected average quality coins. It took a week for them to arrive, but the coins were beautiful, definitely in BU condition and a great buy.

He placed an order with Westminster Mint and received his 4 coin national treasures set. They were beautiful and the price had been excellent. He recommended them to anyone seeking an honest and reliable coin dealer.

They recently had the pleasure of purchasing numismatic coins from Westminster Mint, and their experience was truly exceptional.

What truly distinguished Westminster Mint was the quality of their numismatic coins.

Every coin he received was not only impeccably preserved but also exquisitely designed.

Whether one was interested in historical pieces, modern bullion, or rare collector’s items, they could trust that Westminster Mint offered top-notch quality and authenticity.

Furthermore, the customer service at Westminster Mint had been outstanding. They had a few questions about a particular coin and contacted the support team.

Their response had been prompt and incredibly informative, demonstrating a deep knowledge and passion for the subject. It was evident that they were dedicated to providing a superior customer experience.

The shipping had been fast, and the coins arrived well-packaged and pristine, further emphasizing their commitment to customer satisfaction. In the world of coin collecting, trust and integrity were paramount, and Westminster Mint had certainly earned his trust. Whether one was a serious coin collector or just starting to explore the world of numismatics, they wholeheartedly recommended Westminster Mint.

Their high-quality coins and exceptional customer service positioned them as a top choice for any coin enthusiast.

They had earned a loyal customer, and the individual looked forward to future purchases with confidence in their products and services.

Why aren’t There Many Westminster Mint Complaints?

The relatively low number of complaints about Westminster Mint can be attributed to several factors that reflect its operational practices and commitment to customer satisfaction. Here’s why Westminster Mint has managed to keep complaints to a minimum:

1. Longevity and Experience

Westminster Mint has been in the industry since 2001, demonstrating a long-standing commitment to quality and service. Their years of experience have likely helped them refine their processes and address common customer pain points effectively.

2. Transparent Pricing

One of the common sources of dissatisfaction in the precious metals industry is hidden fees. Westminster Mint’s clear pricing structure, tied closely to spot market rates, minimizes misunderstandings and enhances trust among customers.

3. Quality Products

The company consistently delivers high-quality, authentic precious metals products, including IRA-eligible bullion, collectible coins, and bars. This focus on product integrity reduces issues related to authenticity or condition.

4. Secure and Insured Shipping

Westminster Mint ensures that products are shipped securely and fully insured. This approach helps mitigate potential complaints related to lost or damaged goods during transit.

5. Customer Support

Although reviews mention occasional challenges with customer service responsiveness, many customers appreciate the company’s effort to address issues when they arise. Proactive communication and resolution help prevent small concerns from escalating into formal complaints.

6. Return Policy

The company’s 30-day return policy provides customers with a safety net for purchases that do not meet expectations. A clear return process builds confidence and reduces dissatisfaction.

7. Focus on Compliance

By adhering to industry standards and regulatory requirements, Westminster Mint minimizes legal or procedural issues that could lead to complaints. This compliance is particularly important for IRA-eligible products and precious metals investments.

8. Reputation Management

Westminster Mint’s proactive approach to handling feedback and complaints through platforms like the Better Business Bureau (BBB) has helped maintain their A+ rating. Prompt responses to customer concerns demonstrate accountability and professionalism.

9. Education and Resources

The company provides educational content and detailed product descriptions to help customers make informed decisions. This focus on transparency and education reduces confusion or unrealistic expectations, which often lead to complaints.

Are There Any Westminster Mint Lawsuits?

No.

I didn’t find any on-going lawsuits involving this company. Certainly, that’s a great sign. 

It shows the company enjoys a clear track record.

Can You Trust Westminster Mint? Is Westminster Mint Legit?

Yes.

Westminster Mint is legit.

It holds a strong BBB rating, indicating reliability and trustworthiness. However, mixed reviews on other platforms suggest variability in customer experiences, particularly concerning shipping and customer service. Prospective customers should consider these factors and conduct further research before engaging in transactions.

However, whenever you’re interested in checking the background of a gold IRA company, follow these steps:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

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Westminster Mint Review Summary:

Overall, Westminster Mint can be a good choice for someone looking to buy gold and silver coins. 

Their multi-decade experience coupled with their positive reputation makes them stand out as a prominent option.

What are your thoughts on Westminster Mint? Let us know in the comments.

Westminster Mint Review: Fees, Complaints, Products, and More
Westminster Mint Review: Fees, Complaints, Products, and More

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