Maine Gold & Silver: Unique Highlights Overview
Established in 1959, Maine Gold and Silver is a jewelry and precious metal store situated in South Portland, Maine. Under the direction of Vice President John Colby and President Norman Pullen, the business provides a variety of jewelry-related services, such as evaluation, custom design, and repair.
With more than 60 years of experience and an emphasis on customer care, Maine Gold and Silver has received recognition from customers for providing high-quality service. Investors looking for Gold IRA solutions should be aware, however, that the company does not offer IRA services and instead focuses on jewelry, collector coins, and bullion.
Read our in-depth evaluation to learn more about Maine Gold & Silver’s products, client reviews, and suitability for your investing or collecting requirements.
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What is the Maine Gold & Silver?
Based in South Portland, Maine, Maine Gold and Silver is a trader of jewelry and precious metals. 220 Maine Mall Rd #4, South Portland, ME 04106 is where you may find them.
Similarly, 207-772-2211 is their phone number. They are open from 10 a.m. to 5:30 p.m., Monday through Friday. 10 am to 4:30 pm on Saturday
Half an hour prior to closure, they cease purchasing from clients. Since 1959, Maine Gold and Silver has been in business.
The store provides a variety of jewelry-related services to its clients, such as appraisals, bespoke designs, and jewelry repair. Norman W. Pullen Rare Coins is their website dedicated to precious metal coins and bullion.
Who are the People Behind Maine Gold & Silver?
Norman Pullen is the president of Maine Gold and Silver. He is a former PCGS expert coin grader and former Federal Trade Commission consultant. Even though he is semi-retired now, he is still actively involved in the company. He has been dealing with rare coins for more than 55 years.
John Colby is also the company’s vice president.
John worked for Paramount International Coin Corp. and has over 40 years of experience as a numismatist. He has also held the position of Director of Sales at the Dayton, Ohio-based Williams Gallery of Rare Coins. Additionally, John Colby holds the title of Life Member of the American Numismatic Association.
In 1990, Maine Gold and Silver was purchased by the two business partners.
Allisyn Gray, their professional appraiser, is another noteworthy employee.
She obtained her gemologist certification from the American Gem Society and is a graduate gemologist from GIA Carlsbad, CA. Throughout Maine, Allisyn has been employed as a self-employed appraiser.
Does Maine Gold & Silver Offer IRA Services?
No.
The company only deals in bullion, jewelry, and collector coins. They haven’t teamed up with any custodians and don’t provide gold IRA services.
For those looking to invest in IRAs, this may be a little disappointing. Nonetheless, many precious metal dealers provide these services.
You may get started investing for retirement by looking through our list of top gold IRA providers.
What Products Can You Purchase at Maine Gold & Silver?
The company’s main products include bullion, jewelry, and collectible coins:
Jewelry:
The business offers customers a variety of jewelry-related services. Among these is jewelry repair, which includes:
- Size of rings
- Free jewelry cleaning and inspection
- Restringing pearls or beads
- Stones are recut and polished.
- Soldering with laser
- Their jewelers boast over 70 years of combined experience, and they have a full in-house repair facility.
Custom jewelry designs are also available. You can collaborate with the company’s several goldsmiths to produce the design you want.
Additionally, the business offers a qualified appraiser to assist you in getting the value of your jewelry assessed.
They also have a big assortment of diamond pendants, earrings, and engagement rings. You can contact them and find out more about their assortment if you’re interested in buying any diamond jewelry.
Additionally, they purchase jewelry from clients at a discount or wholesale price. Among the jewelry they purchase are:
Sterling flatware, gold jewelry, gemstone jewelry, and platinum jewelry
Designer pieces, dental gold, and class rings
Among other things, Rolex watches.
Collectible Coins:
This business offers a respectable assortment of rare coins for those who collect them.
The organization claims that its inventory of rare coins is always changing, therefore it advises clients to phone them to find out more. On their website, they do, however, provide some information on the coins that are available.
They currently have the following coins in their collection as of the time this review was written:
The 1994 World Cup Commemoration Set 1882-CC Carson City Silver Dollar 1799 Draped Bust Silver Dollar
In addition to being a PCGS, NGC, and ANACS admittance center, they provide rare coin assessment services.
Additionally, the business offers coin grading services.
Bullion:
Several bullion coins are also available here, such as:
American Eagle Silver Round or Ingot Canadian Maple Leaf
Only cash is accepted by the business for bullion.
Maine Gold & Silver Fees and Pricing:
Their website doesn’t provide any information on fees for the different services they provide. You would need to phone them or go to their store in person to find out about their costs and prices.
Some investors may find this to be a little difficult.
Nonetheless, many precious metal sellers also withhold pricing information.
What Do Maine Gold & Silver Reviews Say?
Reviews of the jewelry store are numerous and come from a variety of consumer sites. Despite having an A+ rating, its BBB page has no complaints or evaluations from customers.
In a similar vein, their Yelp page has an amazing rating of five stars.
The company’s emphasis on customer service is praised in the majority of the reviews. Kelly mentions, for instance, that she owned two bracelets that were extremely meaningful to her yet had little monetary value.
#1. I’m posting a big “thank you” to the people at Maine Gold and Silver in observance of Yelp’s Annual Thank You Thursday. The employees have gone above and beyond to offer me the greatest service possible throughout the years, always remembering my name, finding the exact coins I was looking for to give as gifts, and making me feel important. Everyone there is incredibly knowledgeable and experienced. You are the greatest, Linda!
#2. Fantastic experience! Truthful and offered me a competitive price for the goods I sold. Strongly advised!
#3. First and foremost, the staff members are among the most pleasant individuals I have ever encountered, so I immediately thought, “I want to do business here.” The jewelry is stunning. This is a sentimental piece of jewelry, and my mother and I went in to get my grandmother’s wedding set sized and spruced up. After examining it, a very kind woman brought it to the jeweler to confirm her observations. Very little work is required, and their prices are extremely exorbitant. Maine, Gold, and Silver have lifelong clients in our family.
Why aren’t There Many Maine Gold & Silver Complaints?
Maine Gold & Silver demonstrates a robust commitment to customer satisfaction through a detailed and empathetic approach to resolving customer complaints. When a customer issue arises, the company promptly acknowledges the complaint to ensure that the customer feels heard and valued from the onset. Following this, a thorough investigation is conducted to understand all aspects of the issue, often involving direct conversations with the customer to grasp the specifics and context of their concern fully.
Maine Gold & Silver’s staff are trained to handle these inquiries with professionalism and care, aiming to identify the root cause of the dissatisfaction. Based on these insights, the company then offers tailored solutions that may include refunds, exchanges, or other compensatory measures suitable to the specific case. Moreover, Maine Gold & Silver takes an extra step by following up with customers after the resolution process to confirm their satisfaction and gather feedback to prevent future occurrences.
This follow-through ensures that any solutions implemented are effective and that the customer’s relationship with the company is restored and potentially strengthened. This customer-centric approach not only addresses the immediate issues but also contributes to ongoing improvements in service and operations, reflecting Maine Gold & Silver’s dedication to excellence and trustworthiness in customer service.
Are There Any Maine Gold & Silver Lawsuits?
As of the latest available information, no public records of any lawsuits against Maine Gold & Silver. This absence of litigation is a positive indicator of the company’s reputation and operational practices in the precious metals industry. Maine Gold & Silver has established itself as a reputable dealer known for its commitment to ethical business practices and customer satisfaction.
The company places a strong emphasis on transparency and integrity in all transactions, which significantly reduces potential legal challenges. Maine Gold & Silver’s approach to business involves clear communication with customers regarding the terms of service and transactions, adherence to trade regulations, and a straightforward process for resolving any customer complaints. This proactive management of customer relations likely plays a crucial role in mitigating conflicts that could escalate into legal disputes.
Moreover, Maine Gold & Silver’s dedication to providing a high level of customer service includes educating customers about their purchases, ensuring all products meet quality standards, and maintaining accurate and fair pricing. These practices not only foster trust and loyalty among customers but also establish a framework that discourages legal issues.
Can You Trust Maine Gold & Silver? Is Maine Gold & Silver Legit?
Yes,
They are reputable gold dealers with vast experience.
Before working with a precious metals company, do your research.
Here are some tips to ensure a gold IRA company’s legality:
Tip #1: Check Their Regulatory Compliance and Accreditation
Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).
Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).
It will help you check how credible they are.
Tip #2: Look into The Company’s Background
- Research the company’s history, including years in business and any name changes.
- Examine the Better Business Bureau (BBB) rating and accreditation status.
- Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.
Tip #3: Does the Company Offer Good Resources?
- Assess the clarity of information provided about fees, storage options, and buyback policies.
- Evaluate the quality and depth of educational resources offered to investors.
- Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.
Tip #4: What are Their Product Offerings and Pricing?
- Ensure the company offers IRS-approved precious metals for IRA investments.
- Compare pricing with other reputable dealers to ensure competitiveness.
- Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.
Tip #5: Confirm the Storage and Custodian Partnerships
Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.
You’ll need a certified third-party storage provider.
Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.
Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.
Keep in mind that storage providers charge extra for segregated storage.
Some popular custodians include Equity Trust and Goldstar Trust.
Red Flags to Watch For in Gold IRA Companies
- Promises of guaranteed returns or claims of “secret” investment strategies.
- Pressure to act immediately or make large investments without proper consideration.
- Lack of physical address or unclear company ownership structure.
- Unwillingness to provide detailed information about fees or policies in writing.
By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.
Maine Gold & Silver Review Summary:
Maine Gold & Silver, operating since 1959 from South Portland, Maine, stands as a testament to longstanding expertise in jewelry and precious metals. Under the experienced leadership of President Norman Pullen and Vice President John Colby, the business has crafted a niche in offering specialized services such as appraisals, custom designs, and intricate jewelry repairs. This focus has not only catered to local clientele but also attracted collectors and enthusiasts from various regions, establishing a broad customer base.
Despite not offering IRA services, Maine Gold & Silver has excelled in its primary market by providing high-quality jewelry, collector coins, and bullion products. Their approach is deeply rooted in customer service, aiming to meet individual client needs with precision and care. The leadership’s open disclosure about their roles and extensive background in numismatics and jewelry enhances the firm’s credibility and attracts a clientele that values transparency and depth of knowledge.
Moreover, the company’s commitment to customer satisfaction is evident in its meticulous approach to handling complaints and inquiries, ensuring that any issues are resolved promptly and effectively. Their avoidance of any legal disputes or lawsuits further underscores their commitment to fair and ethical business practices.
In conclusion, Maine Gold & Silver remains a prominent and trusted entity in the precious metals and jewelry market. With over 60 years of experience, a dedicated team, and a strong focus on customer satisfaction and ethical business practices, the company continues to offer valuable services and products that cater to both collectors and casual buyers alike. Whether you are seeking expert jewelry services or looking to enhance your collection of rare coins, Maine Gold & Silver provides a reliable and professional environment to fulfill those needs.
