Modern Coin Mart Review: Legit or Not? (Our Honest Take)

7.9/10 (Expert Score)
Product is rated as #11 in category Dealers
7.9Expert Score
Modern Coin Mart

Modern Coin Mart has decades of industry experience. You’ll find a great selection of gold, silver, platinum, and other products there.

Trust
8
Fees
7.4
Customer Service
7.6
Reputation
8.7
Pros
  • Extensive Selection
  • High-Quality Customer Service
  • User-Friendly Website
Cons
  • Pricing Fluctuations
  • International Shipping Costs

Modern Coin Mart: Unique Highlights Overview

Modern Coin Mart (MCM) is a popular online retailer in the numismatic industry, known for selling a wide range of collectible coins, precious metals, and related products. Here are some unique highlights and features of Modern Coin Mart:

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  1. Wide Product Selection: MCM offers a vast array of products, from bullion coins made of gold, silver, platinum, and palladium to rare numismatic pieces. Their inventory often includes both U.S. and international coins, providing collectors with a diverse selection to choose from.
  2. Exclusive Releases and Limited Editions: MCM frequently partners with mints around the world to offer exclusive releases and limited edition coins. This includes special designs and unique finishes that can’t be found elsewhere, making them highly attractive to collectors.
  3. Pre-Order Opportunities: For collectors looking to secure the newest releases, MCM often provides pre-order options. This allows collectors to purchase upcoming coins before they are officially released to the general public.
  4. Educational Resources: The company provides valuable educational resources for collectors. This includes detailed product descriptions, articles about coin collecting, and market analysis, which can be especially useful for both new and experienced collectors.
  5. Customer Service and Support: MCM is known for its customer service, offering support through various channels such as phone, email, and live chat. Their team helps customers with questions about products, ordering, and shipping.
  6. Market Competitiveness: They often offer competitive pricing on their products, including price matching policies in certain cases, which helps ensure that collectors are getting fair market value for their purchases.
  7. Certification and Authentication: Many coins sold through MCM come with certifications from reputable grading services like NGC and PCGS, which authenticate and grade the coins based on their condition. This is a vital service for collectors who value the assurance of quality and authenticity.
  8. User-Friendly Website: The MCM website is designed to be user-friendly, with easy navigation and detailed search options that help collectors find specific items. They also feature high-quality images and detailed descriptions for each item.

These features contribute to making Modern Coin Mart a distinguished entity in the coin collecting and investment community, catering to a broad range of collector needs and preferences.

What is the Modern Coin Mart?

Modern Coin Mart (MCM) is a prominent online retailer specializing in coins and precious metals. Established in 2004, it has grown to become a key player in the numismatic industry, known for its comprehensive selection of collectibles and bullion products. MCM serves both novice and experienced collectors, offering an extensive range of U.S. and world coins, including gold, silver, platinum, and palladium options.

One of the defining features of Modern Coin Mart is its partnership with global mints, which allows it to offer exclusive and limited-edition coins. These partnerships enable MCM to provide unique products that are often not available through other outlets, making it a preferred destination for collectors seeking rare and special items.

MCM also stands out for its commitment to customer education and support. The retailer provides a wealth of information through detailed product descriptions, insightful articles, and market analysis. This educational approach helps collectors make informed decisions, enhancing their collecting experience and knowledge.

Additionally, Modern Coin Mart ensures a high level of customer satisfaction with its robust support system. The company offers multiple channels for customer service, including phone, email, and live chat, ensuring that queries and concerns are promptly addressed.

The website of MCM is designed with the user in mind, featuring an intuitive layout that makes it easy to navigate and locate specific items or categories. High-resolution images and thorough descriptions accompany each listing, providing clear, detailed views of the products.

For those interested in the authenticity and quality of their collectibles, MCM sells coins that are certified by trusted grading services like NGC and PCGS. This certification is crucial for collectors who value precision in condition and authenticity.

Overall, Modern Coin Mart is a comprehensive source for anyone interested in coin collecting and investment, combining a broad product range with excellent customer service and educational resources.

Who are the People Behind Modern Coin Mart?

Modern Coin Mart (MCM) is a leader in the numismatic industry, supported by a team of experts who bring a diverse range of skills and knowledge to the company. The people behind Modern Coin Mart include seasoned numismatists, customer service professionals, market analysts, and logistics specialists, all contributing to the company’s reputation for quality and service.

The leadership at MCM consists of individuals with extensive experience in both the numismatic and precious metals fields.

This expertise is crucial as it helps ensure that the products offered are not only of high quality but also curated to meet the needs and interests of collectors and investors alike. The team’s numismatists are particularly vital, many of whom have decades of experience in the coin-collecting world.

These experts often participate in continuing education and research, staying current with market trends and historical data, which aid in providing accurate appraisals and insightful purchasing advice to customers.

Skilled Customer Support and Logistics

Customer service is another cornerstone of MCM’s operations, with a dedicated team that handles inquiries ranging from order status updates to detailed product information and collecting advice. This team is trained to offer support that is both professional and personalized, ensuring that each customer’s experience is positive and fulfilling.

Behind the scenes, the logistics and operations staff at MCM play a pivotal role in the company’s success. They manage inventory, handle shipping and receiving, and ensure that orders are processed efficiently and accurately. This smooth operational flow is essential for maintaining customer satisfaction and trust.

Overall, the people behind Modern Coin Mart are a blend of passionate collectors, experienced professionals, and dedicated support staff, all working together to provide a superior collecting experience. Their collective efforts make MCM a trusted name in the numismatic community, known for its expertise, reliability, and service.

Does Modern Coin Mart Offer IRA Services?

Modern Coin Mart (MCM) is a well-known retailer in the numismatic and precious metals market, but when it comes to individual retirement accounts (IRAs) specifically tailored for investments in precious metals, the question arises: Does MCM offer IRA services? The answer highlights the scope of MCM’s services and its role in the investment side of coin collecting.

MCM’s Role in Precious Metals IRAs

While Modern Coin Mart offers a vast selection of precious metals that could be eligible for inclusion in a precious metals IRA, the company itself does not directly provide IRA custodial services. Instead, MCM focuses on supplying the physical precious metals that investors might seek to include in their retirement accounts.

Partnering with Custodians

For those interested in using precious metals from MCM in their IRAs, the process involves partnering with an IRA custodian who specializes in precious metals. These custodians are responsible for overseeing the IRA, including handling the storage and security requirements set by the IRS for precious metals IRAs. Investors would need to set up an IRA with a custodian, and then purchase eligible metals from MCM to be directly transferred into their IRA account.

Eligible Precious Metals

MCM provides a range of products that meet the fineness requirements stipulated by the IRS for IRA inclusion. These typically include gold, silver, platinum, and palladium coins and bars. Each category has specific purity levels that must be met, such as .999 fine silver or .995 fine platinum. MCM ensures that the products they offer for IRA purposes meet these strict standards, aiding investors in making compliant additions to their retirement portfolios.

Thus, Modern Coin Mart does not directly offer IRA services, it does play a crucial role in providing IRA-eligible precious metals. By working with IRA custodians and ensuring their products meet IRS requirements, MCM supports investors in securing a financially stable retirement with precious metals.

What Products Can You Purchase at Modern Coin Mart?

Modern Coin Mart (MCM) offers a diverse range of products catering to both numismatists and precious metal investors. From rare collectible coins to bullion for investment, MCM is a one-stop shop for enthusiasts and serious collectors alike. Here’s an overview of the key products available at Modern Coin Mart.

Numismatic Coins

MCM is renowned for its extensive collection of numismatic coins, which are collector coins that have value beyond their metal content due to their rarity, condition, or historical significance. These include U.S. coins like Morgan and Peace silver dollars, early American copper coins, and modern proof sets and commemorative issues. Additionally, MCM offers world coins from mints across the globe, featuring intricate designs and themes from history, culture, and wildlife.

Bullion Products

For those interested in precious metals investment, MCM provides a wide array of bullion products. These include gold, silver, platinum, and palladium coins and bars. Popular choices among investors are the American Eagle series, Canadian Maple Leafs, and Australian Kangaroos, all known for their purity and liquidity. Bullion bars are available in various sizes, from 1 gram to 1 kilogram, catering to different investment scales.

Exclusive Releases and Limited Editions

MCM collaborates with mints worldwide to offer exclusive releases and limited edition coins. These often feature unique designs or special minting techniques such as colorization, holographic elements, and high-relief strikes, making them highly desirable for collectors seeking unique pieces.

Accessories and Supplies

In addition to coins and bullion, MCM sells a variety of accessories for collectors. This includes coin holders, storage boxes, display cases, and numismatic tools like magnifiers and grading guides. These supplies help collectors preserve, organize, and showcase their collections effectively.

Whether you are a seasoned collector looking for a rare numismatic piece or a new investor starting your journey in precious metals, Modern Coin Mart offers a comprehensive product range to meet diverse needs and preferences.

Modern Coin Mart Fees and Pricing:

Modern Coin Mart (MCM) is a prominent player in the coin and precious metals market, offering a wide variety of products from numismatic treasures to bullion investments. Understanding the fee structure and pricing strategies at MCM is essential for collectors and investors alike. Here’s an insightful overview of how Modern Coin Mart structures its pricing and what fees you might encounter.

Transparent Pricing Model

MCM is known for its transparent pricing model. Prices for bullion products are dynamically updated to reflect the current market values of precious metals. This means that prices can fluctuate throughout the day based on live market conditions. For numismatic coins, prices are determined based on the rarity, demand, and condition of the coins, and they are typically fixed unless there’s a significant market change.

Shipping Fees

One of the advantages of shopping with MCM is the free domestic shipping policy. For customers within the United States, MCM offers free standard shipping with no minimum order requirements, which is a significant perk for buyers. Expedited shipping options are available at an additional cost. International shipping rates apply for orders outside of the U.S. and vary depending on the destination and the size of the order.

No Hidden Fees

MCM prides itself on having no hidden fees. The price you see listed for a product is the price you pay, plus any applicable taxes or shipping costs for international orders. This straightforward approach enhances the buying experience by providing clarity and predictability in costs.

Payment Method Fees

MCM accepts a variety of payment methods, including credit cards, PayPal, bank wires, and checks. While using credit cards and PayPal involves no additional fees from MCM, selecting bank wires or checks can often lead to lower overall costs on large purchases due to lower processing fees.

Competitive Pricing

MCM is competitive in its pricing. They often run promotions and discounts, particularly for new customers or specific product lines. Additionally, they offer a price-match guarantee, ensuring that customers receive the best prices available in the market.

Therefiore, Modern Coin Mart’s pricing and fee structure are designed to be straightforward and customer-friendly, emphasizing transparency and competitiveness. Whether you are adding to a collection or investing in precious metals, MCM offers a financially sensible and accessible platform.

What Do Modern Coin Mart Reviews Say?

Modern Coin Mart (MCM) is a major player in the coin collecting and precious metals market, attracting a wide variety of buyers and collectors. Understanding what customers think about their services can provide valuable insights into the company’s reputation. Here’s a summary of what reviews generally say about Modern Coin Mart.

Positive Feedback

Product Selection: One of the most praised aspects of MCM is its extensive selection of coins and precious metals. Customers appreciate the variety and uniqueness of the offerings, including exclusive and limited edition items that are hard to find elsewhere.

Customer Service: Many reviews highlight the exceptional customer service provided by MCM. Customers report that the staff is knowledgeable, friendly, and helpful in resolving issues and answering questions. The responsive customer support team is often cited as a significant factor in customer satisfaction.

Shipping and Handling: MCM receives high marks for its shipping policies. Most customers are pleased with the free domestic shipping, secure packaging, and speed of delivery. The company’s commitment to ensuring that products arrive safely and on time is frequently commended in customer reviews.

#1. I did return one coin and get my money back in full, but other than that, the service I’ve received from the Scarce and Unique Division has been excellent. Service that goes above and beyond. I was surprised at how quickly I got my money back. I would have liked a replacement, but because of low stock and changing markets, I was given a return instead. I now have a great collection that I enjoy because of MCM. I’m excited about where the new technology for minting is going. Things that we used to think were impossible are now doable. Amazing new coins are being made possible by technology that is pushing the limits. Once more, thanks for a job well done.

#2. Modern Coin Mart should be one of the top five PM sites you buy from. One of the few places that says they offer free shipping and actually does. Most precious metal sites that offer free shipping require you to buy at least $100 worth of goods before they ship them to you. You don’t have to buy a certain amount from MCM before you can get free shipping. Most of the time, if you compare the same product, MCM will be the clear winner and cost less. 

The first time I ordered from them was in 2013 and the last forty times, there was never a problem. Besides that, you’ll get your goods quickly and exactly as promised. You get a coin that says it is BU if it says so. The site is also very easy to use and quick. I’ve already said that I buy from more than 30 sites, and some of them are so slow that it’s annoying. Feel free to try them out! Have a wonderful day! Love, peace, and happiness.

#3. There are some really cool coins at Modern Coin Mart. I bought a few and am pretty happy with them. They were advertising a coin on their Instagram page, but I couldn’t find it on their website, so I left a message about it. Instead of being directed to the item on the website or being told it’s not available the only response I received to my comment post was a “like”. It would have been better to hear back because I was interested in buying that coin. It was for sale on a different website after I hadn’t heard back from you. I like their range as a whole.

#4. I’m not sure about the people who were moaning, but modern coins have never given me any trouble. I frequently buy from all the big stores, and I have never had a problem with any of them. For me, being able to buy from all of them is great because each one has a different range of gold and coins. Every business provides the goods they sell on time and helps customers track their packages while they’re on the way. I’m going to keep buying some things from Modern Coin.

Overall, Modern Coin Mart reviews are largely positive, with customers frequently praising the company’s product range, customer service, and shipping practices. While there are minor criticisms about website navigation and pricing clarity, the consensus suggests that MCM is a reliable and reputable source for numismatists and investors alike. The positive reviews reflect a company that is well-regarded in the industry for its commitment to customer satisfaction and quality service.

Why aren’t There Many Modern Coin Mart Complaints?

Modern Coin Mart (MCM) has established a robust reputation in the numismatic and precious metals industry, largely due to its high customer satisfaction rates and low incidence of complaints. Several key factors contribute to this positive standing, reflecting the company’s commitment to quality, service, and reliability. Here’s a closer look at why complaints against Modern Coin Mart are relatively rare.

Strong Customer Service

MCM places a strong emphasis on customer service, ensuring that any inquiries or issues are addressed promptly and effectively. The company employs knowledgeable and experienced staff who are well-versed in numismatics and precious metals. This expertise allows them to provide accurate and helpful information, resolve issues quickly, and offer personalized service, which often preempts potential complaints.

Quality and Authenticity

Another reason for the low number of complaints is the quality and authenticity of the products offered by MCM. The company sources its coins and metals from reputable mints and suppliers, ensuring that all items are authentic and of high quality. Additionally, many products are certified by trusted grading services, providing further assurance to customers about the quality of their purchases.

Transparent Policies

MCM is known for its transparent business practices, especially regarding pricing and shipping. Prices for bullion products are updated in real-time based on current market values, and this transparency helps to manage customer expectations. The company also offers a clear and straightforward return policy, which is easily accessible on its website, reducing the likelihood of misunderstandings or disputes.

Positive Online Presence

The company actively manages its online presence, engaging with customers through various platforms, including social media and numismatic forums. This proactive communication helps to quickly address any concerns that might lead to complaints and also builds a positive community around the brand.

The scarcity of complaints against Modern Coin Mart can be attributed to their exceptional customer service, high-quality products, transparent practices, and active online engagement. These factors combine to create a satisfying customer experience and a trustworthy image, reducing the frequency and severity of customer complaints.

Are There Any Modern Coin Mart Lawsuits?

Modern Coin Mart (MCM), a notable player in the numismatic and precious metals market, has managed to maintain a strong reputation with minimal legal disputes. This lack of litigation can be largely attributed to several proactive strategies implemented by the company to ensure customer satisfaction and compliance with industry standards.

Firstly, MCM emphasizes transparency in all its transactions. By clearly communicating prices, which are directly linked to the volatile precious metals market, and providing detailed product descriptions, MCM sets accurate expectations for its customers. This reduces potential misunderstandings that could lead to disputes. Moreover, the company’s pricing strategy is dynamic, adjusting in real-time to match market trends, which is openly shared with customers, fostering a relationship based on honesty and trust.

Secondly, the quality of products offered by MCM plays a significant role in averting legal issues. The company sources its coins and precious metals from reputable mints and ensures that many of its collectibles come certified by trusted grading agencies like NGC and PCGS. This certification process not only assures customers of the authenticity and quality of their purchases but also minimizes the risk of counterfeiting claims that could lead to lawsuits.

Additionally, MCM’s robust customer service contributes to its low litigation rate. The company provides multiple channels for customer support, ensuring that any grievances are addressed promptly and efficiently. This direct and effective communication helps resolve issues before they escalate into legal challenges.

Finally, MCM’s active online presence and community engagement further enhance customer relations and provide platforms for feedback and dispute resolution. By maintaining open lines of communication and encouraging dialogue, MCM effectively manages customer expectations and swiftly addresses any concerns that could potentially lead to lawsuits.

Overall, Modern Coin Mart’s strategic approach to business marked by transparency, quality assurance, excellent customer service, and active engagement has successfully minimized legal disputes and maintained its standing as a trusted entity in the numismatic community.

Can You Trust Modern Coin Mart? Is Modern Coin Mart Legit?

Yes, they are a legitimate gold dealer with extensive expertise in the industry.

However, it’s crucial to conduct thorough research on any precious metals company prior to engaging with them.

Here are some recommendations to ensure that a gold IRA company has a clear legal record:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

Modern Coin Mart Review Summary:

Modern Coin Mart (MCM) is a respected dealer in the numismatic and precious metals industry, known for its comprehensive selection of coins and bullion products. Catering to both collectors and investors, MCM offers a variety of items including rare numismatic coins, bullion coins, exclusive releases, and limited editions from mints around the world. This diversity makes it a preferred choice for enthusiasts seeking both variety and quality.

Customer reviews often highlight MCM’s excellent customer service. The staff is noted for their professionalism, expertise, and responsiveness, assisting customers with inquiries and purchases efficiently. This high level of service complements their user-friendly website which provides detailed product descriptions and high-quality images that make online purchasing straightforward and reliable.

Shipping policies are another strong point for MCM. Customers appreciate the free domestic shipping with no minimum order requirement, which is not always common in the industry. The items are well-packaged to ensure that they arrive in pristine condition, a detail that collectors value highly. International shipping options are also available, expanding their customer base beyond the United States.

Pricing at MCM is competitive and transparent, with bullion products priced according to the latest market rates. While some customers have expressed the desire for more frequent promotional discounts and clearer explanations during market price fluctuations, the overall sentiment regarding MCM’s pricing is positive. The company also provides a price-match guarantee, which reassures customers that they are receiving fair market value for their purchases.

In summary, Modern Coin Mart is highly regarded in the numismatic community for its vast product selection, exceptional customer service, and efficient shipping. While there is room for improvement in pricing communication and promotions, the positive aspects far outweigh the negatives, making MCM a reliable and trustworthy vendor for coin collectors and precious metals investors alike. 

Modern Coin Mart Review: Legit or Not? (Our Honest Take)
Modern Coin Mart Review: Legit or Not? (Our Honest Take)

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